We sent our little Millie girl to Happy Paws for a grooming. The appointment was easy to book and…read morevery affordable. We give them 4 paws up!

Very friendly staff. Prompt to respond to messages and very reasonably priced. Our Irish terrier…read morestayed two nights, it was her first time being boarded, and she was well taken care of. Thank you for taking such great care of Ms. Rosie!

We love keeping our little baby there with Tom. Always awesome care and bittersweet when these two…read morepart. Highly Recommend! Check out their Facebook page. Thank you again!!!

From the owner: Best Pet boarding in Poali, INread more

I'm extremely disappointed with my dog's grooming experience. A simple nail trim request turned…read moreinto a disaster. My dog was handled roughly, resulting in expressed anal glands and poorly clipped nails. To add insult to injury, I was still charged for the service. Other times I requested to have his nails trimmed, I would have to ask repeatedly before it got done. I'm extremely disappointed with the service I received from the kennel in April. I boarded my dog for five days and specifically requested a flea and tick bath, ice cream, photographs, and a massage. However, when I picked him up, I was told that the photos were sent to my landline number the day of pickup. To add insult to injury, I found a huge tick on my dog's shoulder that evening, which makes me question whether he even received the flea and tick bath. The kennel offered me a refund for the photos, but I never received it or even the photos. When I called to check on him, someone other than the front desk person answered after the 9th attempt and told me that my dog was 'NOW okay', which really upset me because I had been worried about him. I asked them to explain, and they suggested that I talk to somebody else. So, they got that person, and they essentially gaslighted me into thinking that my dog was fine. However, when I called back, I was told that the groomer had answered the phone and didn't know my dog or what was going on with him. I'm not sure what to believe - was the groomer telling the truth, or was she just saying that to cover for everyone else? I should've listened to my dog when he got on the counter and asked me to hold him. I didn't regretfully. My dog's "4th of July dog party" experience was a real bite - literally! Despite promises of photos and fun, my dog was absent from the pics, and I later discovered puncture wounds and welts on his neck and back. What's concerning is that the staff never disclosed the cause of these injuries, whether it was a fight or just a play bite from another dog. Furthermore, there was no mention of this on the daily report card they provide when I pick up my dog. When I asked for photos of my dog, they never posted any and deleted my comment. They claimed my dog ran away from the camera while simultaneously posting dogs running. This lack of transparency has me worried about the care my dog is receiving. After pickup from daycare, he often has a hoarse bark and needs to urinate urgently. Even urinating by the front door as we exited. I've also noticed he's extremely thirsty, drinking up to 16 ounces of water in the parking lot before going home. They have photos of him foaming at the mouth in the play yard. Sometimes he barks nonstop on the ride home, only to need to poop as soon as we get home. Don't kennels usually take dogs out to pee and poop within 12 hour time frame? Little inconsistencies in care can add up fast whenever it comes to your pets needs. Posted on the front door is a sign stating they only offer holistic and safe items, but they've installed tires and recycled tire materials for the dogs to play and run on. Tires are not holistic or natural. Artificial turf can heat up to a scorching 180 degrees in the summer. I would suggest you do some research before you start using this facility. *5 star Google reviews from current employees like the one left by Saryn_1 is a conflict of interest.

The people are amazing and the place is very clean and organized! I would recommend this place to…read moreanyone who needs daycare or boarding for their dog! I even saw they offer cat services for boarding! This place is the best!!

My family and I have been customers of Penny for years; she has groomed many of our dogs, and we…read moreare always impressed. She and her assistant always do an outstanding job! Our dogs are always groomed well and smell great when we pick them up from Penny's Pet Palace! I currently own a Yorkshire Terrier, and when Penny cuts her hair, trims her nails, and bathes her it only costs me $35 (before the tip, of course). I feel this is very reasonable, especially considering how conveniently located and flexible Penny is. There have been multiple times when I have called and Penny was able to get my pup in within the same week. Another thing I love is how I can drop off around 7am and do not have to worry about leaving work to pick my dog up in the middle of the day; Penny is always willing to hold onto her until I get off work around 3:30pm. This goes to show how flexible this place is and how much their customers, both human and animal, are valued! As a whole, I highly recommend Penny's Pet Palace when searching for a pet groomer! (...or a boarder because she offers that, too!!)

Very friendly and reliable! My pup was having some trouble with a nail and it took around 10…read moreminutes to get the nail fixed and to have us on our way! I would definitely recommend!

Just completed another wonderful vacation where I didn't worry about my cats thanks to PAWSome…read more Courtney is so wonderful. I get daily updates and PHOTOS so I know the felines are doing well while we travel. All of my directions are followed and I return home to a clean house and happy, healthy pets. Courtney is kind, professional and courteous and she maintains great contact. It's so wonderful to travel to see family and not fret over the pets. I can't recommend PAWSome enough.

Really couldn't have asked for anything more than Finn delivered. She stopped over 3 times during…read morethe day, gave the animals food, water and medicine, then took them for a walk. At the end of this, there was an excellent writeup and pictures of the activities. Cannot recommend Finn / PAWSome high enough. Would use again without reservation. Thank you!

Super happy with our visit here! We were visiting family with our dog and wanted to stop at Holiday…read moreWorld but didn't know what to do with her while we were in the park and really didn't want to drive the other direction back to our family after the park. Enter Santa Paws to make our day SO much easier. All in all it's your typical dog daycare experience, drop off at the beginning of the day and pick up at the end. One thing to keep in mind here is that daycare is also by appointment so make sure to call ahead to book the time, it's not just a "drop off whenever" situation. Not a problem though, they were super flexible with us and made the whole process as easy as possible. Santa Paws is tucked away from the highway so you do have to go about a mile and a half off the beaten path, but that just means more room to run. When you pull in, keep heading toward a larger building right behind the house and you'll see signs pointing you toward the entrance. We'll definitely bring our pup back if we ever find ourselves in this situation again - couldn't be happier with the experience and although our pup can't speak for herself, judging by how tired she was at the end of the day I'm pretty sure she had a good time too.

Love this place for our dogs! The owner is great, easy to work with and my animals have always been…read morecomfortable and well cared for. Thank you Josh!

Our pup loves coming here! He will run right to Vonnie's arms. We travel from Columbus and it's…read more100% worth it.

We had our first training session today and was very impressed…read more Very friendly staff and totally helpful with our adopted girl.

This place is amazing my dog has been going here for day care all week and today I got pictures!…read morehe's definitely living his best life!!!