I was supposed to pick up a vehicle for use while my car was in the shop. Not once was I told until…read moreI wanted to pick up the vehicle that they don't accept Chime debit cards. As this is the only bank I use, you can imagine my consternation. The only option they could give me was to go open another checking account elsewhere and come back with a card. Most unhelpful counter clerks. I would give 0 stars if possible.

We were part of an airline cancellation. So unexpectedly needed a rental car. Enterprise didn't…read moreprice gauge like the other car rental companies did. It was so appreciated!! This wasn't the bridge st location. It was in Florida.

I had to get a rental on December 3 because of a car accident. I dealt with Trenton Howard the…read moreAssistant Manager. He was very courteous and knowledgeable. He explained to me how the car functioned. He also showed me how to open gas tank and trunk. I had to return on December 28th because the car I had was decommissioned by Corporate. Again, I dealt with Trenton. He is such a pleasure to see. I highly recommend this Enterprise location. I would give more than 5 stars if possible.

We have used this Enterprise 3 times in the last 2 years when repairs were needed on our car. Trent…read moreand Mackenzie have both been ABSOLUTELY wonderful!! We have needed a specific make of car for our warranty and they have been very accommodating. They are very friendly, efficient and caring! The cars have been clean and ready when we have arrived! We feel like they have gone above and beyond to help us as we have had to navigate such warranty issues with our Ford Escape 2020. If you need to rent a car - this is the place you should try!

Such a friendly staff! We were quickly given a great car and told that we could even return it to…read more the airport without an additional fee. Looking forward to our next rental!

Excellent Customer Service and Smooth Pick-up/Drop-off process…read more I would definitely recommend utilizing Hertz for your rental car needs.

They are real nice they're trying to get a vehicle you need a reasonable price I recommend hertz…read morecar rental in Parkersburg West Virginia on Saint Mary Street suite in Marys Avenue they were standing

If you go to their office they say lot of good slogans which you cannot find it anywhere…read moreI am a Presidents Circle member Gold # 30108878 CDP # 1963804 - Sai Super Software Solutions Inc- I am the President of corporation. I have been always renting with Hertz- i am recently touched by these people. These are like Hertz System License-they are not even aware that i am a President circle or Gold # 30108878. Yesterday when I went to return the rental car and My Truck toyota tacoma did not have enough scrappers or the right now - Right now i went and got from Wal-mart. I am talking about yesterday. Brittany went out of the way to help out find the right ones help out and suggest how to live in Piqua, Ohio and Sidney, ohio really touched by all her gestures. I dont think anyone in the cold will go out of the way to do all this so late while the time of closing. Above all, she said you can park there so that you dont have to walk in the cold, you can drive the truck to get the bill-very humanly and considerate. This kind of gestures should not go unnoticed ever. They should be kept on the top of the best customer service. highly exemplary - she is always enthusiastic..she will be asking what can i do when you call her even though her manager Marissa is a great asset. She makes four reservations for me without any hassle-very kind, considerate. I cannot say more words for both of them. Please ensure for this rental L97859893- to send to the highest level district vice president or so, Thanks again Sri

I would give this zero stars if I could. No communication, no follow-up, zero customer service, and…read morerandom billing for an insurance rental agreement. I was told one thing by the insurance company and the repair show, and Enterprise did the exact opposite. Despite my reaching out (after being threatened with legal action??????), my inquiries went somewhere into the ether. I sent more than 10 emails in hopes of better communication and received zero response. I would absolutely NOT recommend this Enterprise location and after this experience, Enterprise in general.

Smooth as silk. Everything exactly what it should be. Friendly and knowledgeable staff, vehicle was…read moreclean and in great shape. No worries at all.