The flowers were beautiful and the delivery was on time. It was suppose to be a surprise delivery…read morebut, the recipient let me know they already knew they were getting them before they came. I called to let whoever answered the phone to explain what happened. Employee said it must have been the delivery driver and did not apologize and gave a don't care attitude. I asked if I could speak to a manager and she said they were not in. This is not my first time using Rheema Floral and had no issues with my previous orders, that's why I keep coming back. The lack of concern from this employee is why I'm leaving a review. Thank, Eli #6834511842

No communication regarding order or delivery time. My order still has not been delivered and I paid…read morefor delivery for 5/10. $11.99 delivery cost on top of cost of flowers. I have called numerous time no answer, emailed no response, even reached out to Bloomnation as they are partnered with them as a florist and they also unable to update on delivery status. They also called and emailed and no response. This is poor communication and customer service as it is now 630 cst Nashville time and still no delivery..Do better!! This order was an arrangement for my daughter, for mother's day. Disappointing to say the least! Update: Finally received response at 9pm that arrangement was delivered at 5pm but the arrangement looks nothing like what I paid for.. False advertising..buyers beware of this company!!

Ordered flowers for my sister and asked that they be delivered to the home she just had built. The…read moreowner called me the Friday before delivery to make sure they knew where to drop off the delivery since the home is in a new development and not yet on Google maps. I so appreciated the way they took the time to call me and get the information they needed rather than guessing or canceling my order. The flowers were even lusher than the photo and look good. Thank you Lotus Floral!

I placed an order via Telefora since I'm not from Nashville. There was an issue with the way…read moreTeleflora sent the order to Lotus Florals so the arrangement that was received was not the one I ordered for my friend. The owner was super nice and responsive, and offered different solutions. I really appreciate her attentiveness and problem solving. Highly recommend. And of course, the flowers were beautiful! Next time I'll be sure to book directly with Lotus.

Same day delivery within a couple hours, and the arrangement was beautiful! I will definitely be…read moreusing them again!

From the owner: At Sophia’s Floral we strive to give our customers beautiful floral arrangements with the freshest…read moreflowers available. We guarantee our customers more flowers for your money.

I chose this florist for my event and was disappointed with the overall experience. While they…read moreaccepted a last-minute order, the arrangements delivered looked significantly different from the inspiration photos and style discussed, and there was no communication beforehand that the requested look could not be achieved or that major substitutions would be made. I was also asked to pay an additional delivery fee the morning of the event that was not included in the original invoice. Most disappointing, I had to spend extra money out of pocket on additional flowers and use my own time to redesign the arrangements myself the day of the event. I also found ants in some of the flowers upon arrival. When I respectfully requested a partial refund, I was only offered a future credit. After declining the credit and asking again for a partial refund, I was blocked. I understand rush orders can have limitations, but professionalism, communication, and accountability should still be a priority. I was extremely respectful I paid the full remaining balance upon delivery including the last minute delivery fee even though I knew I was not happy with the product when it arrived and even questioned why it looked nothing like my inspiration and was told there were no pastel flowers available hard to believe seeing that it's spring... but I still paid

Judy was amazing. She decorated our church for a Valentine's Couples Night and our people couldn't…read morecompliment her enough. Intentional and beautiful arrangements and the balloon arch for our photo booth was great!

Hiring Cheryl to do my flowers was one of the best decisions I made in planning my wedding!…read morePlanning a wedding is as stressful as it is expensive, Cheryl eliminated all of my flower stress and worries all within my budget. When I shopped around for quotes at other florists NONE of them were as up front and honest with me as Cheryl. She was able to give me a quote and talk me through my options to best optimize my budget, all from over the phone and hundreds of miles away. I was living in South Carolina and planning my Nashville wedding, and she was able to take the inspiration photos I sent her and made my dream wedding come true! I cannot speak highly enough on how please I was with the entire process from start to finish working with Cheryl. I HIGHLY recommend her, her work, and the quality of beautiful flowers she supplies.

Amazing service beautiful flowers!! I live in New York and Cheryl has been my go to for all my…read morefamily's flowers for every holiday and we love what she does and the beautiful creations she makes puts a smile on there faces year and year again and she's just an amazing women and I can't rave about her company enough! Thanks Cheryl for all you do

This florist delivered a gorgeous spring bouquet in an elegant square vase. The flowers were fresh…read moreand the colors- white, green, peach, orange and pink- were beautiful. One of the loveliest arrangements I've ever received. Highly recommend Franklin Flower House!

I went to their open location in FREEZING WEATHER ON 11/10/25. i knocked on the door many times and…read moreeven called them from their location. I got no answer and after 10 minutes I drove away. I WILL NEVER GIVE THEM one DIME of my money, as their are plenty of florist in and around the surrounding location.

Lots of trees, plants, shrubs and flowers, convenient location, friendly knowledgeable staff, and…read morevery reasonable prices...

Customer service is amazing. Although they couldn't deliver to the address that I was needing the…read moresales clerk was extremely helpful. We enjoyed a fun conversation on the phone while she helped me find a local florist in the area I needed. No 800 number a real local that was just as helpful. Highly recommend

Great experience! Easy ordering and flowers were delivered in a timely manner with delivery…read morenotification.

Wild Root Florist in Spring Hill, TN We received a bouquet…read morein honor of our loved one. The arrangement was stunning. 2'x2' in a large glass vase with pebble stones. The picture doesn't do it justice. The flowers were so fresh and the fragrance wafted through the whole first floor of our home. Absolutely beautiful. Delivery was hand to hand. Wild Root will not disappoint, highly recommend!