Love the people who run this place; their skill sets and sensitivities, their professionalism,…read morehumor, and facilities. I am in the best shape that I've ever been. Totally Great!

My teenage daughter and I both had amazing personal training sessions with Jesse. He clearly had…read moreadvanced expertise / knowledge, and gave us highly personalized experiences. Scheduling was also very easy and well facilitated. We couldn't recommend anyone more!

Disgusting. Rude people at the front desk, dirty, unhygienic, do not understand how they are still…read morein business.

Over the past seven years, as I've moved to different neighborhoods, I've been to five F45 studios…read morein Brooklyn and Manhattan, and this was by far my worst experience. It's too bad because the facility is excellent and the trainers are fine, but all other F45 gyms have passionate owners and support staff who genuinely want you to succeed. This one was all about taking your money. On top of that, they do a sloppy job, double-charging for weekly passes and fees. What finally turned me away for good was after dealing with Yuliya over email and the phone to try to correct a double billing mistake. She was abrasive, defensive, and rude (at best) even though she had obviously made a mistake. Horrible customer service. If you are trying to decide between F45 studios, look at any of the other three in Brooklyn. It's worth a short commute to avoid this one.

I've been coming to this location for years--long enough to see it change hands multiple times…read more From World Gym to W Fitness, and now Impact Sports Club, this latest iteration has been the best by far. I open the place with the early regulars, and it's clear a lot of thought went into the redesign. The facility is clean and well-maintained, with plenty of cardio machines, a solid mix of free weights and resistance machines, and open space to move. The layout on the main floor just makes sense. The downstairs locker area has been nicely updated--modern lockers, a sauna, and hydromassage chairs that add a spa-like touch. There's a dedicated studio space for group classes; my daughter loves the Barre classes, but heads-up: spots fill quickly, so plan ahead. This place has become a dependable part of my routine--convenient, professional, and a cut above what it used to be. If you're looking for a gym that gets better with time, Impact delivers.

My experience was overall mid. Impact management was amazing up until new management. I will say…read moreretraining definitely doesn't hurt to re establish! Gym etiquette is a real thing! Smiley face! The atmosphere is amazing ish. Almost like a second home! They keep the gym clean every single day throughout the day, friendly ish environment. However, I experienced serious life threatening issues, one of them being from a personal trainer at the time. DEFINITELY WAS UNCOMFORTABLE BUT WHATEVER ABOUT THE SITUATION FOR WEEKS. I'll attach the text chain below. The towels were never dry,available, they always had a strong chemical smell and always made me itch. You'd have to be there right when they open to get one lol. Members lockers are never locked to avoid inconvenience of getting glitched out your locker if you use the touch pad. Me and others were locked out a few times. We would come out the showers in towels and everything and hope someone would walk into locker rooms so we can tell them to tell front desk. The floors in the girls locker room were always wet. You'd have to walk in and around with extreme caution even if there was a wet floor sign, it's so hard to tell since the floors are super glossy. I've fallen before and even seen elderly women fall and hit the back of their heads or hear them fall from the sauna room. The sauna room is directly under the weight section. It's been impossible to close your eyes or relax when there's someone repping out deadlifts lol. The "high quality sticker label" shampoo and conditioner were something, I mean something's better than nothing? It would cause breakage and dry my hair out. Grateful anyways if I ever forgot my own even if I was paying the price I was. The toilets were always broken and there were only 2. On occasion I and others would walk into or out of the shower/sauna/steam rooms to grown men in our locker rooms. Never warned about it. We would change either out in the open or in the see through stall they were working next too. It's literally see through it's just blurry. They can still see ME LOL. NAKED! I'd always shower with water up to my feet since the drains were always clogged with the amount of hair caught. Impact management thought a mini power fan aimed at the showers/ steam room would solve the flooding problem. I've experienced a moment on my way to the gym with having pure fear for my life witnessing the french owner Johnathan running out of the gym attacking and chasing these members or people unrelated to the gym and seeing a group outside like if it was a high school fight. Diana was screaming no and was in complete fear and tears because of that. I was walking in the gym with shock and left immediately right after because who knows if I'm going to get stuck in the locker room or somewhere with no way out if they pew pew pew it up or something out of retaliation. I swear I spent the following days in fear of my life. Wondering if someone or something's going to go down again. The hydro massage chairs are amazing but your limit is only 10 minutes. You can come throughout the day if you have the time or that added to your membership. You would need to go upstairs to front desk to activate this session. There was an inconvenience where I was with someone and I waited in the empty hydro massage chair room while the person I was with went upstairs to activate 2 sessions. In the middle of that a random women who was a worker for impact just came and sat in the empty hydro massage chair and was putting in a code on the screen to activate the hydro massage chair. Like hello ? I had left since I was running on time and expressed to Diane to cancel both and was met with confusion because she told me and the person I was with that they were empty. Later discovered that the worker did not choose to go upstairs like everyone else and request the hydro chair to be activated. I thought to myself self if anyone can do that. If a worker from impact can just do that then why am I paying so much money for ?

One of the most important things I do for my health. At 75 I've rarely have to see doctors and…read moreusing the expert trainers at phoenix with their custom tailored programs they design for me -along with careful nutrition -has I am sure helped me avoid many potential medical issues I see a lot of people in my age group suffer from. One of the best investments in your health that you can make. Obviously highly recommend.

As a Level 5 google local guide, I have a lot of local business customers, and I do not like write…read morereviews to local business. This is my first review. We send kid to Phoenix Fitness for Personal Training as a therapy method for serious depression. Before one session is over, we paid over $600 for a new session, then the pandemic came and we never start the new session. We called and tried to get refund but the owners only agreed to give store credit. After get fully vaccine shot, I want use the credit for personal training, but the owner said the credit is gone because we did not came back in six month. Finally I get $200 cash back as refund, what a clever and tough business person.

I want to start out by saying I started out four months ago at Hurricane Fitness and this is the…read morebest place ever! I really enjoy working out at this gym. All the trainers here are excellent, I have no complaints. I so far worked with Salina, Latoya and Sherrod and they have helped me so much; I have noticed a difference in my weight for the better and they continue to help me in my health and fitness journey. The gym is kept clean and the staff always demonstrates good sanitizing procedures. I also would like to thank the owner(s) of Hurricane Fitness for having such an excellent establishment !

I trained with Salina for several months and really appreciated her professionalism, knowledge, and…read moreincredibly careful and individualized attention to my form. In a few months I found that I was able to lift heavier weights with higher repetitions and without injury or strain. The training was affordable and the space is well maintained. Highly recommended!

Been a CFQ member for about a year now! I joined with a certain level of fitness already, but…read moreneeded additional motivation/guidance because I was getting stale with my regular workouts. CFQ and their types of xfit workouts are helping me discover more of the 'functional' areas of fitness, beyond just lifting heavy things, but pushing my body (and psyche!) in new ways. The coaches are great, and what keeps me going back. I kept my regular gym membership just to have that option when I'm not feeling like a class, but if one's budget allows, it's worth investing in a trial at least to test out the vibe!

The most rude place I ever been. Please never come here they will ignore you for over 10 minutesread more

I appreciate Skip's unique knowledge and understanding of anatomy/physiology, something you…read morecertainly do not experience with average trainers of this era. Also, he is fair in his pricing model and operates with integrity. I have trained off and on for 5-6 years at this point and each time I return, there is no judgment. Say it with me: working out is a lifestyle and NOT a fad. Note that the program works when you do, just like anything else in this thing called life. One key to remember is that your diet is 85%. Again, diet is 85% of this and you will never outperform a bad one. Every personal trainer isn't for every single trainee and that is okay. If you want an Equinox experience, you must pay that cost! Chatter aside, you cannot discount the brilliant personal training and nutrition program that Skip has built which focuses on a few core things: water intake, macronutrients, plus an abbreviated training schedule. Just do it.

Terrible attitude. I usually don't leave bad reviews for black owned business because I understand…read morethere are growing pains, but after coming here and reading other reviews, I see I'm not alone in this experience. Sharing mine so you can make an informed decision. I DM'd for more info on the program because I'm not gonna spend hundreds for something that's not sustainable for me. Skip was rude, dismissive, and refused to provide info about what kind of nutrition and exercise is part of his program. That's basic customer service. Go to any website and you get at least a FAQ overview. I provided 1 screenshot for context on the way he speaks to people, but there are many more examples. Also check out the not recommended reviews. There are Black health/fitness coaches out there that value and respect their potential clients. Skip is unfortunately not one of them. Do not recommend.

Great trainers- they truly care about form and corrective exercises to help you achieve your goals…read more Facilities are clean, which was a must even pre-Covid and everyone is friendly. Unfortunately, only giving 4 stars due to the price as I find it hard to be a regular unless you are pretty well off. Wish there was a monthly membership option to be able to train here more often.

A little late on this, but wanted to add my two cents and thank the staff and my trainer, Anthony…read moreTarantino. My experience at the gym was totally professional- I came in with some objectives- trying to get back in shape, improve my performance, and make sure that this was scheduled, so I don't allow myself to slack. I had all of my objectives here met in a respectful and non-too overbearing environment. I hope to come back and work with them this winter. Anthony was exceptional- flexible in scheduling, but also very knowledgeable- pushed me just hard enough without destroying me...