I waited over 40 minutes on hold to change an imaging services appt this morning. Ended up calling…read morehospital operator to get through. Is there something wrong with your phone system??

I love this hospital because they show in so many ways they care about the patients. Facing surgery…read moreon Thursday so okay I am short tempered. Yesterday did pre op testing. Everything was in one place and they call it quick test. Noval approach to patients time and surgery fears. The kindest people bending over backwards to get patients in and out in record time. My husband was at UHC twice last year and he raved about how great a hospital it is and he's a tough sell on anything medical. I asked Hubby do I need to have change for vending machines and he tells me no all you gotta do is ask for something and staff will bring it to you. I am an old broad whose seen the inside of allot of hospitals and UHC is the clear winner.

0 healthcare but full blown on Va/Police Safety Checks. I've have had so many safety checks that I…read moreshould hang a "Donut " sign from my roof. It seems that my words don't have any power when talking to this people. From 2024 to present I'm paying for healthcare out of my own pocket more than they are willing to help? Doctors don't do anything? Patient advocate don't return phone calls. And chief the staff held me to call 988. The suicide Hot Line just because they don't wanna deal with the veterans Healthcare.

I have used this facility twice (once for eyeglasses adjustment & Sleep Clinic). Everyone is…read moreprofessional, friendly and helpful. Same goes for the extension services in Westover, WV VA Clinic (I use quite often).

Primarily a review of management of the office. Caregivers…read morewere very personable My huge problem is that they have locked all my files from 2 months ago due to a new computer system. I waited 2 days to talk to a manager who just blew me off and said I need to call records which says it will take a month to get them or you have to go sign into some sort of website and maybe get them then if you can navigate yet another app or website. Additionally They gave me 2 referrals in may and both doctors can't see me until sept/oct. I also in july went there for a badly scun up knee due to a fall. I called first signed in online made appt spent 15 min filling it all out. My open wound was not treated for at least an hour after the appt time i had made an hour before that. They had no antibiotic ointment. They did bandage me well with saline and call in an rx for antibioticointment so i had to rebandage poorly with putchased stuff. I can't wrap things worth a d@mn. I won't be going back here again. I will see if we have a WVU based urgent care here instead. Not on love with the WVU monopoly but I'm so infuriated with these people. Such a shame.

On two different occasions we have stopped here during regular business hours and been told they…read morewere unable to see us due to low Staffing / poor management. We won't be wasting our time trying a third time.

One of the oldest urgent care clinics in North Central WV. It has definitely outgrown its current…read morelocation. The intersection where it is located has become one of the most painful places to get out of due to the addition of a new road which serves as an alternative to the Interstate for those skipping from Eastpointe to the Meadowbrook Mall area. The clinic is always busy and it has not been well kept over the years. Even with the addition of at least two other clinics nearby this one continues to be the one of choice for the Clarksburg/Bridgeport area. Like most urgent care clinics it is open almost all day and they do not take appointments. The wait time is average and really depends on the number of people waiting in line. The waiting room is not big enough and at times it feels like a breeding ground for germs. This clinic offers a little more than most and there are primary care offices upstairs. It's better than waiting for a doctor's appointment or going to the hospital, but with other clinics not to far away I'm not sure why people keep going back to such an old place.

If you can avoid this place, please try to. Our family has received really bad medical service…read morehere. I was prescribed a medicine that I am allergic to. That allergy was on file and I told them of the allergy the day of my visit. I had to have x-rays retaken elsewhere because MedBrook 'misplaced' them. My husband was billed for a procedure neither of us had done there.