The Tax Wizard saved me!! My taxes from the year prior were all messed up. Kim was very patient…read moreand organized in getting my taxes prior fixed. Her staff is excellent will only be doing taxes at the Tax wizard for now on!

By far, the worst place I have ever gone to have my taxes done. Very unprofessional to have a dog…read morewalk around and use the bathroom all over the carpet. Aside from that. The woman, guessing owner, was rude and passed me off to what seemed to be a new person who had to be walked through on how to do the taxes. It took them all but 5 minutes only for her to say I owe 1500. Did not even ask if i had any dependents, I have 2, or any medical expenses, which i also do. Long story short, she said i owed because my employer failed to do something in their end. So basically i owed taxes because if my employer and to take it up with them. Went to a couple places elsewhere just to make sure and got a nice refund and nothing owed. It was a simple w2. Trash place and had the audacity to ask me how do i want to pay.

Bill Simonet skips out on paying vendors who perform services he contracted them to do. Bill hired…read moremy company and signed a services agreement in August 2023. The services were performed/provided to Simonet for nearly 6 months and in accordance with the contract. It is now 2026 and Bill has failed to keep his word or deliver on his promises of payment. He currently still owes $15,000+ and has stopped responding/communicating.

Very Informative, transparent and honest firm who go out of their way to help families and business…read moreowners succeed. Great people all around. We couldn't do it without them.

RBFCU! I am so pleased they opened a branch in Kyle. In San Marcos, I opened my account sometime in…read morethe last century and I'll never go back to a bank, guaranteed. They've financed a new car for me whenever I decided I had to have one. They've financed all my motorcycles as well. All with same day service and at the lowest interest rates available. They are always ready and willing to answer questions no matter how busy they are. Nobody I know has any complaints about RBFCU if they have ever done business with them.

Good luck trying to get in touch with someone from your home. The app was down today or appears to…read morebe. I tried calling in and it routs you to a different number where you have to know your account number to get placed into the queue to talk to a person. I hung up and called the main line and again was on hold for over 10 minutes. No one ever picked up finally gave up. Customer Service with RBFCU seems to be greatly lacking. I recently tried to get some papers notarized for my son and was told after waiting 10 minutes in line that since he did not have an account only I did that they could not notarize his paperwork. Anyway, I will be looking for another bank in the near future.

I am writing this to warn other business owners about the significant accounting errors and lack of…read moreaccountability we experienced at Rupert and Associates. We worked with this firm for two years, and it proved to be a major setback for our operations. Despite being assigned a "QuickBooks expert," the firm failed to manage our Housecall Pro integration correctly--continually insisting we simply unlink it. As the business owner, I was eventually able to coordinate with the software providers myself and fix the integration settings within just two weeks. Because our books were not being reconciled monthly as promised, we were advised to file 2024 taxes that were admittedly inaccurate to avoid "correction costs." This resulted in us overpaying on our tax liability based on flawed data. After I hired an independent bookkeeper in late 2025, they uncovered over 700 uncategorized transactions dating back nearly a year. Most damagingly, the firm underpaid our Q3 and Q4 Texas state sales tax. I am now personally responsible for the resulting fines and penalties. Despite these documented failures, the firm still charged $1,000 for "work performed" during the period these errors occurred. When I reached out to the owner to dispute this, they refused to take any responsibility for the penalties their mistakes caused. If you value accurate bookkeeping and a firm that stands by their professional work, I strongly recommend looking elsewhere.

The initial consultation went great. Seemed very attentive and ready to help with my 1st full…read moreyear's business taxes. That couldn't be further from the truth. This firm didn't help, guide or strategically do anything for us. I'm a small owner operator plumbing company. Every dollar helps as I'm sure most can understand. They weren't punctual. Weren't professional. Weren't courteous or friendly in the least. Expected us to know everything they needed. Multiple times came back saying more information was needed after us asking that question ahead of time. I don't suggest using these people. After further communication and finalizing the taxes, absolutely nothing changed. I still recommend finding a company who actually cares about thier clients. After acknowledging my concerns, they said take it or leave it basically and they weren't doing anything else. Unless I paid additionally $250per hour for more advice or strategy basically. I couldn't be less satisfied and feel we did all their work for them. The response is comical and extremely vague to cover the truth. Blain is the office manager. She made that extremely clear by answering EVERY question with "I'm not a tax person so I'm not qualified to answer that". So in theory yes You were responsive but accomplished absolutely nothing. The phone call that I personally had with you, I had to ask you at least 10 times to quit interrupting as you tried picking apart every sentence I said. Instead of listening to the whole experience you were asking about, which would help you better understand that situation in entirety. But yall are a spam tax shop and nothing more from mmy experience. I got absolutely no tax advise. No tax strategy talk. I paid yall in full what you asked got months ago. Took until the last day to get it done because nobody cared to help. Terrible all around

I came to return my Internet equipment because I upgraded my wifi service, I brought all the old…read moreequipment in the original box that was sent to me by Spectrum. The lady at the counter told me that they were full and couldn't take their box nor the chargers of the equipment or the cables and it was my responsibility to dispose of them. Terrible experience!

Twice in under 5 years they cannot solve no internet. So they send a new router and new WiFi. Then…read morethe customer has to pick it up and return it - or they deliver in 3-5 days and you have to figure out how to get it returned. Let's talk about the store. Two people - not much traffic. One guy checks someone in with same box of "not working" equipment and lady checks me in. She also says they have no room for another box and I said I don't either. So she TELLS me I can take it to trash But her counterpart took the other box - let's talk lazy and poor customer service. The closet they are placing all returned WiFi's and routers in is FULL and he is trying to convince me that ATT is so less than Spectrum. It was a joke. The poor service in the store is equal to the crap service with their Internet. Awful.

We went there at 2:40 and there was a long line. Only 1 teller!!!! 3 people behind us left…read more Not first issue with this bank either. If you are customer go to the one downtown in San Marcos farther drive but friendly and run the way a bank should be. Or just find a new bank!

Fuck no i don't recommend this business but it's the lesser of many evils. They constantly get…read moreinvestigated by the FDIC for overdraft policies. They are not in existence for customers. They are in it all for the Benjamin's they can obtain from the small insignificant people of society. Their home mortgage operations is the greatest Ponzi scheme of all time second to social security.

We've been using Jamey with Sheffield for a number of years for our company books. She is…read moreresponsive, personable, accurate, and a crucial member of our team. We couldn't do business without her!

We recently became business owners and were looking for a bookkeeping service to meet our needs…read more After several interviews we decided to go with Sheffield Bookkeeping and glad we did. They have met our business needs. Jamey has been super efficient and always on top of our books. She is always responsive, helpful and super knowledgeable. She has helped me and guided me so much with all the tax and comptroller accounts that can be quite complicating when your new to all the aspects of a business. They have made it easy so we are able to concentrate in the production of the business. We needed professionals and that is exactly what we have experienced with Sheffield Bookkeeping!

This place is awesome! Friendly bankers They will…read moreaccommodate your requests for anything such as a late fee or an overdraft fee, they will understand your situation and reverse it!

Worst banking institution ever! Save yourself the headache!! Here's my experience.... Walked into…read morethe Kyle branch with a $5k check to open a new checking account. I was turned away and was told to go online to open the account, which was my first red flag. After much frustration with their completely non-user-friendly web portal, I called into the branch again and left a detailed message with a banker to schedule an appointment to sit down with him to open the account. Never heard back from them. THEY SUCK - STAY AWAY!!!