1. PENUELCapital

    1. PENUELCapital

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    Dallas, TX

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    PENUELCapital

    5.0 (1 review)
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    Services - PENUELCapital

    Business loan

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    4 years ago

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    Credit Union of Texas

    Credit Union of Texas

    2.0
    (189 reviews)

    I am writing to commend the staff at your Credit Union of Texas Mesquite branch for the…read moreconsistently professional, courtesy, and efficient service during several recent visits. I was at the Credit Union of Texas Mesquite branch Monday June 15, 2026. The receptionist was helpful and kind. While waiting we were asked several times if we needed anything by several team members. This reflects the team members genuine attentiveness and respect for members' time. While working with Christian another customer was rude to a teller. She replied she was not going to argue with the client. Her professional handling was commendable. Carmen, Christian, Akasia, Jessie and all others are a role model for others to follow. I was at the Valley Ranch branch a few days later. Don, team lead and all others provided the same service. Jay S in cooperate provides the same service.

    I would not recommend CUTX at all, to anyone based on my experience…read more From the beginning, I was fully transparent about my financial situation, including multiple rental properties and shared ownership. I also asked several times whether there were any concerns with my file and was consistently told everything looked good. Based on that guidance, I moved forward with selling my home that I had lived in 10 years and entering into a purchase contract. Then, very late in the process, (less than 2 weeks to closing!) my loan was denied due to debt-to-income concerns tied to the same rental properties that had been disclosed from day one. This was not new information. It should have been identified and addressed early in the process, not after major financial decisions had already been made. The entire situation raises serious concerns about the quality of their review process and whether files are being properly evaluated upfront. The lack of early diligence and communication created unnecessary risk and stress during an already time-sensitive transaction. I would strongly advise working with a different lender that performs a thorough and accurate underwriting review from the start.

    Triumph

    Triumph

    1.0
    (7 reviews)

    they use to be good but not anymore. Horrible company now. They will not help you with none of your…read moreissues, they will just transfer you to someone else. At the end you will be told F off basically.

    Currently in the industry new authorities are having issues hauling freight with a new MC number…read more Most established brokers want to work with trucking companies with an aged MC number from 30 days to 9 months before they will do business with them. That has been an issue for us. TruckStop has new brokers on their load board and they will use new authorities on their load board and factoring services. When you put the MC number of the new broker, Triumph does not have them approved. We are not a good fit for Triumph, they signed us up and we did not match their ideal profile. We have not factored a single load with Triumph and called to cancel within 30 days of signing with them. Lori Herrera excitedly stated that we are in a contract and it is $2500 to cancel the contract. She did not offer solutions to work around our problem, she did not offer insight or work around the termination fee. She is the rudest person I have worked with for a long time and possibly ever worked with. Her attitude is abrupt, unpleasant, sharp, and disrespectful. Unhelpful and not understanding. She is not a salesperson or a customer care representative. She does not possess an attitude to work with customers. I have received a call from Triumph and we are working out the issue, and appreciate their quick and proactive response. If you work with Triumph, please work with anyone other than Lori Herrera. You will be happy you avoided her.

    PENUELCapital - businessfinancing - Updated July 2026

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