I live up in the mountains and have a bathroom addition being constructed. I was utilizing a…read morecontractor for the work. Though a decent man, I soon realized we were being overcharged on many aspects of the projects. Many of the subs were charging us additional fees for travel because of our location. A neighbor with a similar issue was referred to Excel Plumping. We also contacted Jeff and were amazed that his bid was less than half what the contractors sub bid us. Jeff came and did the work in-between jobs and on his own time. I grew up working with my father who is a contractor specializing in plumbing and I can tell you Jeff dis an outstanding job. No extra fees for travel, nothing. I will be using him for future projects for sure. He is a good honest man and would be happy to refer him to anyone

Great working with these guys! Always honest, and efficient. Definitely gets the job done.read more

So.... On Friday before an arctic cold snap of -15 degrees coming the next Monday, which was also a…read moreholiday, the gas valve on my boiler went out. I called around to try and find one locally. No luck for my valve for LP (Propane), and no valves with conversion kits available. I was able to order one, I bought it, and paid $175 to next day ship it for Saturday. It came and I had it installed, but it wouldn't light all the burners! Two or three of seven might light, until perhaps a minute later, and then if you blew on then, they would all light, but the boiler would shut down if you didn't. No matter how many times we tried, they would never all light, and instead one or two would light, and the rest would just blow gas into the boiler room! Talk about risk of explosion! So there I was with -15 degree temps coming in 24-36 hours and Monday was a holiday. My first guy told me that there didn't seem to be enough pressure of gas coming into the house and to call the propane company because he thought they had a bad regulator on the tank. I called the propane company and they informed me that all the pressure and lines needed to be checked before they would send anyone out, and they recommended I call Premier Air heating and cooling. At this point I was desperate, so I called! I spoke to someone immediately when I called who put me in touch with the Helena rep, Lex. Lex agreed to meet me at my home in 2 hours and he was there right on time. The first thing Lex did was to check EVERYTHING, clean EVERYTHING, and otherwise ensure that all components were working, one by one, before eventually he was able to conclusively determine that my brand new gas valve, was bad! It wouldn't let much gas into the burners at first, and took almost a minute to build up gas pressure to the normal 8-9lbs. He also determined that there was no problem with the pressure coming into the house from the tank outside. It was the bad valve which wasn't letting enough through for way too long for the burners to light normally. So essentially what was happening was that the brand new bad valve I had just installed would have only been good for causing a gas explosion. Thank GOD I was able to get such a talented professional out to help me on SUCH SHORT NOTICE before a holiday weekend and an arctic air blast. AND..... he just happened to have a universal valve with an LP conversion kit that, after installation, worked perfectly and got our home back online with heat and hot water again! Sure, it was a very expensive valve, and pricey service, but Lex earned every penny, and I was so grateful to have this serious problem fixed in the NICK of time before the arctic freeze! Thanks Lex and Premier Air Heating and Cooling. I WILL be calling you guys again if I need you, and recommending your services!

Scam artists. They break things, then claim that they cannot be fixed and give you a "discount" on…read moresomething new. They also grossly overcharge people who don't get multiple bids.

Dale's sons were outstanding as always. We've been using them, and Dale for years. ...hate it…read morewhen we are forced to try yet another plumber. Competent, timely, helpful

I can't recommend Bullet Plumbing enough! I was without hot water and expecting a costly repair,…read morebut they quickly came over and diagnosed the issue, fixed it on the spot, and didn't even charge me. Their technician was professional, honest, and incredibly kind, taking the time to explain what was wrong and making sure everything was working before leaving. It's rare to find a company that values customer service and integrity the way they do. They've definitely earned my trust, and they'll be my first call for any plumbing needs in the future. Thank you, Bullet Plumbing!

My Guy Plumber…read more Living in Bozeman now for 25 years, I've had the opportunity to use several plumbing contractors, from time to time. I can say, without a doubt, the experience I had with Kevin and his team, at My Guy Plumbing , was about the best anyone can expect. I did call the usual guys first, but several didn't bother to return my call or just through out the "Bozeman I don't want to do it price" Kevin got a price to me the next day and even though it wasn't an emergency, by the end of the week, water heater was in and complete. All by interactions with Kevin were positive and my tenant, on the property, had nothing but good things as well. Thanks Kevin, My Guy Plumber is in my contact list for future work.

Kevin is great! We trust him with our house and recommend My Guy Plumbing to our friends and…read moreneighbors

Sold me a bad ($600) part for my boiler. I called a week later to complain that it wasn't working…read more They lied, said it was working & charged me to replace a perfectly good pump. Both jobs cost me thousands. And the original part still doesn't work. I barely survived this past winter with no heat & I'm still fighting to get it to work. I refuse to call these scammers back & as a disabled person on fixed income I can't afford to get it fixed anywhere else. I have had no heat & no hot water for a year and a half now, with no hope in sight. I'd also like to add that the work was sloppy as it gets. They left trash all over my basement. Things like the metal plugs that need popped out & washers they just didn't use & even a loose nut that goes to who knows what. SCAMMERS.

Used my home warranty and they came out and fixed my water heater. I had a few other issues and he…read morewent above and beyond. I'll definitely use them again.

Had two great interactions with them on small projects, so I decided to use them for a big project…read more Communication was terrible. Work was terrible. Got half finished and disappeared. I went up the ladder at the company to try and get help. I received an apologetic and hopeful conversation and was "put on the schedule" for 4 months out. I called them 4x after 3 months to make sure I was still on the schedule. None of my calls were returned. I then emailed and got the reply that I actually wasn't on the schedule and wouldn't be on it until "spring." In Montana, that could be f-ing July. I cannot move back into my home until this project is done and Ranger wasted 4 months of my life and patience when I could have called other companies.

I've used them before and was happy. The technician they sent this time didn't seem to know what he…read morewas talking about. I only needed a simple outdoor frost-proof outlet that only required unscrewing and replacing. A job I've done before, but I just didn't want to mess with it myself this time. He refused to attempt to unscrew it. He wanted to cut a hole in our bedroom ceiling and closet ceiling, told me I would have to get a drywall person to fix the hole, and said the job would be well over $1,000. I told him no way and he charged $300 for the trip. He also told me the new faucet would cost me $150. The same faucet at Lowes is $39. I fixed it myself in 20 minutes with the exact same $39 faucet. I thought this was a reputable company. They are sending idiots out to do the job and asking the customer to pay for their incompetence. Never again. This company is just looking for ways to rip you off.