We have a very timid border collie. He is terrified to have his nails trimmed. Nathan does an…read moreamazing job and has a very calm demeanor. Jenny did an amazing job on our new dog's haircut. I told her I just wanted them to trim her hair and clean her up a bit. She was very informative and did a great job.

Used to be good. They have changed owners and it's terrible. Took my dog for appointment and after…read more6hrs they had not called for me to pick her up. Went to the store and they were just starting on her. Took my dog and left!

Excellent groomer, she loves and cares for our dogs in a wonderful manner. Our preferences are…read morefulfilled and since she is the owner and groomer, there are no miscommunications. We've had bad experiences at large shops, where there are too many cooks in the kitchen, and not everyone is on the same page. Her work is consistent and we have great trust in her abilities and her love for our dogs. She understands specific breeds, like our Bichon Frise, but is good with every sort of dog. We have two pretty girls, Dora, and Ivey, and our little boy, Tucker, that can't wait to get in the door on grooming day. Then they come out looking magnificent.

My mother has her Shih-Tzu groomed here and they usually do a pretty good job. This last trip they…read moredid was very good. They left the fur around her head and bit on her tail, so she still looked like a dog and not like a shaved rat, as she had previously when all of her hair was cut off to the skin. So either it was a different groomer or they are just improving. Although my mother is well into her 80's, they forgot to give her the senior citizen discount, because she failed to request it while paying. We learned all discounts must be asked for at the time of payment, or you don't get them. This place also sells pet foods, a few live animals, toys, and other pet products. They're a very small store, but worth going into if you're nearby.

WARNING!!! I want to share an experience I had at the groomer on Friday. Furry Friends Grooming…read moreShoppe in Shelbyville IN (Groomer Jill Firman-Bowman). This was Georgia's first time going to the groomer at 6 months old. She was going in for a potty cut, face and nail trim. My 6 year old son, Kruz was with me too. She put Georgia on a short leash and tied her to the floor and had me sit across from her to help hold her. She first did her nails and Georgia did great! Next, she turned on the clippers to do her face and Georgia wasn't having any part of it. She kept ducking and and would not hold still. After a while of this, she turned the clippers off and decided to try and give Georgia a treat. She turned the clippers back on and she still would not sit still. The groomer, Jill, then slapped Georgia across the face pretty hard and in my head I was thinking, "WTF did she just do to my dog". Kruz looked at me and said, "Mom, can I go sit in the car"? I said, no baby, it's ok. Just sit there. But in my head I was still thinking, why did she just do that and she kept clinching Georgia's face harder and harder. It made me super uncomfortable! I got down on the floor and tried holding her to help the situation. But she kept moving her head. What happened next still has me in shock. Jill grabbed Georgia's face with both hands and was squeezing so hard and on the top of her lungs, screeched (not yelled), "You need to stay still" and wouldn't let go of my dog. I immediately said get off my dog and had to physically take her hands off of her. It was like she had a black out moment and went crazy. I said get my dog off that rope and don't touch her again. Kruz is crying and I was shaking so bad. She had the nerve to say, "Your dog needs to learn". I said I hope you never ever touch another dog. If she is willing to do this in front of me, then who knows what she does when no one is watching. We were walking out and she says, "So I am going to cancel your appointment in December". I said, "You will NEVER touch my dog again. She is older and said she only does 5 or 6 dogs a day now. Sounds like it's time for her to retire. I have a call into the Animal Control people. Jill rents out space at the Pine Ridge Pet Resort. I called the owner of the resort, Heather. She was zero help and didn't seem to care and said there were no cameras. She said, she has been doing this for years and she is not going anywhere. I collect rent off of her, I don't train her. She said she randomly walks in on her grooming dogs and she has never seen her do this. ‍So, if you take your dogs to Furry Friends Grooming, be warned. On the way home, Kruz couldn't stop crying and said, "Mom, when she slapped her across the face I could here her teeth rattle". It broke my heart.

From the owner: Specializing in: - Pet Grooming…read more- Pet Services

Unfortunately Five Points Kennel, who we've used for years has now denied accommodations for one of…read moreour fur babies because he is requiring a halo harness due to having both eyes removed. I previously called to confirm that Toby could still come and participate in play school and was told yes, of course. Upon scheduling for an overnight, grooming and play school I'm told Toby is no longer welcome. Pitiful. We are incredibly hurt and saddened by this. Not to mention, I was told "Annie can still come but not Toby." Do better. Period.

The staff is excellent. I have been booking single day stays for my dog to get him use to the…read morefacility. Preparing him for a longer stay. He loves being out and having a larger space to move around.

Under One Woof is the only place I would trust to care for my GSD…read more I rescued a 1 1/2 year-old female German Shepherd that had little to no socialization with other dogs. They were instrumental in introducing Zerah and acclimating her with other dogs in a safe and non-confronting environment. Trust that your dog is always safe and in good hands...always supervised...never turned out with a multitude of dogs.

Aunt Janna does an amazing job grooming, but her compassion and kindness are off the chart. Our…read more19-year-old is so fragile, but she takes excellent care of him. Our 9-year old squeals as soon as she realizes where we are and can't wait to go inside. Janna clearly loves the dogs like they are her own. I can't recommend them highly enough.

We have taken our dogs there for awhile now. They are very nice and I feel like the dogs are well…read moretaken care of. We have not had any issues with this business. We only have one dog at this time but we will continue to take her there

We have taken our dogs to A & J for years and love them. They always remember us and that one of…read moreour dogs needs to be walked for "potty." Our dogs are happy and healthy when we pick them up, so I know they ahve been treated well.

We had a great experience today with Furry Land. Our Sheltie had a number of matts that we were…read morestruggling to get out. We found Furry Land. They arrived on time - right to our house. Our Groomer, Charles was polite, calm and handled our dog very well. When finished, Lulu looked and felt amazing. Her coat is excellent. The ears... I could not get in the ears and get them trimmed and brushed very well. Charles did. The ears, nails, coat, potty trim, ... all perfect! We'll definitely use them again!

So after leaving such an amazing review and using this company twice for my fur baby. I decided to…read moremake yet another appointment. I booked the time and the date finally came for me to get a text message while heading home 30 mins before my appointment that the technician handling my fur baby was running behind. I was told that I would be notified of my window time. When I got home I called the number given to call of you needed help. I called to be told that they were not sure of an exact time and then told me my appointment would be closer to 7pm. Then why make an appointment of that appointment time is not available. I asked for a manager they could not give me a manager. I was give. The run around and lied to. However it is that the company can notify you 30 mins out from your appointment time. But if I had cancel my appointment 30 minis out I would have possibly been charged. Do not waste you time or money with this company. They left me and my fur baby is a very unpleasant situation. They are unprofessional and no one ever contacted in regard to my situation after the told them to have a manager contact me.