Very good experience so far. Dr Ress has been very knowledgeable and comforting in his approach. He…read morewasn't rushing through our appointment which I appreciated a lot. I have been very satisfied with my visit.

Heather is fantastic! She made the beginning of breastfeeding feel so much easier. She is always…read moreavailable for questions and is very responsive. Would highly recommend working with her!

My experience with Heather has been wonderful. She really gave me the confidence I needed to keep…read morebreastfeeding. It was really hard in the beginning but with her help and encouragement, I've really learned to love breastfeeding my baby. She is also accessible. It was really easy to set up an appointment with her. And after the home visit, she has welcomed any/all questions from me and responds quickly with helpful tips and answers. Thanks Heather for all the support! Anyone looking for an LC, please contact Heather!

Dr. Chau is incredible! I am very anxious about dental work but she is extremely gentle and caring…read morewith me every time. I would 100% recommend her to friend or family member. I've seen multiple dentists in the area in the past 5 years and no one compares to Dr. Chau!

I highly recommend Dr Chau…read more I chose Dr. Chau on a recommendation of a friend. I switched from/stopped going to a previous dentist because it was too far away and used up too much of a day just for a routine appointment. Over the past year, I've had three major dental incidents, resolved amazingly effectively by Dr. Chau. The first two incidents involved lots of pain. In both cases, Dr Chau made time to see me quickly. Also in both cases, she resolved the problem quickly, permanently and relatively painlessly. The third incident mercifully did not involve pain. It involved restoring one of my front teeth -- it now looks better than new. Dr. Chau is a magician. She has invested significantly in technology for the benefit of patients. For instance, cleaning involves an ultrasound system that is more effective and more pleasant than the old scritch, scritch, scritch method. She also uses digital x-rays that expose the patient to much less radiation and produce images immediately, saving the patient time waiting in the chair while film is developed. The tooth restoration involved curing the bonding material with ultraviolet light. Near the ceiling, Dr. Chau has installed flat-screen monitors that she sometimes uses to show images to discuss issues and treatment options with patients. I've found that being involved in this process in this way has built my trust and confidence in Dr. Chau. When the monitors are not showing x-rays of teeth, etc., they display gently cycling images of orchids to create a calm and relaxing mood. Dr. Chau also employs some low tech, yet thoughtful, measures, such as large dark glasses so you don't end up staring into bright lights. Dr. Chau's staff is invariably friendly and very professional. They often go beyond their normal duties. For instance, at the last cleaning, the hygienist discussed my brushing technique, and suggested a brushing technique that would be more effective. I look forward to being Dr. Chau's patient for years to come. If you are looking for a dentist, please check her out.

I had ulnar nerve compression syndrome (cubital tunnel). Dr. Earp performed a ulnar nerve…read moretranslocation to move my nerve from the cubital tunnel to behind some upper arm muscle. Dr. Earp herself was bright and cheery and was very pleasant to see. She examined me throughly, answered my questions patiently, and explained the issue clearly. I felt very comfortable with her recommendation to get surgery. The surgery went smoothly, everything was explained upfront. The surgical staff and staff in the surgical area were terrific. Recovery is going well, my follow-up went well, though I saw another doctor. However, the hand surgery practice at the Harvard Vanguard could use some improvement. In general the desk clerks were impatient and generally unpleasant (the nurses were fine). I wanted a long time for all of my appointments (over 40 min in waiting room, plus another 20-30 in the exam room). The desk clerks could not tell me why my appt. was delayed and seemed unhappy that I even asked. They have a sign up that says something like "If you are waiting 15 min or longer, an explanation will be given". Nothing was given. All-in-all, because of Dr. Earp, the whole ordeal was positive.