I have been seeing Dr. Harryhill since the early 1990s-…read more I have 4 other specialists (all good) but, Dr. Harryhill is an "exceptional" Urologist & a special person-! He exudes self confidence as well as a kind, warm caring manner. He knows gis field.& he knows how to treat people. I have had a procedure with him, in 2002- where he had to "scope" my urethra- due to blood in my urine- My cousin had it done & said how "terrible" it was-! Well, I had it done by Dr. Harryhill..& it was not all that bad- He was verbally "taking me thru" the procedure ..step by step- & at the end- assured me..I was--OK.- I have a "slow" urine stream- with some retention- Dr. Harryhill...explains everything in detail- I can not speak highly enough about this wonderful Physician...& person-! I am blessed to have him as my urologist-! Richard

At appointment to follow up on negative complications from procedure. Appointment scheduled for…read more11:15 am, finally taken back after noon. Doctors need to respect patients' time. UPDATE: After waiting for an hour in the waiting room, then waited 30 minutes in exam room for nothing, walked out not seen. Unacceptable.

I had quite a journey with RMA and am ultimately landing on a review between 4 and 5 stars. It's…read morehard for any practice to achieve perfection in fertility treatment - there are so many interactions and variables. I visited RMA over 25 times during my care across 3 different locations. But overall, it came together well and I left feeling like RMA was in my corner and delivered on their promise. I'm very grateful to them for helping us. Doctors Our initial interactions with RMA doctors were not good. Some of the older doctors in the practice are very condescending and controlling - one said some very offensive things to us. Stuff that would make your jaw drop. We considered terminating care but ultimately contacted the practice manager who took our concerns very seriously and we switched to another RMA doctor who we liked right away. This doctor created a very personalized treatment plan and helped us make the right choices at each stage of the process. He also kept me safe through very close monitoring during a very long IVF stim process where I was at very high risk of OHSS and had 10 visits in 14 days. Financial counseling RMA has a robust financial counseling department that gave us accurate information about our costs and took swift action with preapprovals and insurance. In addition, I had to submit some appeals to my insurance and they produced supportive materials / letters swiftly. I received an insane bill from a third party for the anesthesia and they were on it right away - it was a mistake. Our personal financial breakdown: Procedures and appointments $25 copays PGT testing $3000 (optional) Embryo biopsy $1700 (optional) Meds $2200 Insurance paid for everything else Nursing and medical assistant care We had good interactions with nurses and MAs and some of the MAs started to treat us like friends over time. One area that could use improvement is the prior authorization process for drugs - this is managed by MAs and there is no direct line to patients for questions and concerns. "You can't speak to them but we can pass along a message." I had a complex situation (two insurances with different rules) and really needed personalized help. I eventually - through sheer willpower - figured out who to speak to and their email address (and they were happy to help) and got them to submit the right authorizations but by then it was too late. I paid $2200 out of pocket for my meds and the next week an insurance approval letter arrived. Nothing was reimbursed because the approval came too late. Focus on patient comfort IVF treatment is not comfortable but it doesn't have to be traumatic and you should be in control. At RMA in my experience, if you don't advocate for yourself, you may find yourself in physically uncomfortable situations, usually mild but it was definitely upsetting for me at times. For example, if you prefer to insert the ultrasound wand or if you want Valium for procedures - you will have to know to ask. I expressed that I didn't want to do 9 weeks of IVF progesterone shots and my doctor agreed to do a natural cycle - had I not asked, it might not have been offered. Some doctors at RMA don't do any natural cycles. I also turned down the hysteroscopy procedure because of anticipated discomfort and they were not happy - I had to really put my foot down. Eventually they offered to do it under anesthesia to try to convince me, I still said no. My mock transfer and FET transfer were also tricky, taking almost 20 minutes each, and they did present me with options like Valium and even anesthesia for the FET after the mock transfer left the doctor sweating but I had to ask. One other thing I noticed that really bothered me is that the receptionist asks male patients dropping off sperm if they've abstained from sex SO LOUDLY that everyone in the waiting room can hear. Give the guy a little privacy, come on. Communication I was pleased with the communication processes from RMA. There are multiple ways to receive your results and there is always someone to answer your questions. If they say they're going to call, they always do. Instructions for medication administration are thorough and you always know what to expect. Overall result RMA delivered on their promise and got me pregnant with one round of IVF, which is what they expected (they said it was about a 70% chance per round if you do PGT testing). I would recommend them to other patients with the caveat that you should have a perspective on what you want, pick the doctor that suits you, and stick up for yourself.

My favorite doctor and highly recommend either dr.thorne or dr.freedman. They were informative and…read morealso they were gentle with the lady parts. All the staff were friendly and helpful. I got pregnant on my first try of IVF. I referred a few friends if mine and they thought they were great facility as well.

As a new patient I made a consult appointment as my primary doctor retired…read more The website was easy to navigate and the location was perfect. On my appointment date with medical history and current labs n hand, I found the staff very thorough and Doctor Stein exceptional. I was allotted all the time I needed to fill in my history as well as his review of my paperwork presented. Very impressive! I definitely made an important decision to have this office and doctor include me under their care.

I've been a patient of this practice since I was born, but Dr. Stein is the third doctor to own it…read moresince I've been going there. The practice started with Dr. Greenwald, and then went to Dr. Alan Shakt before Dr. Stein bought it when Dr. Shakt retired. Dr. Stein has owned the practice for a good couple of years now, so I know him pretty well. This practice is located on Morrell Avenue just off of Frankford, in the medical building next to the shopping center with Mr. Chicken It's on the left if you're coming from Frankford Ave. Conveniently, there's also a place to get blood tests done in the same building, just a different suite. Dr. Stein is a family practitioner who graduated from the Pennsylvania College of Osteopathic Medicine (PCOM) about 11 years ago or so, so he's still pretty young. He's extremely nice, and he spends quality time with each patient, with his attention fixed firmly upon the patient during the office visit. He doesn't rush you in and out like a lot of doctors, and he listens carefully as you describe your symptoms. He's very careful about giving antibiotics only when needed, and he is extremely well-informed about the latest medical issues. He's very helpful with diet information, and he's particularly good and readjusting my spine if my back hurts (I'm young, I know, but I have back issues sometimes). I also trust his referrals to specialists because he knows his stuff. He's also got a cool PDA type of thing that he uses to enter prescriptions electronically, and *poof* they zoom through the air and print out at the front desk. That way, the pharmacist can read the prescription. He's also really available when the office isn't open, for emergencies, and he has coverage when he's not available. So, even though he's a solo practitioner, he's very accessible. His staff is also really, really nice. I've known some of them since I was really little, and the others have been there for a long time. It's a good sign when there is little staff turnover at a business, I think. I just have two tiny complaints. The first is that I sometimes find it difficult to get through on the phone when I call to make an appointment. It seems like it's always either busy or I get the answering service even though the office is open. My second complaint is that I always have to wait a while when I come in for an appointment. It's not unusual for me to get called back 30 minutes after my appointment time. I suspect that it's because Dr. Stein does spend so much time with each patient, but sometimes I'm in a hurry and it's annoying. My parents go here, too, and my mom once complained (firmly) to Dr. Stein about it, and it was like she kicked a puppy. He's far to nice to yell at. Honestly, though, these two complaints are extremely minor because I am happy to have a doctor whom I can trust and who I know cares about me. On a final note, I'll leave you with a story. I moved to Connecticut for two years for grad school, and, my first week there, I got the most awful stomach bug I've ever had. I threw up nonstop for hours, and I didn't have a doctor up there because I'd just moved, so I called Dr. Stein. I told him what I was experiencing, and he wasted no time in calling a prescription to the nearest pharmacy for a medicine that would make me stop puking. And it worked. That's a doctor who cares because he made no money from me on that call. It's not like he could charge my insurance for an office visit. He's the best doctor.

If Dr. Jeanne Llenado, a superior urologist at Jefferson Health is demonstrative of the urology…read moredepartment as a whole, thenI applaud the urology department for its phenomenal care, nurses, and staff. If you visit Dr. Llenado, a urologist whose attention to patient care is indicative of the urology department, you can expect compassion, pertinent questions, professionalism, and proper healthcare. There's appointment options, depending on the reason for the visit, and if you're an established patient, both in person, as well as by telehealth. If you're not an established patient, you should be! The reception staff is delightful, providing dual check-in for Urology and Dermatology. The waiting area is immaculate, and spacious, including charging stations for your portable devices, and modern well-kept furniture. The entire facility, and its furnishings are infinitely cleaner, and incomparably better maintained than every common area in several "24/7 concierge buildings", just outside center city Philadelphia. Your care starts when you're called from an entranceway to the exam rooms, where there's clean bathrooms on each side of the entrance. After providing your urine sample, one of several cordial, and professional nurses directs you to your exam room, and, shortly thereafter, checks your blood pressure, and performs a test to measure the amount of urine retained in your bladder. The lab staff is so efficient and effective, testing of the urine, and all notes except for "after visit" notes, are completed while you're in the exam room. If you don't have the MyChart app installed on your phone, you should- it's an incredible resource. Notices from the MyChart app are for appointments, refills, messing with your care team, lab results, and much more. The exam rooms are all up to date, and facilities are extremely clean, affording safe, and healthy conditions. Dr. Llenado is a highly respected and knowledgeable master of her craft, and a standout within the urology department. With plenty of painstaking free parking around the building, visiting the urology department is a pleasant experience.

Quality care. Physician's listen. Two locations. Easy to get an appointment. Entire staff…read moreprofessional. No waiting time.

For over four years I have received excellent care for leukemia at FCCC but have encountered…read moreunprofessionalism when trying to navigate to other departments. On a recent first visit to the Gastroenterology Dept, I parked in the East Lot for the first time and walked up the ramp to the main building only to find two elderly men sitting behind the desk in grey uniforms that appeared to identify them as part of the Maintenance Dept. When I asked for directions to the Gastro Dept - they had NO IDEA! Next, I approached a staff member at a desk outside the entrance for Breast Cancer patients. She pointed me in the direction of the Young Pavilion. After a VERY LONG walk that took me in almost a full circle, I finally found the Gastro Dept - only to be greeted by a receptionist on the phone who refused to make eye contact of acknowledge my presence in any way. I would've be happy for just a smile - but NOTHING. After sitting for a while, I went to the rude receptionist who was still on a call that was - apparently - more important than greeting patients. I stood over her until her finally made eye contact but not with a smile. Instead, she snarled, "I'm on a call! This lack of staff training is inexcusable at a nationally recognized cancer hospital!

Ever since Temple took over, everything has changed and it's not good. The old Fox Chase staff was…read morevery professional, compassionate, and friendly. Where did they go??? The new Temple staff especially reception is loud, rude, and totally unprofessional. The wait time is also long. You take the time to arrive on time, but then wait over a hour to see your doctor!

Whoever the front desk lady was who was working on October 1st around 1 pm was probably the nicest…read moreperson I've ever came across. From the second I walked in she was so welcoming & sweet. She made the whole process of checking in, & taking my vitals dare I say enjoyable. She made my whole day with her positive energy. (Wish I would've gotten her name). Francesca Dogias was also great & super helpful with all my questions. It was a great experience all the way around.

Don't see Brogan Piecara if you have any sort of pelvic pain issues. She said that she didn't feel…read morequalified to treat me and referred me out. The problem is that the referral could not see me for four months. When I asked her if she could continue seeing me until then, she ghosted me. She completely abandoned me with no healthcare whatsoever.

I have had all positive experiences here but finding parking was a challenge that I figured out…read more The welcome was loud but clearly not authentic. No worries though some days are better than others.

Drive up and leave your car w their valet. And they are the friendliest parking attendants ever!!…read more Walking in you are greeted by a welcoming committee of sorts dressed in Penn Red and Blue. This place is like a well oiled machine. Labs and images on first floor. Other specialties up the escalator. The hallways are lined with easy to read, accurate signage indicating where to go. And the elevators are efficient and fast. There is pretty cafeteria with glass walls, comfortable seating and healthy menu options. All staff are friendly, polite and helpful. Our experiences have been with dermatology, Moh's surgical center and Nephrology. DR's Kim, Sebanko and Geara are tops in their fields. 5 Stars all the way!!!!

I highly recommend The Asthma Center and especially Dr Goldstein. He helped me figure out a rather…read morecomplicated case and my symptoms have been very well managed under his care. Our appointments are always extremely through and he always follows up on everything we talk about. It's hard to find a doctor that cares these days but look no further than the Asthma center if you're dealing with allergies or asthma!

The doctor was very thorough. I can tell she really cared and was determined to heal my asthma. Now…read moreto be honest, by looking at her, you'll raise an eyebrow. Once she go over your health, she's good. I highly recommend!