I was very fortunate to realize a life-long dream a few years ago, and bought my childhood home…read morewhen my mom moved to another area of Pittsburgh. For the past 20 years at least, I've watched the brick staircase on the home's exterior fade into a dark, hideous mess, always wondering if there was an elegant way to fix it. Thanks to the pandemic, my husband and I didn't spend any money on vacations or dinners, etc. for a year and finally had the means to explore options. I've always loved the stone look, and thought that the most we could afford was the type of faux stone siding one could buy at Lowes. I got a few quotes and a sample of the material, and wasn't impressed. I stumbled upon Art's Stone Masonry while on the hunt for another solution, and couldn't be more thankful that I did. Art and his teammate transformed what was an eyesore into a showpiece with 3 days of extremely detail-oriented work. What he does is literally ART. The stone itself was reasonable and the labor was worth every penny paid. I can't thank Art enough for his hard work. If you need ANY stone work, don't even bother looking elsewhere. I'm here to tell you, you've found perfection in Art's Stone Masonry.

Art was amazing with customer service and workmanship. Communication was fantastic and he created…read morea beautiful fireplace for us. Highly recommend for any kind of masonry work needed.

I Bought a Vase for a grave form Grundler and it was installed on time and just as they said it…read morewould be. The price was right for this type of purchase. I would recommend them to anyone

From the owner: Visit our website for complete details and samples…read more Since 1895, the family owned and operated Grundler Monument Company has delivered fine craftsmanship, extensive experience, superior service, and a wide variety of memorials in a compassionate manner at a fair price. This is our 4th generation of compassionate service. Please come and visit our new showroom.

Called for a quote about some foundation work (which turns out in my specific case was not…read moresomething they offer as a service, totally fine). Frank Mariani called me back to refer me to someone else who should be able to do the work (wonderful customer service!). However, as he went to end the call, he actually did not hang up and complained to someone nearby that I "think I know what I want because I did some research on the internet." Take that as you will.

WOW!!! This guy is as honest as the day is long! He knows his stuff and he is priced fairly. His…read morework is top notch, he takes pride in his work and it shows! He did a few projects for me. I'll upload more pictures soon. HIRE HIM... you will NOT be disappointed!!!

To sum things up, my elderly mother, who is in failing health, ordered a headstone for herself and…read moremy deceased father from Design Monuments back in January 2021 and it took until January of 2022 to get it installed.  I understand delays, especially in this post-pandemic day and age, but what really bothered me about this company was the lack of communication, failure to live up to their promises and absolute refusal to admit their mistakes and/or offer any apologies.  Once they get your money you are basically on your own; it even states in the contract that delays are not their problem. We started out working with George, who initially presented as a warm and helpful guy that made continued promises of communication and status updates which never came, and our monument didn't even get started until after I contacted them in June because they neglected to contact us to collect the second half of our payment - also no apologies, just excuses. Had I not contacted them, our order would still be floating in limbo and half paid. I continued to email and call for updates each month but it got to the point by mid-September that I reached out to the supervisor and owner, Debbie. In our brief conversation I found her to be absolutely the opposite of what I would expect from someone who owns funeral homes and monument companies; she couldn't have been any less sympathetic nor did she show any empathy to the multiple problems that occurred under her watch. I honestly found her to be rude and condescending, which I called her on, and not only did she refuse to try to get any more details from her suppliers regarding our order, she also refused to apologize for all the mistakes and miscommunication from her employees, even when I stated that simple apologies can go a long way.  She also informed me that she never gives any customers an expected date of when their monument will be ready, even though her employees continue to tell people 60 days. It seems you only get the real truth after they have your money (which of course is non-refundable). In closing, I do not recommend this company and I hope this review helps others steer clear of all the angst we went through.  My rating was originally one star but I gave an extra star because the monument looks exactly as we ordered and my mother is happy with it.

From the owner: Everyone Wants To Be Remembered…read more Design Monuments Company is family owned and operated. We preform many services including, installing, engraving, etching, designing, and cleaning of monuments.

TJ gave me a quote and estimated start date. He contacted me a few days ahead to confirm the date…read moreand time. He and his crew arrived on time, we walked around the house to confirm locations that needed repairs. TJ said they would be working most of the day and quickly set up and began. As the day progressed I noticed a few additional areas that needed work, TJ completed those extra areas and did a great job. I would recommend and use them again if needed. Thanks TJ

TJ was undoubtedly the best drywall guy I've seen in a long time. They were extremely professional,…read moreand the work was beyond my expectations.