Hi Today June 6th 2026 I was at your Mentor Store and knew the items I needed to purchase to teach…read morea Garden Club class, both of these employees not only knew what I needed but, took me to the items and offered other items that might meet my needs. One was Dale - I did not get his last name and the other person was Hannah Smthe. You should make it know that they are the kind of employees that make Hobby Lobby a success.

Love this Hobby Lobby! The team is very helpful! Great customer service and a super variety of…read moreproducts! Bought greenery for my daughter's wedding here. It went perfect with the vision she had for the centerpieces. We bought extra and returned the unused ones and they were great at the returns. ( it helped tags were still attached and we had receipts) Just love this location! Sales are good to keep an eye on. They help defray costs for purchasing for a big event. Keep it up!

Received the ring today. It's fabulous. We love it…read more Couldn't have found a more perfect ring anywhere. Service was excellent. Received it a week after ordering. It came with certs and is more beautiful than the picture. 6 stars!

Who doesn't love...Twice Loved! It's an adorable consignment/antique shop located in the heart of…read moredowntown Willoughby. An awesome selection of antiques, and home accents, at super great prices. Owner is very friendly and always running specials and making deals. Every time I'm in there, I buy something!

Nice items, great customer service. Locally owned small business, a little something for everyoneread more

Great service and a wonderful selection of home decor, and baby items! I found things that I needed…read morefor A Forest Woodlands, baby shower! A lot of fun ideas and unusual items are in the store.

Vanity granite top and sink all in one. It was perfect for my bathroom. If I would've purchased the…read moregranite elsewhere, it would've cost more than what I paid for the entire thing. I also saved 15% by opening the credit card that day.

I just bought the most amazing rug here. I bought an 8 x 10' rug that was $199 on sale. The…read moregentleman was very nice and took it down for me wrapped it up and taped it and even helped me out to my car. This place is very busy on a Sunday so if you're coming on a Sunday expect to have a lot of crowded Isles. But they always have great prices and really unique home decor. I just wish they had more of these so I don't have to drive so far to get to one.

We went shopping for living room furniture and we were blown away from start to finish…read more We were greeted by Sunny. He went above and beyond. Marilyn offered amazing customer service upon checkout. Highly recommend!!

Very happy with our purchase. Excellent customer and Tom Linden,our sales person at the Mentor…read morestore was awsome! Will be back to see him.Also delivery guys LARRY and I think Lane were the best!!! Thank you all!

Avoid this store...the "value" you get is not worth the horrible service and constant delays! Has…read morebeen a horrible customer experience and will continue to be for the next 4 months while I await the rest of my order. I ordered 2 sectionals on Dec 1 and after a while checking inventories, they told me it would be ready for pickup on Jan 4. On Jan 4, I rented a truck and went to pick up my order and nothing was there. No call or notification of delay. They said they would credit me back to cover the cost of the rental but to date, that credit has not been received. They said it would be ready next week. On Jan 12, I checked the order tracking and it said it was ready for pickup on the 12th still. I tried calling to confirm but got no answer. I got a truck and went back, and this time only 1 couch was available. This time, they agreed to deliver the second couch and they would let me know the date. The next day I got a call and they said delivery would be Feb 5 (a month later than original). I called to confirm status on Jan 27, and was told that it would not be coming on Feb 5, that it was in fact now delayed until May due to being out of stock on 1 piece (4 months later than original). I went to the store to see what was going on, and there was zero sympathy or apology...thats just what it is unless you want to start a brand new order as replacement. I asked about the credit I has not received and was told there was no note of it. To top it all off...seeing I was clearly frustrated, he offered that if I call back in May once I receive the last piece and ask for the same person, he can give me 10% off that one piece...$28. Maybe give me a smack on the face while you are at it. Will never be buying a thing from here again and you should not either. I am not a complainer and someone who leaves bad reviews but this is just ridiculous. Beyond frustrsted.

Back in December I ordered a sofa and recliner totaling about $2500 from the Mentor, OH store. The…read moredelivery was made, but the recliner back was missing the bracket to attach the "wing cushion" (the cushion on the side of the chair back) and was told that someone would call me "in a few days" to arrange to have someone attach the bracket and all would be well. I wish I'd just refused the delivery. Since December, I've spoken with customer support at least a dozen times with different answered every single time. First it was "they shouldn't have told you a few days, because it takes 1-2 weeks", then it was 2-4 weeks, then 4-6, then 6-8, then 90 days. They finally sent a service tech who showed up with another cushion, not the bracket, and said basically it was unfixable and just needed to be replaced as the brackets are installed at the factory. At that point, I gave up on general support and reached out to the store directly. I spoke with a store manager on Monday, 4/29 and was told he'd follow up either that same evening or the next day, no response. I called again today, Thursday, 5/2 at around 1pm and spoke with another manager who said the original manager wouldn't be in for another 30 minutes and that he'd talk to him and contact me back within an hour or two. Surprise, no follow-up. Called at 6pm, spoke with their "sales manager" who simply gave excuses and yet another offer to call me back. This is insane to me. **UPDATE** 2 hours later (8pm), I received a call from "Shay" who identified themselves as the "Customer Service Manager" after I'd filed all of my complaints. It took all of 10 seconds for them to ask me to explain what was going on only for them to cut me off 4 words into my explanation then got mad at ME for being irritated at being cut off and wouldn't even let me speak because they were too busy trying to tell me I called the wrong store when I was told by the service rep to call THIS STORE! Zero empathy, zero solutions, just attitude, but then acts surprised with my anger. It took about 2 minutes before I made it clear that I would not be speaking with this person going forward and would be handling the situation directly with the actual store manager before hanging up the phone. Now tell me why "Shay" thought it would be appropriate to call me right back and yell at ME for hanging up on them as if that was going to make things any better!?!!

Awesome our favorite cake of the five we tried were the almond raspberry, the chocolate and the…read morewhite. The black tie, entails and strawberry champagne were not as good in my opinion, but overall, the frosting and the look of the cakes and everything was fantastic.. definitely recommend

The best cake in Northeast Ohio! Owners and staff are so friendly and put a lot of thought and care…read moreinto each unique creation. The only thing more amazing than the attention to detail and creativity is the cake itself! Cakes To You has made so many cakes, cookie trays, and desserts for our family functions over the years and they always receive rave reviews, so it was a no brainer to go to them for our wedding cake too. The selection of unique flavors, from champagne to butter pecan, made choosing our cake so hard. Luckily, we were able to make each layer a different flavor! We especially loved the champagne and vanilla almond. The final product was a work of art and absolutely blew us and our guests away.

Love all the vendors in this shop! Beautiful home decor, stunning vintage/antique finds, creative…read moreupcycles and unique artisans. Best place to find that perfect gift, I always find something.

Wonderful Shop with great customer service of yesteryear. A little bit of everything from…read moreAntique,Vintage, MCM,Retro and newer items. Unique selection and Great Pricing.