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    ADT Security Services

    1.2 (6 reviews)
    Open Open 24 hours

    Services - ADT Security Services

    Security monitoring services

    Home system automation

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    Affinity Integrated Solutions - ADT DEALER

    Affinity Integrated Solutions

    (8 reviews)

    These people are scammers! They come but sell you Alarm.com equipment then a few months later sell…read moreall of your servicing to ADT. they promise after 2 years free upgrades but when you call to get them none of their number work. That very expensive equipment you bought is useless!

    All I can say from reading these reviews is, whoever gave them 5 stars are either employees or…read morefamilies of employees. After having ADT for 3 years, and satisfying our commitment with them, and paying for the equipment that ADT installed, in our monthly rate, we called the same saleswoman. She arrived and told us that she doesnt endorse ADT anymore and she now works for a better company, and we'd benefit switching over to them and their system named Affinity Integrated Solutions. We were told that it works the same as ADT did and we'd pay for our upgrades with our monthly subscription and it would be just a couple of dollars more than ADT a month. With the new system all our doors would still be armed, as well as a new video doorbell. She added a new camera for our driveway and back patio, as well as all of our windows. AGAIN, we were told that a 3 year monitoring commitment was needed to pay for these upgrades. Sounds great??? 2 months after the installation a charge was on our checking account from a finance company. Upon some searching here and there we found out that NOTHING she had told us was the truth. TRUTH is, we now have a 10 year, yes 10 year, 120-month loan, at 11.99%, PLUS a monitoring charge of $36.99 a month for 39 months. NEVER was the word FINANCE, or INTEREST RATE ever mentioned or even thought of!!!! We trusted this woman and considered her a friend. Running a search of my e mails I found an e mail from the finance company in my spam file that was sent to me 5 days after we authorized our ADT "FRIEND" to upgrade our home. We would have had been able to cancel all of this within-in 3 days, but didn't know until I read this e mail 2 weeks later. Never were we given a copy of our monitoring agreement which we were told we would receive via text and e mail with in 24 hours, which we never did. we called and spoke to the woman who betrayed us and sold us this and she in turn had her boss contact us. He tried to make things right by paying us $520, and 6 months free monitoring services. BUT we're still stuck with a 10 year note at 11.99% We are senior citizens on a fixed social security income, I'm 70 years old and will have this bill until the age of 80. I use to look forward to my twilight years but now afraid of my future and that of my senior wife. This has and will put a strain on us for the next 10 years plus. PLEASE beware of this company trying to win you over and giving you the world!!!!! It's despicable what this company does and how they run their business. BEWARE!!!!!!!!! ALWAYS have them print out what you are signing, do not do a docu-sign and just click where they tell you to click! You just may end up like us If you get contacted by Naomi Simmons of AIS shut the door, hang up the phone,or turn off your hearing aids!!!!!!! BUYER BEWARE

    ADT Security Services - securitysystems - Updated June 2026

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