I was told to bring my Truck in at 8am and ended waiting for hours to be seen. Once they finally…read moreseen me, then they said I will have to bring it back. I won't be coming back. They are way too busy.

They gave me a great deal on good tires and I will be going back. I didn't have a lot of money but…read morehe gave me good options and didn't push me into something I could not afford.

He kept my vehicle at his shop for FOUR months, didn't bother to put it on rack at all, always sat…read morein the same spot every time I stopped by to check on the progress. He always had some excuse, saying he needed more money for a different part, which resulted in me paying over $700 for NOTHING. He kept saying it was the fuel pump, bought THREE different fuel pumps, each one he said was "bad" and needed a new one. He messed my heater up, said he "fixed" it but there was nothing wrong with it in the first place. Also, the back of my vehicle was FULL of garbage that was not mine! I had to clean my vehicle once I got it home, and then had to sell it because he still had not fixed any of the problems. PLEASE, FOR YOUR SAKE, PASS THIS "MECHANIC" UP!!!!!

I purchased an Altima today from this dealership and thought I had a great experience, but only to…read morefind out once I got home and looked closer over the paperwork...that they lied right to my face. It ended up being a very disappointing experience for two reasons. One, the price quoted to me prior to arriving, once I arrived in person, and listed online was lower than what I was ultimately charged. Without any prior notice, they added an extra $500 to the agreed-upon price on the Altima. This lack of transparency and honesty is unacceptable and is simply a mistake or bad business practices. Two, the car had over 1,000 more miles than advertised online and shown on the initial quote I was sent. I'm not worried about the $500 or the extra miles as much as the principle behind it. I strongly feel this review is warranted. l would not recommend this dealership to anyone looking for a trustworthy car-buying experience. I guess all I'm trying to say is don't be a dummy like me and believe everything you're told & always thoroughly read your contract before signing one in the finance office at this dealership.

I'm not the type of person to write a bad review or to take things far, but I recently purchased a…read morevehicle from here that has had nothing but issues since the day I got it, I drove 10 hours for this vehicle and was told it was in great shape and nothing was wrong with it, despite being worried about the Carfax, that was terrible and not shown on their website, I was assured the car was gonna be fine not only cosmetically but mechanically. I trusted them and made my way to get this vehicle. When I got there I test drove it and the car looked and smelled like it was not cleaned on the inside, which I figured they just didn't have the time to do it or not enough staff due to the flooding they were dealing with, so I didn't let it bother me too much, but the I also found that the car had some sort of knocking noise in the front while driving and a broken trim piece inside the car, in which their delivery driver agreed he also heard the knocking noise so I let them know this needs to be addressed before I signed any papers and they said the warranty I purchased from them should cover it, if not they would take care of it. I get the car back home and the oil light then turns on (and has been on 4 times in the two weeks I've had it), I also noticed the side view mirror is barely attached to the car, and the vehicles suspension starts to sag to the ground only on one side every time I park it over night , along with the car jerking while I drive it, and course with the knocking noise I noticed when I test drove it getting progressively worse. I brought the car to my local Audi dealership and come to find out it's burning oil, and there's something wrong with the air suspension, and the warranty company will not cover these issues with the car and the Tim Short Chrysler said they're not putting any money into the car because they lost money on it, therefore they won't fix it. They did send me a check for $500.00 dollars to cover the broken trim pieces but this check wouldn't cover half of what it would've been to fix them. So Tim Short Chrysler leaves me with two options, either trade the car with them (they have no inventory comparable to the car I bought) or trade it with someone else, in which I not only would lose a ton of money doing so, but that would be giving their problem to someone else! I feel that they should take this vehicle back, give me my money back, and send it to auction where it should of went to begin with! So here I am stuck with a vehicle that I don't even feel comfortable driving, and I have to play the waiting game and hope they maybe get a vehicle in that is decent to trade in too. The buying process was great, and my salesperson has been nothing but kind through this whole situation, but the dealer is not, and will not do anything to help me, and will not take the car back because they don't want to deal with it! Now my only option is to contact the Better Business Bureau and the Kentucky State Attorney General to make complaints. I hate taking it this far but this is not fair to the consumer! Be careful buying vehicles from here as all they do is change the oil and throw them on the lot to make a sale, not knowing how they are mechanically.

I wouldn't even give them 1 star. We called and worked with someone 5 days in advanced to make sure…read morethe new vehicle was available, ready and clean. We drove 3 hours one way and within 30 seconds of looking at the recently cleaned and "ready" for us NEW vehicle, not used, but "new", the entire interior of the vehicle smelled like cigarette smoke. That's not a "new" vehicle. We opted to test drive a used vehicle they had on their lot of the same model but 1 year older and used. It still even had the new vehicle smell and looked decent other than the front tires were beyond bald. The price they gave us was MORE than the "new" vehicle they offered. They were unwilling to budge. We simply asked them to match the price and offer a 100,000 5 year power train and bumper to bumper warranty with new tires. The "new" vehicle came with a lifetime power train warranty so it wasn't like we were asking for the world. We left. So, an entire work day plus 6+ hours of driving for a "new" vehicle for nothing. I can see why now they have so many vehicles left on their lot and no patrons there to purchase.

I was looking for a used vehicle using autotrader.com and found close to what I was looking for at…read morethis dealer. First, I do not trust auto dealers. Second, I was extremely wary of buying a used vehicle, but with the economy what it is, that's all that my budget could handle. I called the dealer and asked if the vehicle was still there. The woman I spoke to said it was and asked if I'd like to set a time to come and see it. I told her I lived 2 hours away, and I don't want to drive all the way there and then be told it was sold. I've read about this happening to many different people about various car dealers. She said they don't do business that way and it will be there. After a long drive I was pleased to find that it was there. They had it cleaned and detailed for me. I met with a salesman named David. He was very polite and didn't seem pushy at all. He was able to answer most all my questions about the vehicle. Considering that I'm not a mechanic, I inspected the car as best possible and took it for a test drive. The experience was good. I didn't feel pushed to buy it. They didn't come down as far as I'd hoped on price, but I did get it for below the Kelly Blue Book Fair Market Range. I would deal with them again.

Very friendly, thorough, and knowledgeable. Took care of my brake issue quickly and the rate was…read morereasonable. Highly recommend.

I know nothing about cars. I have been here twice and they are very honest and friendly. - they…read more told me I didn't need brakes when another place told me I had to replace my Roters I will def be back