Oh where to start. Reached out to this firm based on a recommendation. All correspondence was via…read moree-mail. Determined that the price for a return was reasonable (estimated around $450-$550) plus whatever extra complications. Sent the partner my previous turbo tax file (per request) and then asked two questions regarding my tax situation. This turned into a bit of an exchange over email, even had to send some additional papers. Mind you, this is all going on way before the actual tax return. One question answered, another not, but it did not matter because I figured once the actual tax prep began I can get all the information. Get a bill a few weeks later for $400 for "emails". Yeah, brutal. Turns out that answering two questions and going over some papers will run you four hundred bucks. Naturally, I resisted as that is crazy. So he offered a discount to $300, but that was still too much. I am being charged for emails what people pay for basic tax returns? Mind you at no point whatsoever do you get warned or that you are on the clock. Few months later collector comes knocking, I explain the situation and seemingly everything is quiet. Nope, they sue me in small claims. I figured why not, there is no way this is reasonable. Feels like a giant firm fleecing the small guy. Court will surely rule in my favor. Nope, clerk magistrate barely cares about my story and rules against me. Best part? The lawyers (yes, two ) had two cases that day. Apparently I am not the only one who finds the practices of this firm shady, underhanded and sneaky. However they still got their money from me one way or another, too bad it was via the courts and not actual services. Stay the hell away folks.

Excellent work, trustworthy and reliable. After filing taxes on my own for a number of years, I…read morewish I had reached out to Stevens and Ciccone sooner! Communication was professional and thorough and they made the tax filing process easy. I can't speak highly enough of their service.