This place is a joke. I arrived at 9.30 was told to take a seat and was left sitting for ten minutes,listening to the girls natter that they hadn't much on and they would go out for 'breakfast'. I have twice booked in here out of desperation for (touch-up roots) highlights (had no time to travel to regular upmarket hairdressers) and twice i was told that they couldnt 'touch' my hair. Now the manager told me this while she was towel drying her own hair. I've had highlights in my hair on and off for 25 years and this place is the only place i've ever been told this by. I've since gone to my regular hairdressers and had my roots done. I would not recommend this place and i would avoid at all costs. As for the other reviewer your 20% off plug still applies five years later ... business must be slow!!! lol read more