First off, I am not Adam. I scanned the business card he gave me and attached it to the review…read more Have you ever had the experience of trying to deal with a home network problem by going through your ISP, and, the vendor of whatever other networking equipment you are using? Each of them says that things look good on their end, and you need to contact the "other guy". How about trying to do that on the phone? You live in an area with poor cell signal, and the only way you can have a conversation is to utilize "wifi calling", except - you DON'T HAVE WIFI, so the call is breaking up and you can barely understand each other. The chance of getting a technician from your ISP to pay you a visit is about as likely as winning the lottery. I did a search on Yelp and Adam was the first - got another response from one other vendor who said they couldn't help me - to respond. He said he could come the next day, and it turns out he is located only 15 minutes from my house. I had done some remediation before his arrival and found out that my problem was not due to equipment, but a configuration decision that I had made that gradually disrupted my network (No, the customer is NOT always right). Adam explained everything that had happened, tweaked some settings, and made some suggestions about how I could optimize my setup. He is very knowledgeable about many networking, communication, and security issues. This will lead me to work with him in the future to improve the quality of our cell signal and do some rewiring to improve the performance of our home network. He also has expertise in other areas - it turns out he used to work for the company that services the entry gates into our community and is also extremely well-versed in network security issues. His hourly rate is entirely reasonable, IMHO. Finally, he is a REALLY nice guy. I can't recommend him highly enough.

Great guy and solid problem solving. Will call him again if need arises. Smaller job but still…read moregrateful for the help!

I have two older desktops that had quit working a few months ago. Before I junked them I thought it…read moremight be worth a try to see if my information (pictures,documents) could be saved. I had saved some to usb but mostly not. Geeks saved everything! I've had these since 2013 and 2016 so you can imagine all the memories saved in that amount of time. One had a bad cpu and motherboard that had overheated. They saved the info on that one and moved it to the older computer which needed a new hard drive but was otherwise still very usable. Both are Acer Predators and at the time I bought them were top of the line. The repaired computer is so fast now. I'm so glad to have it back with all of my old data intact. Relieved. Geeks did all of this in one day! Any of my future repairs will go straight to them. They have a vast amount of knowledge and do so much more than simple but critical repairs. I also took them a new laptop that I wanted set up. It's a dream to use with no bloatware. This was same day service. These folks are very honest, keep you informed as the work is being done and there is no sticker shock at the end. Geeks rule!!

This business has not paid a past due invoice to a Veteran-Owned Small Business. I do not like the…read moreidea of leaving a negative review, but it is unfortunate that after more that 2 years this company will still not pay it's bills.

Worst customer service EVER, They took money out of my account the day I called and the same day I…read moretold them not to. I've been waiting two weeks to get my refund back and still no money. I have called five times and still no resolution they just all lie to you

Do NOT WASTE YOUR TIME EVEN CONSULTING WITH THIS COMPANY! The systems they advertise aren't even…read moreavailable. Their sales people lie to you on the phone promising you things that are not real and then the tech gets to your house to install and tries to up sell you on a monthly charge that is twice the advertised rate! Then you will wait forever to get your installation fee back. These people are a bunch of cheats, con-artists, and charlatans. The tech Adam even tried scare tactics like he had been broken into twice. I told him and if you work for ADT and you have had two break ins I definitely don't want your system. Go on Amazon and get security cameras that record in the cloud, much cheaper and run these con artists out of business. UPDATE- now after over 9 days and SEVERAL CALLS ADT LIED SEVERAL times and DID NOT REFUND MY MONEY TO MY BANK AS THEY STATED THEY WOULD. So basically ADT STOLE MY MONEY, DID NOT PROVIDE A SERVICE, LIED ABOUT THE SERVICE, AND REFUSE THE GIVE MY MONEY BACK! Wow, you don't have to worry about thieves breaking into your house let ADT in they will rob you blind!!