I needed an emergency grooming for my dog today and Sonya said she would look after the issue as…read moresoon as I could get there...don't find that often. We are going back tomorrow for a full groom. I was very pleased with what she did today...thank you Sonya

I have never had a better experience picking out a fish from Pet Value, the boy was very fast with…read morecatching the exact fish we wanted. Unlike the last time I went there, their was a bigger size lady that tried and catch the fish I wanted. She spent at least 5 minutes with a pitcher trying to catch the fish I wanted. I ended up telling her any fish is fine and it still took her a few minutes to catch it. She then spilled the fish on the floor, water was everywhere and she ended up putting the fish in the bag anyway. When I took it home it ended up dying before I could put the fish in the tank.

We required some simple tests for our dog who is undergoing chemotherapy. We looked at several…read moreMuskoka area veterinarians - and Centennial seemed the most professional on the phone. They quoted exactly what the tests would cost (and they cost exactly what they quoted) and they seemed to have a genuine love for their patients. We arrived a little late with our three legged dog, were greeted cheerfully, they were very familiar with OVC in Guelph who is our dogs primary care provider and the site was well organized, large, clean, bright and full of positive energy. Naturally, lots of vets have this feeling since one assumes they love animals. Combined with a strong sense of discipline, a cheerful, clean and bright work environment and excellent pricing on their services, I suggest this ought to be a first stop in looking for a vet in the Muskoka area.

As an international client, I had some logistical hurdles booking Maple's stay--but Lisa went out…read moreof her way to help, offering thoughtful payment solutions and great communication throughout. Maple, my Vizsla, began attending camp at the end of June and is currently still going. She's lean, muscular, and full of energy--which makes her more prone to small scrapes or snags--but each time she comes home happy, tired, and excited to return. Lisa has followed Maple's supplement and feeding routine with precision and even helped during mosquito season with holistic care tips and extra attention. Lisa runs a structured program with firm pick-up and drop-off windows--not out of rigidity, but to maintain a calm, consistent environment for the dogs. While she may not come across as overly warm at first, her focus is 100% on the dogs--and that's what matters most to me. Accidents can happen, even in the most well-supervised environments. We sign a waiver acknowledging that. In my experience, Lisa has always done her best and shown genuine care and commitment to the dogs in her care. If you're looking for someone who puts the dogs first, Happy Tails is a place worth considering.

Wish I could give this place 0 stars…read more My poor boy was there for 4 days and got bitten at some point that it started to get infected. He now has gone in for emergency surgery twice and has a drain tube in his stomach. Owner took no accountability and said there was nothing wrong with him. THEN I get a random email from her hwand her ChatGPT conversation and lo and behold there is a picture of our boy - WITH his wounds. DO NOT BRING YOUR PETS HERE.

Tamar and Rob are wonderful! I call and order so much and have questions and Tamar gladly answers…read moremy silly questions. Her pricing in unbeatable for quality food and treats! I go nowhere else nor do I trust any other pet store for my pet needs and I have 3 large dogs and 3 cats.

We have been leaving our little Shitzu there for over 5 years. We would not consider any place…read moreelse. The owners are king, caring and generous. The kennel is clean and well managed.

I called the Kennel to ask about daycare for four hours (they provide daycare) and asked if my dog…read morecould be supervised because he has clinical separation anxiety. The person on the other end of the phone actually had the nerve to say "that's your fault... you clearly have never left him anywhere like a kennel before". Without asking any questions. I am actually working to treat an abused feral dog with clinical separation anxiety that has been rehomed numerous times. Following the proper treatment plan for separation anxiety, you cannot leave your animal without a companion during a 10 week desensitization training program. Most animal professionals who run dog daycare know that. Maybe she should read Patricia McConnell's book on Separation Anxiety.

It is thanks to Dr. McLeod and his caring staff that my dog is alive today. I was not a client but…read morewhen I called with an time sensitive emergency situation the only question they asked was how soon could I get to the clinic. Within 20 seconds of my arrival they had her in and had administered medication to induce vomiting. Dr. McLeod then spent about 15 minutes with me on the phone to let me know what was done and to assure me that Hazel would be completely fine. I am forever great full to this amazing veterinary clinic. If I could give them a 10 I would.

This is the best dog sitter/walker! Her passion for dogs gives you a peace of mind that they will…read morebe well taken care of. She goes above and beyond to make sure the dogs are well taken care of while in her care. I would highly recommend her to take care of your dog/s. You won't be disappointed.