Ok. Nice location and decor. Massage not that good, but it was a relaxing setting. I will try here…read moreagain in the future. It may have just been an off day. They were prompt with my appointment a few weeks ago.

I rarely leave negative reviews, but I feel this situation deserves to be shared as a form of…read morefeedback. I scheduled a last-minute massage after dealing with a severe knot in my neck that was causing headaches. I was genuinely looking forward to this appointment more than any massage I've ever booked. I even excitedly arrived 15 minutes early and proceeded to show the front desk my confirmation text to check in. Unfortunately, they could not locate my appointment in their system and had no idea why. I was told there must have been a double booking because another client had also scheduled the same time slot. I received a brief apology and was simply sent on my way. To drive there, show a confirmed appointment, and still be turned away with no solution or compensation was extremely disappointing. The error was theirs, yet nothing was offered -- not a discount, not a reschedule priority, not even a small gesture like a gift card. I feel like good customer service isn't about being perfect -- it's about how a business handles a mistake. In this case, they did nothing, and that's why I won't be returning.

Don't pay attention to the bad reviews - I don't know where they went BUT - I absolutely love this…read moresalon. I have been going here for years and always have great results. If you want a good quality polish, design, etc at a great price this is the place to go. MiMi is awesome at her craft. Some complain about it only being a cash business but it does keep the prices lower than most places. I get gel polish and go in once every 4 weeks or so and my polish looks good the entire time. Now since she is the only nail tech there you should call for an appointment because she is pretty busy.

I went here for a pedicure with a fungal toenail sthat I have been embarrassed about. Over rhe…read moreyears other salons have filed the toenail to make it look better but nothing else. The woman at this salon took her time to create a new toenail for me using some type of gel. The result was amazing. My toenail no longer looked deformed...it look perfect lime the rest of my nails. For this I give them 5 stars!

I absolutely love The Nail Room, and refuse to go elsewhere for my nails! Amber and Megan are…read moreamazing, always have great recommendations, and they really take their time and pay attention to the details. Megan's knowledge of colour is encyclopedic, and I really respect how they make it a priority to stay on top of new trends and techniques. Their new space is intimate, bright, and welcoming. Strongly recommend!

I found this salon using Vagaro (love online booking!) and was able to get a Saturday appointment,…read morewhich has proven to be pretty difficult since I moved to this area. Stephanie provides excellent customer service (she texted me to see if I wanted to come earlier than my scheduled appointment). She took the time to talk about what I wanted for my hair and explained how she would make that happen. I got color and highlights, as well as a trim. I love love love the color. It's multi-dimensional and I've gotten tons of compliments. As for the haircut, I was just getting trimmed up, and she did exactly what I asked. For the amount of time spent (three hours) and the products used (I have a lot of hair), the price of $125 was very fair. I'm sure you can go to a chain salon and get cut and color for cheaper, but they are probably not going to take the time that Stephanie did on my hair. Chromatin offers many other services (nails, etc.) that I hope to try in the near future. I definitely recommend it for hair coloring service.

I have gone to Stephanie for a little over a year now and I've never left disappointed. I don't…read moreeven need to tell her what color I want, she is so good at picking what picks my style and personality. I've gone to many other salons in the Charleston area and for a full head of highlights and a trim its usually $150+, Stephanie only charges me $100. I'll never go to another hairdresser!

If I could give them 10 stars I would ... I have lived in Charleston for almost two years, and…read moretried out every nail salon in the surrounding area. Not a single salon comes CLOSE to the experience I've had at Polished!! They're the type of nail salon you want to make your next appointment at when you walk out the door because you don't want to miss out. Also, Megan is amazing and crafted a perfect almond shape on my natural nails. You won't regret it.

extraordinarily over priced. $125 for a manicure & pedicure not includ tip. there's way cheaper…read morenail spas who do the same thing.

I've been going to Euro Nails and Spa for around two years. Katie does my nails. She does a…read morefantastic job.

I have been going for years, they are very accommodating and do a wonderful job and very nice, best…read morenail place i have ever been to personally.