We dined in here (Peri peri Eastwood Mall) last Jan 10 with my cousins and my cousin's friends. We really chose Peri-Peri because we know it's delicious and it's our money's worth. But then, it was the other way around.
First of all, when we were seated, they don't hand us any menus and no one dared assist us. We understand that it's dinner time (around 8pm-ish) but I think we deserve better. Second, our appetizers came but the sauce of the Nachos is i think not enough for the whole serving. (I have a photo but we already ate the one with the cheese sauce in it.) Next, our orders were served already and we don't have any plates or utensils to use. The plates weren't wiped, you can notice that it's still fresh from the dishwashing area and the glasses too.
Based on the conclusion, i think they were undermanned knowing it's a Friday. But then, with efficient floor control by the management, I think they can perform better. This is my 2nd experience with Peri peri and so far, I haven't had any good experience at all. The food is good though, but service wise nah-uh. I just hope they'll do something about this. read more