The GOOD: Devin arrived on time to provide us a bid for attic and crawlspace insulation. Devin…read morerecommended the ThermWise program's free home energy audit inspection. The BAD: Despite being an Authorized Contractor for Dominion Energy & Rocky Mountain's rebate programs, they did not follow building code and best practice. They didn't install baffles for our soffit vents before blowing insulation into our attic. I mentioned the new soffit vents during every conversation with Devin and the insulation crew. The UGLY: Since I've brought this mistake to their attention, Devin & Kyle (owner) are unwilling to come to a compromise, a viable solution, or return my phone calls. It's been the worse customer care situation of my life. Below is a detailed timeline so you can see their poor customer service. I would NOT recommend GreenHome under any situation. - May 4: Devin bids attic and crawlspace insulation. During this time I tell Devin we plan to re-roof in June and add ridge vents and soffit vents. During the month of May I was gathering information about insulation and asking questions about options. I completed ThermWise's home energy audit during May. - June 28: Devin calls the day before insulation. I remind him of the new roof and especially the soffit vents. I'm obnoxious about the soffit vents, because I was so excited for air flow and could tell a difference inside the house! I remind Devin to send the slim-waisted crew so they can get to the attic corners to install the baffles. Devin is obviously distracted as he "um hmms" all of my comments. - June 30: Crew installs insulation. They do not add baffles for the soffit vents, instead they thoroughly cover the attic corners where the roof meets the outer walls. - July 6: We check the attic and find no baffles. I send photos in an email to Devin. He states there's no written record about baffles, and he doesn't remember talking about them. He recommended installing new turtle vents (which are primarily air exhaust - we need air intake!) He bids $800 for GreenHome to come add baffles or recommends we take a rake and do it ourselves. If I was going to install baffles myself, I'd do it before insulation was added! - July 8: I call Kyle, the owner, to explain the miscommunication. He says he'll talk to Devin and call me back. - July 11/12: I call Kyle back to see the status of his conversation with Devin. He repeats Devin's story. He schedules Devin to come take a look. - July 15: Devin comes to review the work. This time, my husband skips work so he can be at the meeting, since Devin ignored me on the phone call. Devin is combative and blames everyone else (me, the roofers, house) for the missing baffles. I even ask when a crew arrives to homes with visible soffit vents, do they typically blow insulation or pause to discuss baffles. During this part of the conversation, Devin basically says that his crew doesn't understand or read English, so they simply look for keywords in the bid. I'm horrified that Devin throws his coworkers "under the bus" and GreenHome doesn't invest in employee education or provide work instructions in Spanish. My husband and I try to reason with him and make a compromise - there was obviously a miscommunication regarding baffles, what can we do to fix it? Can we split the difference to fix it? Devin never acknowledges that there was even the slightest chance he forgot to include baffles on the work instructions. He repeatedly phrased it as "Well, since baffles were never discussed..." Devin ultimately says he can't make the decisions to resolve this and we need to call Kyle. Devin also says he'll recount what we talked about to Kyle. This meeting was a complete waste of our time! After Devin leaves, I call Kyle (who is out of the office that day only) and leave a message - requesting a solution to the situation and to call me back. - July 18-19: I call 6 other companies to learn how they handle baffles. Most of them say that GreenHome should have known better because baffles are needed for code. One company even came out later that day to bid the fix. As they looked into the attic, they exclaimed (multiple times) "They were just lazy!" Two companies recommend I reach out to Dominion Energy, who oversees ThermWise's rebates, to request an inspection. I'm now trying to schedule an inspection with Dominion Energy. Kyle still has not returned my voicemail message. - July 26: Still no return call from Kyle or anyone at GreenHome. - July 27: Dominion Energy inspector reviews the work. He agrees that baffles are helpful and best practice; otherwise the insulation is deep and uniform. He's surprised that GreenHome didn't automatically try to sell baffles & even more surprised when I share Devin's excuse "We only do insulation. We're not air flow experts." The inspector thinks we should get enough air flow as is - "it's like having an air filter on your furnace." Not ideal, but better than before.

Greenhome was awesome! I appreciated the fast work and quality that we received. The sales staff…read moreand install team was attentive, punctual, and professional. I will definitely recommend Greenhome to anyone that has insulation needs.

This is a very dishonest company with poor business practices and lack of ethics. Kelly's sent our…read moreaccount to collections despite being paid in full. AVOID THIS COMPANY!

This company claimed I owed them a rebate I never received. I had already sent them all rebates…read morethat I was eligible for. They wanted me to file amended tax returns which I did and my energy credit was denied by IRS that I was not eligible for the credit anymore. I notified them about this and they turned it over to a Collection Agency who never contacted me. Now, they placed a $96 delinquent account to the credit bureau 5 years later. They were terrible to deal with!

Working with Level Up was a breeze! I'm always nervous to seek advice and service for my home…read morebecause I hate being upsold on something I don't need. With Level Up, they kept it real with me and there was no surprises afterwards. John and Francisco were so great to work with and answered all my questions in a timely manner. They were on time and very professional. I can't recommend Level Up enough!!

From the owner: Our insulation business is unique because we offer several services and products that other…read morecompanies do not have access to. With our background in insulation and pest control we can exclude wildlife, provide insulation with pesticide, and disinfect any areas that may have been contaminated. We are also licensed through the Agricultural Department. Call us today for any insulation needs in your home! We are happy to help.

Utah ICF helped make my great room addition much easier to build. as an architect and builder, I…read morehighly recommend the Logix ICF system and Utah ICF. Charles was there for whatever I needed and helped make it easy.

From the owner: Regional Distributor for Element ICF, Fortruss Structural flooring, HeatSheet, HALO Rigid…read moreInsulation, Helix Steel Micro Rebar, FastFoot, and other construction products.

I actually wrote a review about iFoam a few days ago and then took it down, but I think everyone…read moreshould know about my iFoam experience. First and foremost, I will say the finished product was great. I have already noticed a difference in the heat retention of the house. We had our exposed ceiling insulated 7 inches deep. The job iFoam did in relation to this was very good and I would give it a four star rating. How they left the house once the project was completed or as I like to call it the aftermath was horrendous When covering our belongings, they stapled our furniture. It's not ruined but there are now staple holes in it and it was brand new since we just bought the house. Where is that acceptable? I was dumbfounded and beyond angry. They put staples in the wood trim of the interior siding (which was brand new from the previous owners), staircase, and walls. They left garbage in the driveway and on the walkway. Not small pieces that I could overlook but big pieces of tape and foam or left caps from what I don't know in the driveway. I feel like they pulled the plastic covering off and said good enough and walked away. It literally took me two days to rediscover our bed and comforter, because I literally had to vacuum clothing, which was supposedly covered and protected. I also have to buy a new comforter because there are foam pieces permanently attached to it. Yes I tried to wash it to no avail. And finally, I have to buy a new shoe rack because it was bent in half almost 90° from what I can assume was caused by one of the men trying to stand on it. It's metal, but it's not that strong. So if you want to hire iFoam, do it they did a great job, I just hope it's an unfinished basement because otherwise all of your personal belongings will have foam all over them and possibly staples. Oh and almost forgot failed to clean off or cover our CO2 detector as well. I felt there was a little regard for our belongings or the house itself. Get the job done get out. I will give the manager credit. After an email filled with photos and my disgust. We had a discussion on the phone and he did give me a bit of a discount on the entire job. I thought it was fair of him to do that. I would have preferred to pay the original price and everything was great, so I didn't have to spend 2 days vacuuming, pulling out staples, spackling and repainting trim and being angry about that lack of respect.

i contacted them on friday, short notice, and they arrived monday morning. very reasonable price…read more very professional.

From the owner: We are your spray foam insulation specialists serving Northern Utah and Southern Idaho focused on…read moreproviding the best insulation solution for barndominiums, metal post frame and stick frame buildings, new construction homes, shipping containers and much more!