Only Pet store near me, every time we go to buy pet bird food, there out of the normal weights and only hand the 8 & 10 lb sizes at double the cost of the 2-3 lb sizes. We end up driving to Prattville al to buy $100.00 worth of bird food. Alternative is to buy it on line, and that's better than eith of the local alternatives. read more

I will never shop at Petco in Montgomery Al again. I may never use any petco. The staff is rude and seem to have no interest in doing their job and helping customers. Go to Pet Supermaket much friendlier and helpful staff. Reptiles seem more active and healthy too. read more

Should have known better than to look into this chain store for my dogs grooming needs. Took my Yorkshire terrier to get a groom. Took over 3+ hours. Was told he would be ready in 2. When I asked how longer it would be, heard the groomer say they totally forgot about him. Went to the manager and was told that my dog was forgotten. At that point i just wanted to get out. Declined the services and just wanted my dog back. When the groomer went to retrieve him she brought back a huge fluffy white dog saying she didn't take off anything on his body. That would have been fine. But that's NOT my dog. Livid at this point. The manager of the grooming section had to go and get him and try to salvage a someone trim. Still looked hideous. They offered a free bath and groom after this disastrous experience. But I will NOT be going back. read more

Petco - Pet Training Near Me - Montgomery, Alabama

I have been a long time customer of petco and I a sad to say that I will no longer be a customer at the petco located in Montgomery , AL. This store and it manager and district managers are never on the same page and don't care about their customers. It seems like everyday it's a new way of doing things there is no consistency in the store. One day an item will be 6.99 the next the same item is now 11.99. And when you ask why all they have to say that's the way it should have been. read more

I start by saying that the seems to be NO responses to reviews rated at 2 stars or less, so I doubt if this one will be or not. Each time I go to this PETCO, in Montgomery, Al, it seems like the cashier gets a bonus for asking for my phone number, but today, really pissed me off! I have two, 90 pound German Shepards with healthy appetites, so it is regular for me to pick up the 34 pound Purina Pro Plan to keep them full. Now, I realize that this is just a "drop in the bucket" for Petco, but it's the principle. Today, I approached the counter, and "Rachel" the receipt says, was texting someone on her phone. Rather than saying, "Good morning, I'll be with you in a moment," she said, I'm multi tasking!" Just as I was backing up to return my purchase to the shelf, she said "May I help you?" I showed her the large bag of dog food, and then she said, "Phone number?" I told her I didn't want to give me number. She got "offended" and told me it's on sale, but you have to give a number. I then said, I'm not interested in a sale, and I don't HAVE to give up my number! Finally, she said, "You will save $3.00!" I said look, I'm not interested in giving up my number, so please ring this up so I can go! I was at the register at 10:43 am on Oct. 30, 2023.I went online and found PET SUPERMARKET On Perry Hill Rd. has what I need! C. Clay LT.Col. USAF (RET.) read more

Please allow me to take a moment to recognize Mandy, Sydney, and Petco Staff. In the past three (3) months I bought a property and restored a pond that was a bit neglected. After looking for countless landscapers and not receiving response follow ups my son and I decided to redo the pond to house Koi. The results were phenomenal. Koi were very hard to find in our area, but Petco consistently had them and so the story begins. Each month (twice) we went over to Petco and purchased Koi (oldest 2 to 3 months old from purchase date) and to date they continue to flourish without any issues. The staff each time was professional, interested, stressed the importance of a healthy habitat, what it takes to ensure a healthy habitat, and was extremely welcoming. Our next communication with the Petco staff will always be cherished and remembered! Mandy recalled our situation, my search, and asked me questions which led to one of the most amazing blessings for all involved! Mandy in the most professional and ethical manner matched a customer and I with similar needs which solved a problem. Initially all were excited, but we were concerned about the rehoming, transportation, and overall health of the fish. Unfortunately, none in this area advertises rescue and/or transportation services for Koi. Mandy and Sydney were not deterred and their clear determination, compassion, and care for animals was so evident. They researched, always communicated with parties, and a time was scheduled for the transfer. If I am not mistaken these ladies stated this was their first rescue and rehome, but it seemed as anything but. From netting the fish, calming them down, a smooth ride, and a slow peaceful introduction to their new environment the entire process was flawless, heartwarming, and beyond what I ever imagined. Mandy, Sydney, and the Montgomery, AL Petco staff are simply amazing! Every encounter they go above and beyond to ensure animals are cared for and customers are knowledgeable to ensure well-being and health for pets. Clearly their love and care for animals is authentic and extends past the store. I am forever grateful for Mandy, Sydney, and Petco! These ladies represent and are the epitome of what Petco stands for and advertises. Thank you so much and I hope these employees are valued as much as they provide! They deserve so much more than this review and although I tried to compensate them for their time, resources, and gas they respectfully refused and were elated to help the fish and customers! Thank you for the opportunity to cross paths Petco and a heartfelt sincere thank you to Mandy and Sydney! read more

Great service at this store! If you need anything from the top shelves or walls, they'll get it for you and take it to your car! read more

Petco - Petco - Pet Training Near Me - Montgomery, Alabama

I've been taking my fur baby here for the last year and always, always, always get impeccable service. My pup is happy to be handed over for his monthly grooming appt. Crystal is the best, she fixed my quarantine cut and made him handsome again. read more

Had my appointment cancelled twice. Totally irresponsible and unprofessional! Employee acted like she didn't care. So disrespectful!

Awesome groomers! Carlyne groomed my mini aussie doodle today and she did such an awesome job! She was so sweet and treated my baby like her own! I highly recommend this Petco's grooming services read more

Very GOOD service!!! I went in for cat litter and saw the sweetest Green Cheek Conure and I can tell that they had been working him because he was super sweet when I held him. So I had to have him! And on top of all things he was on sale which I had no clue until I got to the register. I love PETCO!!! I will always shop there before I go to the other pet stores in Montgomery. Thank you PETCO for the new addition to my family!! read more