DO NOT COME HERE! Terrible boat service work & all around! Avoid buying a boat here and especially…read moredo not bring your boat here for service. I had a clueless sales rep who lied about aftermarket support for accessories, rude loan officer and I had a terrible customer service experience both times I brought my boat in for service. If you do come here for whatever reason, MAKE SURE you have a quote or beware a ridiculous service bill you weren't told about. Also, terrible service technicians. What tech doesn't inspect spark plugs every 100 hour service??? Incompetent service techs who do the bare minimum, if even that. DO NOT COME HERE...

I purchased a new Yamarin 80 DC, Yamaha F300 outboard, and trailer from Complete Marine in November…read more2025. More than seven months later, I still cannot legally use the boat because Complete Marine has failed to complete the title and registration process. This is the worst purchasing experience I have ever had. According to Complete Marine's own emails, my registration paperwork was not even submitted for approximately five months after I purchased the boat. When it finally was submitted, it was rejected for multiple deficiencies, including sending the trailer paperwork to the wrong Texas agency. The trailer application was later rejected again because Complete Marine failed to include required dealer documentation. Throughout this process I received one inconsistent explanation after another. The delay was blamed on a "funding issue." Then I was told they were waiting for paperwork in the mail--even though they already had the rejection letter by email. I was also told the trailer had to be completed before the boat paperwork could move forward, despite Texas telling me otherwise. Even more concerning, Complete Marine's finance manager repeatedly made written statements that were inconsistent with later-documented events. For example, he told me on April 29 that my paperwork was already "at the Texas DMV." Later emails from Complete Marine's own title company indicate the trailer paperwork was not actually submitted until weeks later. I have continued making payments on a six-figure boat that I cannot legally use. Most recently, I was stopped by law enforcement and warned not to operate the boat again until it is properly registered. The boat itself is outstanding. My complaint is entirely about Complete Marine's handling of the sale after they had my money. Every significant factual statement in this review is supported by emails, text messages, purchase documents, and correspondence in my possession. I hope no other customer experiences what I have.

If you're looking for a honest boat dealer look no farther. Dealing with Richard the owner, Stella…read morehis wife and Ryan in sales was an amazing experience. From the sale to working through issues was easy and trouble free. I've never bought anything or dealt with any sales person that was as upstanding as Richard and his crew! Highly recommend this boat dealership.

Total incompetent 20 hour service oil dipstick was not put in tube repair on scratch did not need…read moregel coat was buffed out by another marina over charged me 500 dollars on console cover never recorded sale of boat with key west never connected head in console was told boat had half a tank of gas well 1/4 was more like it overall bad dealer

When it comes to purchasing the necessary items to dock or moor your boat, Dolphin Mooring Whips is…read morethe place. It's had the same owner/operator for over 25 years. He offers not only friendly service, installation assistance, but also good, helpful advice in making your selections which is something you'll find lacking if you go to West Marine, Boat US, or some of the other big box supplier only outlets.

I had the best experience buying whips and a dock box. Wills, the owner, was extremely…read moreknowledgeable and clearly experienced in both the boating industry and dock supplies. I would recommend Dolphin Mooring Whips to anyone in need of dock equipment and at the same time....pick his brain for the "local" fish bite.

The team has provided excellent service to my 19' Cobia for over a decade. Highly recommended. Be…read morenice to Susan, she is soo helpful.

Service Failure = KMC Marine…read more I recently had KMC Marine do my annual out-of-water maintenance on my 2016 32' Intrepid. They have done the service work for me over the past 2 years. Unfortunately this will be the last year after they damaged my Garmin electronics and denied all responsibility. KMC was simply supposed to paint the bottom, do the annual on my Yamahas, and fix a steering leak. In the coarse of the 9 days they had my boat, they let the batteries die. Somewhere during the process of attempting to recharge my batteries, they spiked the Garmin NEMA 2000 network and damaged my Garmin Reactor. I contacted KMC to help resolve the issue, who passed me onto Garmin tech support. After troubleshooting with Garmin, Garmin suggested I replace the Garmin Reactor. Garmin placed the most likely blame on the 12vdc system receiving power spikes during the battery recharging process. I had my local Garmin tech troubleshoot and subsequently replace the Garmin Reactor. He also stated that the NEMA 2000 backbone is susceptible to voltage spikes and drops due to improper charging. My Garmin repair bill was approximately $1,250.00 for the part and the 2 hours of labor to repair. I contacted KMC with all the info, Garmin logs showing when the power failure occurred (during their care/custody/control), and the work order for the Garmin repair. I attempted for 3 days to speak with Management or Ownership, with no return emails or phone calls. I drove to their office so I could see them in person since I was being ignored. After a brief meeting with Tom, Robert, and Jeremy, they denied any wrong doing. They first blamed the dead batteries on me, which I quickly refuted with both the Garmin logs and their service timeline. The service work I requested required my batteries to be turned on, which occurred on Day 2. All systems normal, no mention of dead or weak batteries. The notification of dead batteries occurred on day 4. My Garmin logs concur that the voltage started dropping below the alarm threshold at 10pm at night on Day 2, about 8 hours after they had started my service work. They then went on to claim nothing they could have done should have resulted in the damage I received, claiming Garmin was just covering themselves by warning against voltage spikes. Their only written response to me thus far has been a response to a review I left on Google Reviews, most of which is the same here. They quickly turn the blame back on the vessels lack of a 3rd battery to augment the 12VDC system. Unfortunately it doesn't matter how many batteries a vessel has. If the batteries are left on and the 12VDC batteries are depleted, that's not good for the electronics. Additionally, if a charger is now attached improperly, voltage spikes can easily occur and damage the system. Their claim that "nothing we did could have caused this" is incorrect from the start. Anyone who has the slightest knowledge of electronics would know that voltage drops and voltage spikes are the #1 reason for electronics failure. By leaving the batteries on and letting them die, they created the worst voltage drop you can have, the long slow drop. Then, by attaching a simple battery charger, you can easily create a voltage spike. During the impromptu meeting I had with KMC management / service, the lead person in charge actually made a comment that no matter what they did, my fuse panel should have protected my electronics. As this "expert with many years in the business" had to be corrected, fuses don't protect against voltage spikes. Fuses protect by limiting the amount of current, hence a 3 AMP/5 AMP/10 AMP etc. AMP = Current, not voltage. If you apply 6VDC to 24VDC Automatic charger to a 12VDC system, you can most certainly damage the electronics. I am not a weekend boater. I am a USCG licensed yacht captain who works on boats everyday. In addition I am a former US Navy Electronics Technician who has 25+ years of experience with marine electronics. KMC can't simply claim my boat is rigged wrong and deny blame. It's a 2016 Intrepid factory rigged vessel that seems to have worked for 6+ years. This issue only arose when KMC left the batteries on, depleted the batteries, and charged them improperly. I would caution anyone using KMC's Services after my most recent interaction. Their managements denial, dismissiveness, and failure to even contact me regarding the problem only shows their lack of customer service and their lack of knowledge of electronics in general. Captain Rich Jones *Pictures attached show autopilot functioning Feb 14th. Low Voltage alarms appear on Feb 15th at 10PM, 30 hours after dropoff. Service begins at 2pm on Feb 15th (voicemail screenshot) Batteries required, no notification of weak or dead batteries. Cascading voltage alarms Feb 15-23, damage occurred.

Lauderdale Marine Center is a great destination for boaters and locals alike. World-class service…read moreand repair a multitude of vendors, providing quality for what needs attention. This is not your grandfather's boat yard. This is a world-class sophisticated destination that helps Captains and Crew manage projects efficiently. If you're visiting from out of town and want to capture a glimpse of an amazing, marine industry culture have lunch or dinner at YOT. Quality affordable food and drinks are served in close proximity to internationally traveling Superyacht's. Who knows, someday you may be a client. As a credentialed local yacht broker with Yachtsblue I often use save Harbor Lauderdale Marine Center to entertain clients, as well as have service to their vessels. When your city is known as the yachting capital of the world. You must have a world-class facility to support the boats. You find it here at safe Harbor Lauderdale Marine Center..

So, you've been wondering where all those huge yachts go for their boat yard maintenance and…read morerepairs? Well, look no further than Lauderdale Marine Center. It's huge, matter of fact reputed to be the largest boat repair facility within the United States having some 19 covered buildings wherein all sorts of repairs and maintenance are done; being everything from electronics, welding, wood, mechanical, paint, fiberglass, metal and just about everything I boat may ever need. I seen their workmanship and I must say its first class all the way but, as with boat repairs anywhere, usually done with an expected open wallet in mind. You can get lost in this huge complex as it has so many offices for boat dealers, surveyors with just about every marine professional imaginable. I've captained a few yachts in and out of here and one thing that strikes you is that the security level is extremely high. You don't just get in here by car or boat without checking through some form a security, so unfortunately it isn't a place where just anyone can come in and freely wonder about. Then if you do get in, watch out for the electric golf carts as the operators are notoriously bad. I've come close to being hit on several occasions. So, if you hit the lottery and buy that huge mega yacht and need it repaired or have to hide it from a hurricane, this is the place.

Last minute availability and great accommodations. The crew is super friendly and professional…read more They know the area well and gave us recommendations for waterfront dining which was perfect! We had an awesome time! Would absolutely recommend them and will be back!

I booked Kensington Yacht Group for 11 people celebrating a bachelorette party. Our experience was…read moreamazing! Tristan was very helpful in the booking process and provided us with all the information we needed. On the water Captain Paul gave us information about he mega yachts and mansions we were passing by. He also took us to a spot where we were able to drop anchor and gave us plenty of time to swim and float on the many floats provided. We have a fantastic time! I would recommend Kensington Yacht Group to anyone looking for an unforgettable day on the water!

Just dropped off my boat. It's not done yet ... buuut I highly recommend this business . Zach and…read moreJoel are so incredibly thorough and upfront with worst case and best case scenarios during consultation /diagnosis. I've brought my boat(s) here before and always have received a boat that runs much better than before "overall" Best in the biz as far as I've experienced . Beyond 5 star.

Joel has helped me with my boats for over 20 years!!!! One guy who is a real enthusiast friend no…read morematter how big or small the problem is Joel is always willing to help. His style of business is hands on owner operator No service writer to jack the bill!! Joel writes all of his own work and touches everything, nothing leaves with out being 100% right. Give him a call ask him a question 1(954)421-1223 he will take the time to answer you and help you. Only if more shops could learn from Joel.

you want to be treated like garbage and be taken for the ride of your life in expenses and bad…read moreservice dare to use theirs outfit.they kept my boat for 3 to 4 months for a 300 hours service and panel change .i waited waited waited and still the boat was not ready they used all excuses possible and I paid everypenny and bill I was sent after many month they said the boat was ready I went to see the boat and found out that the windless was not working and I asked them to put a new windless and I again gave them mor money .they said they will deliver the boat next day at 900 am sharp. I waited the whole day never to hear from them at 400 pm he said they were running late I had to leave and go yo Miami the next day I gound out that j'veux left the boat st my dock .the starboard engine was not starting was clicking but not starting and the back chair was installed with the legs up instead of down and the windlass was cheap and not pulling .i still have to hear from this Emmanuel who is basically a liar and mot a man of his word and the worse boat machanic i ever delay with with many years of boating on my resume.plesse avoid these fly bi night and pisdibly illegal mechsnicds and do yourself a favor use other outfits

Emanuel was amazing. As busy as he is, he showed up on time ready to work. Within minutes he…read morediagnosed the bait well problem, fixed it, and was on his way. Very professional and I highly recommend him and the company. Definitely my boat tech from now on. Hard to even find people willing to work around here, but Emanuel is reliable, professional, and experienced.