this is by far the most unorganized and uncaring doctors office I've ever been to in my life. And…read moreI've dealt with health issues for years, so I've seen my fair share of Doctors. I was injured in an assault over a year ago. I've been in pain ever since for three months straight AFTER months of pt and mris. I've been trying to figure out why and what's going on and if it was caused by the assault because I need to know for the charges. It took almost a whole year to see an actual doctor because they kept scheduling me with PAs who literally told me nothing. When I finally see the doctor, I look at the clinical notes that I'm going to send to the ADA, which a huge bearing on whether or not this person is charged with a misdemeanor, simple assault or a felony aggravated assault, and the clinical notes are not only completely inaccurate... They are missing my diagnosis of TOS and the prognosis. I called back and speak to the office manager, and I'm being told that I'm asking for subjective symptomology to be included in the report. Folks, they had my pain score as a three nobody even asked me what my pain was that day and it's generally a five to a six. Theres nothing about the migraines i have multiple times a week.. They said I denied it affecting my fine motor skills when I literally told them that it affects how I can hold my phone. I've been calling multiple times a day for over a week to get this handled through Christmas. I have other health issues they know about. They know that this is a time crunch, with court potentially being NEXT WEEK. They know how important this is. I've explained myself so many times have to retraumatize myself each time. They know I'm a victim of many traumas. I've even told them that I have dermatitis breaking out all over my face from the stress of this. I might have to even go to urgent care over this. I might even talk to a lawyer about suing for pain and suffering over this BS. Because nobody seems to care enough to actually put in the effort in the time to get things right not even the first time not even the second time not even the third time not even the fourth or fifth or sixth or seventh time. I've been having chest pains and heart palpitations and panic attack attacks all week. This is so physically distressing and I'm at high risk for pancreatic cancer. Next time I get injured I'd sooner run into traffic then use penn orthopedic. do yourself a favor and go anywhere else. If I could give zero stars, I would.

Matthew Wilson is a horrible provider. Expect to wait multiple hours to be seen and then have…read moresurgery without getting any anesthetic and have him not listen to you one iota. A horrible Doctor who should not be licensed to practice medicine.

I had forgotten how long the wait times at this facility are. The last time I was there, I spent 3…read morehours total to get an EMG and see the doctor. I will not be returning to this office.

I wish I read these reviews before going. I will give the one positive... In an emergency they…read moreseem capable but once you have to deal with their office staff you need to run! I had an MRI for my son completed within just a few days of the script. I called to make our follow up appointment... 6 weeks to see Dr. Potteiger. The representative for the office suggested that I drop off the disc so the doctor could review it and we can confirm if an appointment is actually needed. Issue #1-this is a technical age, why do I need to drop off a disc?? It is in my sons record and should have been sent to them. Issue #2 - When I did drive over 30 minutes to drop this off, I was introduced to the day staff. Absolutely unprofessional and incapable of understanding customer service and the importance of finding a resolution!! I was met with deer in headlights b/c I did not have an appointment and she actually said they are unable to confirm they could secure my medical file "they loose things easily"... WOW! She then could only focus on a note in her system that they had called me the day before (which I told her they did) and left a message about scheduling the follow up. In complete frustration for them WASTING MY TIME I asked well then has something changed and there is an appointment sooner then 5+ weeks from now?? Even a coworker behind her advised that maybe she should pull up the schedule. She literally could not do it, literally!! Just sat there looking at me like she had nothing to say, she is there to check people in. Issue #3 - Please tell me why a doctor would order an MRI and not look at the results once received (b/c we all know they get them electronically and my deer in headlights front desk person made that remark "when I have an appointment he can just look it up in my sons record) they do not proactively look at it.. every doctor I go to calls me with results!! If there is an issue you say, we should make a follow up.... NO this office is obviously only about the billables. It is really sad, because we had such a nice experience with Dr. Potteiger yet the staff around him do not reflect that same culture or values. Makes you wonder if this is how the corporate Premier Orthopedics is running their overall business. If not, then you need to make a change to who represents you. Issue #4 - I called the office after this awful interaction and left a message for the doctor to speak with him. It has been a day.. no doctor call BUT get this... at 7 AM EST this morning a women named Donna thought it appropriate to call people to follow up on a message I left about scheduling an appointment!!! Holy lack of communication or just sheer ignorance. Who in their right minds things it is appropriate to call anyone, especially a client, before 8:30 am (even that is early to me).

From the owner: The physicians at Premier's Wayne location are committed to providing the highest level of patient…read morecare. Our doctors offer a full range of orthopaedic services, including care for conditions of the hip, knee, shoulder and spine, and sports medicine. They are skilled in minimally invasive arthroscopic surgery, fracture care, spine surgery, and joint replacement. Combining compassion with technology, the team strives to meet the needs of each patient with the most recent advancements in the field of orthopaedics.

I had my first appointment today with Dr. Cassandra Stache…read more She was excellent. The exam was thorough, the explanation regarding what my issue is was educational and interesting. She recommended exercises I do in the morning, explained when to apply heat vs. ice, and even recommended specific brands of shoes that will suit my feet well. She also recommended 2 good topical creams. I highly recommend Dr. Stache.

I had my first follow-up appointment yesterday. The doc got out the photos they took of my toenails…read moreback in January. Clearly progress has been made. The doc clipped my nails way back again with this most recent visit. There is barely anything left that shows that I had toenail fungus. My next appointment is in June. Probably my nails will be completely clear by then. I am going to continue to use the anti-fungal solution and cream, spray my shoes with Lysol from time to time, and that will probably be it. The cost for all of this is reasonable. The laser is really a piece of cake pain-wise. The appointments are brief. The people are friendly. The only thing that may have been a slight negative is I believe the pills I took during the first 30 days made it slightly uncomfortable to swallow for a couple weeks. Maybe it made something in my throat swell a little. But it was bearable. So if you've got toenail fungus, my advice to you is to just deal with it - before it gets worse and becomes a bigger problem. Forget about over-the-counter remedies. Declare all-out war. Go to some professionals like these guys and get the problem solved.