I looked at bank statement, you charged me twice. You owe me $125 and if you make it difficult for…read moreme to get my money back I will take you to small claims court and I'll make sure you'll pay for my court fees.

Darlene did our taxes and she was an absolute delight. She was professional and very…read moreknowledgeable. We only waited 1 minute for our appointment and Darlene walked us through the process so we knew what she was doing the whole time. At the end she explained the pricing and of course we bought the Peace of Mind just in case something was missed because people make mistakes and Peace of Mind is like insurance for possible mistakes. I mean really......... You wouldn't buy a car and not buy insurance because you never get in any accidents.....that sounds like the ramblings of a complete idiot. Get the Peace of Mind for your peace of mind so you can sleep good at night knowing that you didn't have to attack someone doing their BEST just because you are a cheapskate. Rant over.

The Tax Wizard saved me!! My taxes from the year prior were all messed up. Kim was very patient…read moreand organized in getting my taxes prior fixed. Her staff is excellent will only be doing taxes at the Tax wizard for now on!

By far, the worst place I have ever gone to have my taxes done. Very unprofessional to have a dog…read morewalk around and use the bathroom all over the carpet. Aside from that. The woman, guessing owner, was rude and passed me off to what seemed to be a new person who had to be walked through on how to do the taxes. It took them all but 5 minutes only for her to say I owe 1500. Did not even ask if i had any dependents, I have 2, or any medical expenses, which i also do. Long story short, she said i owed because my employer failed to do something in their end. So basically i owed taxes because if my employer and to take it up with them. Went to a couple places elsewhere just to make sure and got a nice refund and nothing owed. It was a simple w2. Trash place and had the audacity to ask me how do i want to pay.

What stands out most about Simonet Financial is their dedication to their clients as individuals…read more When you meet Bill the first thing you will learn is that he works entirely for the benefit of you. His knowledge in finance and his ability to teach that to his customers is truly remarkable. I have never met such an attentive individual in his profession. Something I struggle with is determining how much risk I need to take within my investments. Bill looks at my entire financial and family situation and guides me through those tough questions. He has reasonable fees and sound judgement. I highly recommend you give him a call!

Bill Simonet skips out on paying vendors who perform services he contracted them to do. Bill hired…read moremy company and signed a services agreement in August 2023. The services were performed/provided to Simonet for nearly 6 months and in accordance with the contract. It is now 2026 and Bill has failed to keep his word or deliver on his promises of payment. He currently still owes $15,000+ and has stopped responding/communicating.

Talk about genuine customer service and transparency. It was so awesome to go to this bank and just…read morebe treated like a human being and have conversations like everyone there was your personal friend. Not to mention the incredible about of information and savings options that are offered. Would highly recommend!

Great place to bank. They have several convenient locations. People are friendly. Easy to deal with.read more

The staff at Rupert and Associates are top notch, honest and trustworthy. I no longer stress over…read morefiling taxes because I know Stephen has my back. I am always so surprised at how much we get back on our returns, thanks to Stephen. I love that I can do everything through the online portal and I can look back at past tax returns (I never know what to do with paper copies). You can't find locally owned, and trustworthy companies anymore. I highly recommend getting in touch with Rupert and Associates for your tax needs, you will be beyond happy with what they offer.

I am writing this to warn other business owners about the significant accounting errors and lack of…read moreaccountability we experienced at Rupert and Associates. We worked with this firm for two years, and it proved to be a major setback for our operations. Despite being assigned a "QuickBooks expert," the firm failed to manage our Housecall Pro integration correctly--continually insisting we simply unlink it. As the business owner, I was eventually able to coordinate with the software providers myself and fix the integration settings within just two weeks. Because our books were not being reconciled monthly as promised, we were advised to file 2024 taxes that were admittedly inaccurate to avoid "correction costs." This resulted in us overpaying on our tax liability based on flawed data. After I hired an independent bookkeeper in late 2025, they uncovered over 700 uncategorized transactions dating back nearly a year. Most damagingly, the firm underpaid our Q3 and Q4 Texas state sales tax. I am now personally responsible for the resulting fines and penalties. Despite these documented failures, the firm still charged $1,000 for "work performed" during the period these errors occurred. When I reached out to the owner to dispute this, they refused to take any responsibility for the penalties their mistakes caused. If you value accurate bookkeeping and a firm that stands by their professional work, I strongly recommend looking elsewhere.

I came to return my Internet equipment because I upgraded my wifi service, I brought all the old…read moreequipment in the original box that was sent to me by Spectrum. The lady at the counter told me that they were full and couldn't take their box nor the chargers of the equipment or the cables and it was my responsibility to dispose of them. Terrible experience!

Spectrum's service as a whole hasn't been ideal over the years. But we dealt with it. Today we were…read morefinally moving out of state and thus needed to cancel. We tried doing it online, but got told we couldn't. So we tried doing it over the phone, but got told we couldn't. So today as a last resort, we went in person to this location to return our equipment and cancel the service. Three guesses what we got told. That's right, we can't cancel our service OR return the equipment. They say it's because the service is still in another family member's name, so only that person can cancel. Even though we TRANSFERRED the account three years ago to our name. The fuckers honestly just want to keep the account open and stealing our money for service we aren't getting. The employee was really unhelpful. I know he could have resolved this for us, but he just didn't want to. He is a bad employee. His name is Shawn. You don't have many internet options, so you may too find yourself with Spectrum. When that occurs, I pity you. My condolences.

We went there at 2:40 and there was a long line. Only 1 teller!!!! 3 people behind us left…read more Not first issue with this bank either. If you are customer go to the one downtown in San Marcos farther drive but friendly and run the way a bank should be. Or just find a new bank!

Fuck no i don't recommend this business but it's the lesser of many evils. They constantly get…read moreinvestigated by the FDIC for overdraft policies. They are not in existence for customers. They are in it all for the Benjamin's they can obtain from the small insignificant people of society. Their home mortgage operations is the greatest Ponzi scheme of all time second to social security.

We've been using Jamey with Sheffield for a number of years for our company books. She is…read moreresponsive, personable, accurate, and a crucial member of our team. We couldn't do business without her!

We recently became business owners and were looking for a bookkeeping service to meet our needs…read more After several interviews we decided to go with Sheffield Bookkeeping and glad we did. They have met our business needs. Jamey has been super efficient and always on top of our books. She is always responsive, helpful and super knowledgeable. She has helped me and guided me so much with all the tax and comptroller accounts that can be quite complicating when your new to all the aspects of a business. They have made it easy so we are able to concentrate in the production of the business. We needed professionals and that is exactly what we have experienced with Sheffield Bookkeeping!

Takes forever to make a transaction. They need to hire staff to keep up with customers...read more

Chase bank like all others don't hire enough people. To wait to withdrawl money or do a deposit…read moreshouldn't take 20 min. Prior to covid people wo4ked now businesses want to work with less and expect the same revenue. Chase needs to do better. This is ridiculous. Hire people!

The personnel at the Kyle location are very knowledgeable and friendly. They have always been able…read moreto assist us with any situation we have presented to them. THANK YOU TEAM KYLE. Josie S.

GTFC used to be AMAZING!!!!!! It used to be a REAL credit union that cared about its customers…read more Over the past 4 years everything has changed! The level of customer support is trash! The ability to resolve fraud inquiries is impossible! The bank located near to me used to have the drive through stay open until 6 so people could actually use the bank after work! Today my husband tried to use his card to purchase some tires. It flagged his card, which is fine! I would rather the bank double check a big purchase than have fraud happen. The issue is after we talked to fraud services they said our card was available and would be okay to use after 3-5 minutes. We waited 10 minutes and it still declined the purchase. We called fraud services BACK and the agent was ZERO HELP! We got "your card is no longer blocked you have to wait a few minutes before you use your card" my husband tried to use the card again DECLINED! I do not understand how you can keep us from accessing our money! This bank needs new management! A credit union is supposed to be better than any big bank, but now you are worse than a big bank! We're tired of this! Do better! STOP OUTSOURCING YOUR FRAUD SERVICES!!! An outsourced company isn't going to treat YOUR customers as well as the employees who actually work for your credit union! The only saving grace an amazing lady named Ruby who took the time and had enough patience to help us resolve the issue!!! She actually works here. She isn't an outsourced employee who doesn't care! Ruby was AMAZING. HIRE MORE RUBYS!!!!!