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    Rock Shop Brisbane

    4.5 (4 reviews)
    PriceyJewelry
    Closed 9:00 am - 5:00 pm

    Rock Shop Brisbane Photos

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    Girls Love Pearls

    Girls Love Pearls

    2.0(2 reviews)
    0.2 kmCBD

    Whilst walking through the gallery level of Brisbane Arcade recently, I noticed the boutique Girls…read moreLove Pearls. Pfffffft, I thought. Girls don't love pearls. Girls love puppies and dresses and new shoes and musicals. Old ladies love pearls. Intrigued, I stepped inside. I don't know the first thing about pearls, but from what I learnt when eaves dropping over the conversation the salesman was having with a prospective customer, I found out a number of things: 1) They are expensive 2) They are difficult to acquire 3) They are timeless, often heirlooms and synonymous with class and elegance Learning these things were enough for me to decide on the spot that I would like some. So there you go people, girls actually do love pearls. They just have to know how unattainable they are first.

    Terrible quality. My husband purchased 2 different sets of pearlstud earrings and they had flaws…read moreall through them- although he was told otherwise. The gentleman told my husband that they were flawless - and with the lighting in the store my husband couldn't tell that they were far from flawless. It was not until he arrived home and saw them in daylight that he discovered their flaws. Whilst the store owner was happy to exchange or refund, we were disappointed to be told twice by him, that these pearls were flawless (clean surface). Rather, they had noticeable dents in them - the second pair being much worse than the first. This was suppose to be a birthday present to me from my husband. Also he is a very small operation - he went on holidays and shut the store, and so we could not return the dented pearl studs, that he told us were flawless for nearly a week. He is also not open on Sundays or Monday and my husband then went in to the store to return the second set of pearls (that were again terribly flawed and worse than the first pair of pearls) to only find that he was shut on a Monday. My husband had to make numerous trips back and forth from the store to our home to exchange their pearls during his lunchtime at work, and had to stay back after work to make up for the time he lost with all of the running around that this store caused. It wasn't an easy task to find a decent pair of pearls at that store between the price range of $600-$1200. My husband did not end up purchasing any of the pearls. The only response the owner had was when we can afford to pay $1200+ then he may be able to help us find a pair of suitable pearls - flawless. Yet I reiterate, he originally he told us from the beginning the pearls he sold us were flawless! So it doesn't seem to make sense that he would sell us "flawless" pearls - only for us to later discover they were not - and then he admits he has another pair that are flawless - but they are indeed not. And then he basically says it is only if we have more money to spend that he can then help us find a suitable pair of earrings. Why couldn't he then just say that from the onset if this was the case?

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    Girls Love Pearls
    Girls Love Pearls
    Girls Love Pearls

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    Tiffany & Co. - They let us have a bag (:

    Tiffany & Co.

    2.5(4 reviews)
    0.1 kmCBD

    Very poor customer service upon exchanging an item. They could not find my digital footprint even…read morethough l had spent over half an hour at the time of purchase giving them my details. Angelina my consultant argued with me over this. They are happy to take your money but not provide after service care.

    Disappointed in Tiffany's Aftercare Service - Style Over Substance…read more I visited the Tiffany store on 26th June in the afternoon --not during lunch time, not peak hours, not weekends. Everyone knows it's EOFY sale season, so the store was very quiet. No customers in sight. It makes you wonder--if they don't want to do the business, why even keep the store open? I had made an appointment for a simple repair, but it was accidentally booked on the wrong day. I explained the situation and was told, "We're fully booked and short-staffed." Yet I was standing in an empty store. One staff even walked out, overheard it was a repair, and turned around. They offered me a new appointment two hours later, which I was okay with. But then I watched my friend--who had no appointment--get helped immediately and made a purchase. So clearly, if you're buying, they'll make time. But if you need aftercare? You're invisible. I told them my request was simple: just one form to send an item for repair. I was happy to pay for it. Still, they refused. And just check their website--plenty of next-day or same-day appointments for purchases. But for cleaning or repair? Nothing for a month What really hurts is the attitude. I bought my first 18k gold bracelet and white gold and yellow gold ring and set of gold earrings at Tiffany when I was early 20s. Why assume a client coming in for aftercare isn't going to buy again? This was not the service you expect from a so-called luxury brand. Tiffany clearly prioritises selling over loyalty--and treats past clients like they don't matter.

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    Tiffany & Co.

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    Stone & Metal

    Stone & Metal

    4.0(1 review)
    1.8 kmFortitude Valley

    I was chuffed when I stumbled across Stone and Metal a few days ago. The beautiful store off James…read moreStreet sells a wide range of beautiful bespoke jewellery which you can't find anywhere else. When I went into the store there was a husband trying to choose a special piece for his wife for Christmas. Not wanting to steal his thunder, I browsed quietly and ogled endlessly at all of the beautiful items in the cabinets while the shop attendant helped him (it was obvious he needed special attention). The majority of the items in store are sterling silver, with whatever is gold in appearance being gold plated. A number a international designers house their jewellery in Stone and Metal, with the owner of the store also selling her pieces. There are amazing things like earrings with small bird cages hanging from them, rings with miniature silver houses and beaded necklaces which would make a statement coupled with any outfit. I never normally purchase jewellery for myself, but Stone and Metal might just be an exception in the future. I'll also keep it in mind for birthday presents as well, as the items are usually one off and not easily replicated. A gem of a store!

    From the owner: Imagine this. Raw…read morepolished concrete floors, exposed piping and brick walls, specimens of raw gems, lavish chandeliers and a slab of green polished onyx from Pakistan; a gorgeous 'cow lounge' in the corner and simple glass cabinets showcasing luxurious jewellery inside. This haven is the Stone and Metal Gallery that houses the seasonal collections by Brisbane metalsmith Samantha Anderson, the Stone and Metal exclusive label, a collection of emerging designer ranges and an assortment of internationally sourced jewellery. Credit to Brisbane Threads (we couldn't have said it better ourselves) The Gallery is located in the upmarket hub of James Street in Fortitude Valley in Brisbane where there is a strong presence of other Australian designer fashion. On display is contemporary jewellery from around the world as well as hand crafted pieces from Australian designers.

    Rock Shop Brisbane - jewelry - Updated June 2026

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