First visit was for the walk in clinic....Amazing office staff! Amazing Doctors! The PT care my…read morehusband received was top notch! Highly recommend!

Orthopedic -- Medical Orthopedic Care…read moreExcellent quality Efficient office with walk-ins DOESN'T AUTOMATICALLY RECOMMEND SURGERY!

Matthew Wilson is a horrible provider. Expect to wait multiple hours to be seen and then have…read moresurgery without getting any anesthetic and have him not listen to you one iota. A horrible Doctor who should not be licensed to practice medicine.

I had forgotten how long the wait times at this facility are. The last time I was there, I spent 3…read morehours total to get an EMG and see the doctor. I will not be returning to this office.

My experience with Rothman was disappointing and negatively impacted my life. Had a TKA performed…read morewhich was grossly misaligned. Resulting in pain and severely limited ROM. Same Rothman surgeon performed a TKR one month later with a similar result and he performed a subsequent MUA a few weeks later with no improvements to ROM and pain. At this point the surgeon referred me to another Rothman partner for a consult. The consult surgeon stated the knee needs to be revised for the 3rd time. Obviously, I moved on from Rothman Orthopaedics Institute. If you're considering a TKA please get more than one opinion from a different facility. The Rothman statements of "Be What You Were" and "Get Your Life Back" are simply marketing promises undelivered for this young patient.

I wish I read these reviews before going. I will give the one positive... In an emergency they…read moreseem capable but once you have to deal with their office staff you need to run! I had an MRI for my son completed within just a few days of the script. I called to make our follow up appointment... 6 weeks to see Dr. Potteiger. The representative for the office suggested that I drop off the disc so the doctor could review it and we can confirm if an appointment is actually needed. Issue #1-this is a technical age, why do I need to drop off a disc?? It is in my sons record and should have been sent to them. Issue #2 - When I did drive over 30 minutes to drop this off, I was introduced to the day staff. Absolutely unprofessional and incapable of understanding customer service and the importance of finding a resolution!! I was met with deer in headlights b/c I did not have an appointment and she actually said they are unable to confirm they could secure my medical file "they loose things easily"... WOW! She then could only focus on a note in her system that they had called me the day before (which I told her they did) and left a message about scheduling the follow up. In complete frustration for them WASTING MY TIME I asked well then has something changed and there is an appointment sooner then 5+ weeks from now?? Even a coworker behind her advised that maybe she should pull up the schedule. She literally could not do it, literally!! Just sat there looking at me like she had nothing to say, she is there to check people in. Issue #3 - Please tell me why a doctor would order an MRI and not look at the results once received (b/c we all know they get them electronically and my deer in headlights front desk person made that remark "when I have an appointment he can just look it up in my sons record) they do not proactively look at it.. every doctor I go to calls me with results!! If there is an issue you say, we should make a follow up.... NO this office is obviously only about the billables. It is really sad, because we had such a nice experience with Dr. Potteiger yet the staff around him do not reflect that same culture or values. Makes you wonder if this is how the corporate Premier Orthopedics is running their overall business. If not, then you need to make a change to who represents you. Issue #4 - I called the office after this awful interaction and left a message for the doctor to speak with him. It has been a day.. no doctor call BUT get this... at 7 AM EST this morning a women named Donna thought it appropriate to call people to follow up on a message I left about scheduling an appointment!!! Holy lack of communication or just sheer ignorance. Who in their right minds things it is appropriate to call anyone, especially a client, before 8:30 am (even that is early to me).

From the owner: The physicians at Premier's Wayne location are committed to providing the highest level of patient…read morecare. Our doctors offer a full range of orthopaedic services, including care for conditions of the hip, knee, shoulder and spine, and sports medicine. They are skilled in minimally invasive arthroscopic surgery, fracture care, spine surgery, and joint replacement. Combining compassion with technology, the team strives to meet the needs of each patient with the most recent advancements in the field of orthopaedics.

Went here on a Sunday Morning right before opening and the clipboard to sign in was already filled…read more I had expected a long wait but it was only surprisingly only 45 minutes to see the RN and provider. Provided great care. Appeared clean and had free parking.

We visited this location for a regular visit. This is a huge complex with multiple parking lots, so…read moreinquire where your clinic is located. The check-in process was smooth, the doctors are knowledgeable and friendly.