The practice was awesome when Dr McGuinness was there but he has since retired. Tried two times to…read morerenew a prescription over the course of a week no callbacks nothing. Looks like these guys have gotten a little too busy and has lost their responsiveness. Going to find a different urologist.

The doctor was excellent but the office staff was horrible. When I went to check out there were…read morefour people at their stations, none of whom could help me. Two people, who were talking to one another, directed me to the front desk. The one person who knew what she was doing was loudly and repeatedly reading the password to another clerk. So much for office security. In addition, to the lack of service they were rude and dismissive. I had a similar experience checking in. The office has seen better days, with dingy carpet and furnishings. I won't be back.

Very thorough. Organized. Wonderful experience taking my mom…read more Suggestions: water the plants in the lobby.

Very smart, caring urologist. Has treated my family with kindness, dignity, compassion and respect…read more He went above and beyond to look into my family's history and took the necessary actions to rectify an ongoing issue. There has been no other Dr to actually take the time to do this. He is 100% a God send and no matter the outcome down the line, I will never forget the overall care that my family has received. Dr. Roland I hope you see this one day and know the impact that you've made in our life.

Dr. Gittens is the best doctor I've seen. I've been to many doctors for treatment of erectile…read moredysfunction (ED), and he is the only doctor who has treated me effectively. Dr. Gittens is very detail and results-oriented. Most doctors just treat the symptoms with Viagra, but that only works temporarily. Dr. Gittens treats the underlying issues to get long-term solutions. I'm so pleased with the results that I travel regularly from Massachusetts to his offices in Pennsylvania and New York for office visits. When I'm not able to come into the office, we can make telehealth appointments.

Dr. Gittens is the absolute best! He is kind, warm and spends a lot of time answering my questions…read more The MonaLisa Touch laser treatment has changed my life for the better! Every breast cancer survivor and post-menopausal woman like me should consider this treatment. I cannot say enough good things about Dr. Gittens, his staff and the treatments they provide! Thank you!!

on Aug 12th I had a major surgery, and on Aug 15th had unexpected urological complications that no…read moreone expected for which there was not a preexisting condition. Dr. Sloane was in immediate contact with me, and was nothing short of extraordinary in staying in touch, and was virtually on call at anytime. We spoke several times, he replied to texts night or day he guided the ICU nurse through a procedure. Post hospital, I went to his office (today) and he did a procedure that solved the problem. And now my body is functioning normally! But Dr. Sloane didn't stop there. As a precaution, he is sending mt to a get a ultrasound just to make sure all is well. He does all he does with super confidence and at the same time a close connection and empathy with his patient. I am so grateful to Dr. Sloane and recommend him highly to any man with urological issues or who needs a consultation. A true master at his craft.

Had a vasectomy last week. Dr. Sloane was great -- clear communicator, detailed questions, good…read moreprep/instructions, and seemed really personable and caring. Clearly really experienced, talked through all the details, things to look out for, etc; helped us understand how to think about what was important, rather than the textbook, neutral answers we've been getting from too many other doctors lately. The procedure itself was super easy; he talked me through what would happen and then what was happening, and checked in regarding pain and sensation along the way. Recovery has been way easier than I thought; only a tiny bit of swelling, the expected discomfort, but not painful. Overall, just a really great experience. The office staff was easy to schedule with, clear about availability, and flexible when I had to shuffle some things around. Other offices I called were hard to get through with, had distant availability, did vasectomies one day a month, couldn't confirm how long after a consultation I'd actually be able to book a procedure, had web forms that went no where, put me on hold for 30 minutes before terminating the call, etc. The one thing they need to work on is their tech -- email confirmations/calendar appointments and electronic docs or links instead of printouts (maybe they do this, but it wasn't apparent/offered?); the site has links to a patient portal, but it doesn't seem to work; they have a robo-caller call to confirm appointments, but it doesn't leave voicemails, so it just looks like you missed a call from the office. Anyway, thanks to Dr. Sloane & staff for making that easier than I expected!

I was referred to another urologist and had a bad experience there. So I called Dr Sisbarro's…read moreoffice and made an appointment. The difference between the two doctors is night and day. Dr Sisbarro has the ability to smile when he first sees you and immediately put you at ease. He explained everything he did and took the time to answer all my questions and in layman's terms. An awesome experience and I will go back whenever I need a urologist.

Located on the 3rd floor easily accessible from the Atrium…read more This practice has many Physicians as well as PA's , nurses and med students. The front desk is efficient and easy.

Dr. Hagg was good doctor, but I was never able to get a prescription authorized and filled. I…read morecalled daily numerous times over the course of a month to no avail. I constantly was going around in circles trying to get them to send the authorization to my insurance company. I finally decided to cancel my follow up appointment after having to pay out of pocket for my prescription. The receptionships here are rude and uncaring. They did not want to be bothered by my issues and communicate them to the doctor.

The doctor, Dr. Gaynor is amazing but the receptionists are the rudest I have ever spoken to.read more

If Dr. Jeanne Llenado, a superior urologist at Jefferson Health is demonstrative of the urology…read moredepartment as a whole, thenI applaud the urology department for its phenomenal care, nurses, and staff. If you visit Dr. Llenado, a urologist whose attention to patient care is indicative of the urology department, you can expect compassion, pertinent questions, professionalism, and proper healthcare. There's appointment options, depending on the reason for the visit, and if you're an established patient, both in person, as well as by telehealth. If you're not an established patient, you should be! The reception staff is delightful, providing dual check-in for Urology and Dermatology. The waiting area is immaculate, and spacious, including charging stations for your portable devices, and modern well-kept furniture. The entire facility, and its furnishings are infinitely cleaner, and incomparably better maintained than every common area in several "24/7 concierge buildings", just outside center city Philadelphia. Your care starts when you're called from an entranceway to the exam rooms, where there's clean bathrooms on each side of the entrance. After providing your urine sample, one of several cordial, and professional nurses directs you to your exam room, and, shortly thereafter, checks your blood pressure, and performs a test to measure the amount of urine retained in your bladder. The lab staff is so efficient and effective, testing of the urine, and all notes except for "after visit" notes, are completed while you're in the exam room. If you don't have the MyChart app installed on your phone, you should- it's an incredible resource. Notices from the MyChart app are for appointments, refills, messing with your care team, lab results, and much more. The exam rooms are all up to date, and facilities are extremely clean, affording safe, and healthy conditions. Dr. Llenado is a highly respected and knowledgeable master of her craft, and a standout within the urology department. With plenty of painstaking free parking around the building, visiting the urology department is a pleasant experience.

Quality care. Physician's listen. Two locations. Easy to get an appointment. Entire staff…read moreprofessional. No waiting time.