I was in a lot of pain for two weeks and needed a root canal. It took three days to get an…read moreappointment but that was for the consultation only. I worried about how much longer it would take to get the root canal appointment. Luckily, the doctor stayed late for me and did the procedure that afternoon. I really appreciated that. The doctor is experienced, fast and efficient. However, I was not prepared for the mouth insert that doesn't allow exhaling out of your mouth. I wish they had told me that ahead of time. When they had to stop to explain that I had to exhale out of my nose, I felt like I was an obstacle to the process. It was not reassuring. I didn't feel the empathy during this difficult process. During the procedure, they did not communicate where we were in the process, and if everything was going well. When the doctor was done, he did mention that there was one challenge that he overcame with intersecting nerves. Alas, I was glad to have some communication. After the procedure, the assistant gave me a t-shirt, a post procedure sheet, and told me we were done. She didn't give any verbal instructions, except to contact my dentist for my crown. She didn't ask how I felt and/or if I needed to take a rest in the waiting room. In fact, my back hurt for two days from the angle which I was reclined for a prolonged time. Otherwise, my recovery has been good and I'm thankful for that. As for the expense, it's not cheap to get the advanced xrays and the laser treatment. Even with insurance, those x-rays are not covered. However, it's the highest standard of care, which helps the doctor give patients the best treatment.

They are very professional and nice. The dentist explained every single step, she is very pleasant…read more.

I walked out before ever seeing the endodontist because of how I was treated by the front desk…read more The receptionist (his wife) was incredibly rude and had zero sense of professionalism. If you do go here, DO NOT ask questions! If you do, please expect the following answers as I got them as well. "I'm not going to spend my day explaining this to you." And "I'm not going to explain this to a child." If this is how patients are treated upfront, it's not worth your time. And to Dr. Travis Caissie, it might be time for your wife to retire.

The endodontist's wife(office manager), Lee Caissie is EXTREMELY rude. Had a referral for a consult…read morefor our daughter's tooth pain. She tried to ask some questions and understand more about the procedure. The office manager was very short and aggressive with my wife. She accused us of being the issue with our daughter if she can't sit still, won't let parents in during the procedure to help, and charges (every time) if they have to deal with the child during the procedure. The dentist is a saint compared to the treatment my wife received from that woman. I understand it's his wife, but she should not be in the front office talking to patients. Their website is very outdated. And the endodontist's wife states they do not need new patients. So if people have problems, they will not take them. And they don't deal with insurance. The doctor was very pleasant and knowledgeable, and helped walk through the procedure with my wife. I could afford to have my daughter treated with them, but I would rather my money go to a company that treats its customers with respect.

Phenomenal first-time visit! Welcomed by Nicole and Gigi, cared for by Haley and Dr. Ibrahim. They…read morehave this place down packed with the most excellent care and professionalism. Check-in was through my phone prior to my visit, I arrived and waited less than five-minutes to be called to the back. My hygienist Haley was amazing. She verbally told me the agenda for what they're going to do for me today, and explained everything thoroughly each step of the visit. Walked out with a nice goodie-bag (tooth brush, floss and tooth paste), and new education how to properly take care of my teeth. I've been to many dentists, and this has been my most positive experience. Each interaction with every staff member, including Dr. Ibrahim was personable and they really take care of you. As a first-time patient, the inclusiveness was comfortable. I'm thankful my fiance recommended me this place!

Amazing customer service. Affordable. Bed side manner is outstanding. Excellent. Choose this…read moreplace.

In today's world finding an excellent dentist and his team is a rarity. I am beyond grateful for…read morethis group of caring professional. My exam was very thorough, along with a complete cleaning. I feel blessed to have been lead to this dental group. Thank You.

I can't say enough about the excellent care I've had at Heathrow Dentistry…read more Dr Amador and Agi are the best. They made me feel very comfortable and relaxed during my treatment. Sandra, my hygienist was very gentle and made my deep cleaning enjoyable. The rest of the staff are very welcoming, also. I highly recommend this practice.

My husband has his first visit there this week and he loved it. The staff were friendly and…read morehelpful! There was no wait and he left feeling confident in the dental plan that was created for the work he needs to have done!

SIMPLY THE BEST! Dr. Mitrogogos is very nice, very professional, very knowledgeable, very gentle…read more Al the staff are friendly and professional. Won't go anywhere else!

Had a wonderful dental visit where I found out some not-so-great things about my teeth lol. Got my…read morefirst cavity in my late 30s, but they were so gentle and thorough with me through the entire process. The X-rays were way more non invasive than other dental visits in my youth, and the tech was friendly, bubbly, and very careful to make sure I was comfortable. I love that you can see others while getting care, and it's hilarious to make eye contact with someone else while your mouth is stretched like a character from Beetlejuice. I laughed, a lot lol. My hygienist was a sweetheart, with an unmatched bedside manner. But my favorite part? Going over the recommended work (a root canal and cap for ya girl), and seeing the prices and not being forced to commit to anything. They even told me a way to avoid a root canal if it was too expensive, and how to care for my cavity until I was ready. Which I appreciated wholeheartedly! Got a cleaning and root canal scheduled, I actually can't wait to be back lol

Very friendly staff and Dr. Lee is methodical. However, the practice seems to oversell services and…read morecures. Every little indentation is a potential root canal. Even with a great insurance, I was handed an estimate of more than $1600. That does not seem to be a patient-centric setup. Looking for a new practice after a single visit. If you don't mind spending without a thought of whether it is necessary, you may like this place.

I recently needed to find a new dentist and was directed to Dr Hochfelder; I could not be more…read morepleased! His office and staff were very friendly and welcoming. Liz, his assistant was the sweetest ever and made me feel very comfortable! I needed to have a crown done - I have had several in the past so I am familiar with the process. Let me just say now, Dr Hochfelder has mad skills! Lol, really. No pain or discomfort during or after the procedure and my crown is a PERFECT match (which cannot be said of the ones placed by other Drs) I am so glad to have found him and would happily recommend him, not only because he and his staff are nice but because they do such great work!!

Had to have an implant placed on a front tooth. Dr. Hochfelder was fantastic! I travel for work…read moreand have seen dentist all over the country and this was by far the best and most effective office I have ever visited. Staff was very caring, flexible and helpful. Am in Florida full time now and will keep Dr. Hochfelder as my primary dentist.

This has been my dentist for the last three or four years. I actually like the dentist quite a bit…read moreand referred my parents to him. But for what I need, I rarely see the dentist. Three stars for the hygienists, which keep changing. I get that my gal wanted to go half time or whatever, so she's out. But what happened to the one after her? I didn't like her anyways because she made my gums bleed all the time. It was as if she didn't have steady hands or she had careless hands or bad vision. She talked so much and didn't pay enough attention to my gums. So I remember asking to be scheduled with someone else other than her. I can't for the life of me remember that hygienist's name. Pretty sure I got someone new to me this past time because i got in on a cancellation. It wouldn't have happened that way except that the office did not respond to my call or voicemail or email. I finally found an old email with their online scheduling and tried to do it that way. That system sucks anyways because all it does is record your preference. It doesn't actually make an appointment. Eventually I got a call back and I was upset! I thought they had closed down because there is no reason to not return calls. I go twice a year and I have good insurance! They do x rays every year and have updated equipment. I like that they do an oral exam for cancer etc. they also evaluate your gums. Pretty thorough place, once you get in. Bonuses: it's completely solar powered, so they're doing their part for the world. Also, they have coffee and bottled water in the lobby. When they send you home, they give you a toothbrush, toothpaste and lip balm! The ladies there are very nice and the dentist is great, albeit talkative, but it's the hygienists that can make or break a place. Update- I've been going to this dentist for five years now. I have changed hygienists multiple times. But I most say, the dentist is so awesome. He gives his honest opinion about everything. He does not try to push you into procedures or Invisalign etc. One time I had a question and he wasn't totally sure. He promised to ask a colleague and get back to me. Sure enough, he got back to me by email. I appreciated his honesty and knowledge of his limits. He didn't hesitate to get a second opinion. That opinion was about the same as his in the end anyways. I always get a toothbrush and travel toothpaste on the way out. The also have lip balm that I keep in the car. They have improved their hours and added another dentist! They have also improved on getting back to me via email or phone when I leave messages. I have recommended my parents to his practice as well, and they are happy. Both have had procedures done and are satisfied.

Dr Horanic and staff are excellent! Unfortunately they stopped accepting my insurance. If they…read moreever take it again I will be back. Best dentistry I've experienced in 10 years in the area.

Twee & Ruth are the best of the best. Twee is extra extra extraordinary because she is very caring…read more Dr. Nguyen has excellent and I look forward to seeing him next time.

Beautiful and very clean office. Amazing staff from Twee welcoming me as I walked in the door to…read moreToni who gave me the BEST cleaning of my life!! Dr Nguyen was beyond amazing. I would highly recommend this practice. They are the very best!