Despite submitting a detailed application and following up with a handful of emails over the course…read moreof a month, I have not received a response whatsoever - I've been completely ghosted by Lorraine and her team. I'm extremely disappointed with my recent experience with Speaking of Dogs Rescue. The lack of communication is extremely frustrating and unprofessional, especially given the time and effort put into completing their ultra tedious application form. As someone who is genuinely eager to provide a loving home for a dog, it's so disheartening that I am not given the time for a simple email reply. There is no reason that an agency should not prioritize clear communication or even common courtesy and respect with prospective adopters; I'm just trying to do the right thing!

Stay far away. As many have written, Lorraine is quite short and rude on the phone. We got past…read morethat because there was a 7 month old poodle with a hole in her heart (Juniper) that we felt could be our new family member after losing our 15 yr old poodle in December. Sent in our application, met the dog at the foster family and we thought this was going well! References checked and all good. The 'house visit' was done by pictures and video. My 2M house was deemed not suitable because my backyard has a pool and I ONLY have an 8 foot by 40 foot side yard with artificial turf. Really???? Dogs need real grass in a backyard??? She's and 14 pound dog who would get daily walks and trips to a dog park. Also, now, after we meet her and fall in love they want her to be with another dog in the home....now they decide this after keeping me on the hook for a month??? How convenient. We were willing to foster to adoption, take her to Guelph as often as required for heart surgery etc........and I work from home to stay with her all day....but I'm not suitable..?? This experience has totally turned me off the rescue world. I understand rescues wanting to find a good home IE not an abusive household, but I'm not suitable because I only have a side yard? What about all those wonderful pet parents who live in apartments or condos?? I now see why there are so many dogs in foster or rescues....it's just too difficult and heartbreaking to go through this.... Thanks to Lorraine, we are going to be part of the 'problem' and find a breeder and buy a dog.

This is a relatively a new store. In the past year, I have been here several times. It's always a…read morepleasant visit. The store is big, clean, well lit. with lots to offer. Staff is friendly, and helpful. - Pet food and treats, options appear endless. - A large selection of toys. - We did our puppy training at this location. It was fun for our golden retriever puppy. He looked forward to it every week. - They offer services for pet grooming. - custom laser etch dog tags is available, user interface is easy for customer do it yourself.

Unfortunately I have to give the whole store a bad review as it's actually only the adoption center…read more(pet save) that bring it down. The old lady ( Monique) felt the need to push my 4 year old back by the face to stop her from seeing the cats. I'm still waiting on a call back from head office!

Clean store Very knowledgeable about products offered…read moreGrooming available on site as well as self serve dog bath

From the owner: At Pet Valu we understand that your pet is a part of the family, because we're pet parents too. At…read moreour stores you'll find a great selection of pet food, treats, toys and accessories, all at competitive prices. You'll find our stores in local communities across Canada and the north-eastern United States. Across all our stores, you'll find friendly Pet Experts trained in pet care and nutrition through the University of California Davis Extension School. We pride ourselves on being Pet Experts and we want to use our knowledge and experience to help you find the right nutrition and other solutions for your pets.