The owner of this facility is the most unprofessional and rudest person I have ever dealt with and…read morethis is why: First off I live in NJ and my mother recommended this kennel to me who had heard about it from a coworker. I figured since I was going to be out of state for vacation and would be going back to PA on the way home, it made sense to bring my 4 lb Maltese mix here. My Mom spoke to the owner and told her that my dog is a "barker" which is absolutely true but as an animal caretaker, I expected the woman to be experienced with handling a variety of issues especially when they are away from their home! The day I brought my dog I came prepared with her medical records, food for the week, her leash and harness and a toy for her to play with. The woman seemed pleasant enough but uneasy with the fact that I was coming from NJ to board my dog. Her kennel was almost at full capacity with about 10 dog kennels so I was comfortable leaving mine there. She made copies of all her medical records and took the things I brought for my dog saying she didn't need her leash. We left and the next day we went on vacation. At 9 am the next day I woke up and noticed that I received a missed call and voice mail from the kennel. It was the owner yelling in a very impatient and rude tone "She cannot stay here, she has to go!". Apparently my dog was not happy there and she had trouble bringing her back inside the dog kennel when she was in the run. The owner also called all of my emergency contacts (one of which is my mother-in-law) immediately after me and caused a massive panic. When I called her back I asked what happened and I got the same rude yelling and I could barely get a word in because she kept circling back to why my dog couldn't be there. At one point she even said "You're not listening to me"--I have never felt so patronized in my entire life by a so-called professional dog boarder. The woman even started yelling at my mother-in-law because she asked if there was any way that my dog could stay--it had only been one night and the owner didn't give my dog a chance to settle in. Once my mother-in-law went to get my dog the woman acted as if nothing happened and then told her "You're a mean woman," which was completely baffling to her. If you are truly capable of running a dog kennel, how about learning how to properly handle and care for a 4 lb. dog???

I have been boarding my 2 dogs at High Wycombe since they were puppies. They are now 10 and 11 and…read moreI would not think of taking them anywhere else. The owners of this kennel have taken the best care of my dogs. They are wonderful, helpful people and my dogs love them.

Never again!! Inconsistent pricing and unnecessary shaving. When I contacted her about my…read moredisappointment, she didn't even have the decency to respond. Not good business.

Excellent grooming service! The owner is really knowledgeable about breeds and cuts. I have a…read moregolden, and she is aware if keeping the feathers and or asking what I want specifically. I just brought my Ruby in be she had some large matted knots and she took them out and Ruby looks wonderful! Ruby smells so nice too!

Sharon is a great groomer and has a sweet demeanor. My dog goes in happy and leaves even happier…read more Thanks Sharon.

The owner is very personable and responds quickly to phone calls/texts. My dog always looks great…read moreafter his grooming, and his coat is always very soft.

I love Lisa and her staff. When my Samwell passed away, she shed tears. I have no doubt this team…read morecares about our pets, and I recommend them to everyone I know!

This grooming place is awesome!!! The man is so good with my cat..great guy excellent groomerread more

I would not recommend. They took 3 hours to groom my pom. I asked for a trim and to clean him up a…read morebit and when I picked him up, he was SHAVED! Completely unacceptable. His coat is ruined and will take a long time to grow in. I did not get a good vibe from this place from the start. They let other large dogs just roam around the shop with my small dog.

I went to this groomer solely because of the deal advertised on YELP. When I went in they said they…read morehad instructed YELP to remove the promotion, but they happily honored the discount advertised. This would have become my long term groomer if we did not relocate.

40% is them caring for your pet and 60% is them squeezing you for every penny they can…read more Charge for the tiniest things, even if it's not what you came in for. I bet if I sneezed and used a tissue from their tissue box they would've charged me $5.00 for it. Smfh.

This place is amazing. We were referred by our vet, who is now out, for our kidney cat. The office…read morewas amazing the doctor was too. We actually had an emergency with another one of our cars they had never seen. After calling our vet multiple times, with no response. We called their office at 9am, they had our cat in at 10:30. This place is great. We are in the process of getting all of our animals seen there.

I am so happy, my dog Cielo looks beautiful. As always Bri did an excellent job.. I strongly…read morerecommend Lavender Fields Pet Spa.

I have been looking for a dog groomer for my elderly dog. I…read morerecently relocated from Arizona and haven't been able to get a response from the few groomers I reached out to. I left a message which stated they would get back to me. Since I hadn't heard from them so I decided to call. The owner was very nice when I spoke to her. We set an appointment and I brought my dog in. I arrived a little early and was let in. Again - the greeting was very warm and friendly. They explained other add-ons. I agreed. The cost would be OVER $100.00. I have never paid that for any grooming in any state I have lived in but, I wanted to make this special for my dog. They mentioned that the grooming I wanted would take 4 hours. When I heard that I thought, "Okay, since it's going to take 4 hours - it's going to be great!" When I returned to pick up dog, he looked fine. He smelled great! But, as often is the case - haircuts need to settle. It was not what I had expected. It is pretty uneven in a many places. There was still some matting around his lips. His belly and privates weren't shaved as they should've been. The hair between his pads was mostly still there. I am a little bummed because I don't see where the $110.00 went. I am not sure if the young lady that groomed him had any professional training - but, that's on me for not asking. I'm guessing she started doing this and showed promise and so is continuing to pursue this as a career. She was truly lovely - but that's great customer service not actually hands-on grooming. My advice to you is simply list what you expect and take the time to check it before you leave. My advice to the owner is just be careful and double check what is done and make sure that there is a standard when it comes to the add-ons. I am leaving the 4-Stars because they truly were friendly and I hope they make the necessary adjustments. Would I recommend them? Of course because I felt safe leaving my dog in their hands, but, I am hoping they address the issues so they can thrive. I wish them success. Have a great day.