Put a watch in for battery change on 1st August, rang them on the 17th to enquire whereabouts. They…read moresaid it had arrived. I had received no text message as promised. First told it had arrived on the 2nd, when challenged they then said it arrived at the store on the 5th. Mohammed the service person was vague and inefficient. I will not use Wallace Bishop again as waiting over 3 weeks for a battery change or even 4 days is unacceptable. Very disappointed in an Australian family business. Michael m.wheeler@live.com.au

This company does watch repairs... Wanted a new battery for my Tag watch...$230!!!!! The staff were…read morequick to add that this included giving it a clean, replacing the seals, and pressure testing it. Walked around the corner to the Tag watch shop.... $130 to do the same scope of work. It's really difficult to give Wallace Bishop even one star.... Even $130 is a lot to do he job, but how can they possibly justify the extra $100?!!

I was I served by a rude arrogant service assistant, that seemed to be the owner…read more He had a policy of no photo's, which I can understand when the person may then go away and buy the item on line. In my case though, it was a semi rare gold coin, I only wanted a photo so I had something to check against in a price guide book. It was not so much that I was denied taking a photo but the extremely rude response I got, because apparently after I come into the shop and take photo's, I was then going to "come back and do other things". I am still not sure what he meant by other things, but probably the only other thing I wanted to do was come back and buy the coin after I could at least make an educated guess that it was authentic. Thinking about it now, I can only assume, that he thought I would come back and steal from him, maybe because I have a few tattoo's, nice way to pre judge. Either way and for whatever reason, he could still be a little more pleasent and maybe come up with a sale. Even a reasonable explanation would not hurt. The whole experience seemed off that he did not want me to take a photo so m I could confirm what I was buying.

Had a great experience. The staff were friendly, obviously knew what they were talking about and…read moredidn't mind asking my questions. I would definitely go there again.