I'd like to thank the staff for accomidating us on short notice with a kitten emergency. Kaitlyn,…read moreMelissa, and Dr. Selzer, were professional, kind, and honest with us throughout our visit. I'd definately recommend them.

My lab had emergency surgery 2 weeks ago. They caused SO much anxiety, full body shakes, drooling,…read moreeyes bugged out, crying, jumping in my lap. Tried taking her back in for bloodwork and staples removed and she was SO scared, she refused to go back. They REFUSED to treat her in the room, would not let me go back with her. They DO NOT KNOW HOW TO ACCOMMODATE FOR DOGS WITH PTSD! Had to walk out without services. Going to have to figure out how to remove staples ourselves. Not great service!!!! P.S. Great doctors there who saved her life. But poor policies to keep pets safe and calm.

We brought our ten week old Cane Corso "Odin" into Samaritan Animal Hospital after noticing he was…read morelethargic and vomiting. The staff (McKenzie and Dr. Choi) took him in the back, found out his intestines had tangled and died off. Samaritans Animal Hospitals amazing staff took him in for emergency surgery on the spot and was an "ALL STAR" team for Odin's care. He came out of emergency surgery pointed in the right direction. Samaritan Animal Hospital advised us to take him to Animal Emergency Clinic where they had Odin for 3 days. He almost didn't make it, but due to the care of the staff at Samaritan Animal Hospital and the staff at Animal Emergency Clinic is the only reason our puppy made it through. We will be the first to say. We put all our hope into the Samaritan Animal Hospital and Animal Emergency Clinic, where they have done nothing less of being the best choice for our animals and we will not look elsewhere. After the surgery we had to give him another set of shots, after the completion of shots. Odin looked a little lethargic again. Took him into Animal Emergency clinic, where we were then notified of our puppy catching Parvo. Emergency Animal Clinic once again got right on top of it and got him cured up and a reasonable cost. Samaritan Animal Hospital then reached out to shot manufacturer and got us reimbursed for the cost of parvo care. Our puppy is now seven month old and weighing in at seventy-five pounds. We cannot give enough thanks to these people that helped us keep our Odin alive. The staff is amazing, hardworking, honest, and have the biggest hearts. Special thanks to: McKenzie Autumn Dr. Choi Dr. Pennington

Read carefully. It'll save you money and a damn headache…read more We took in our Belgian Malinois because his leg had swollen and he was no longer able to put weight on it. I paid $1200 for them to run labs and do numerous x-rays. They said they could not find a break or fracture and that he may have just sprained his leg. Sent him home with painkillers and joint snacks for arthritis prevention. His leg continued to swell overnight, I called in and they asked me to give it more time for the medication to begin to help. We waited another day, but he stopped eating and drinking water. He was extremely lethargic and his leg had swollen almost twice its size. We took him back in. They wanted to get more x-rays of his leg. Additional bloodwork. Another $1,200, and then I get a phone call that they noticed that there was a bite mark on his leg. They shaved his leg down and found that he had multiple bite marks on his leg and it had become infected. They had to cut his leg open on two sides, debride it and clean, and then install a drain on each side. Another $2000. They did it all within 30 minutes of them closing, and then they sent us over to the emergency clinic for overnight care. They never provided transfer paperwork, never contacted the emergency clinic. Just sent us on our way. We had no other option and again had to pay $2000 for the overnight care. In the morning, the overnight care stated that our dog needed to get evaluated because there were no signs of improvement and he was in excruciating pain. Asked us to send him back to Samaritan. Samaritan refused to see him! After spending almost $4,500, they refused to see him back. They are absolutely the worst! Not only did they miss what was actually wrong with our dog the first time around, they then refused to see him after they were the ones that provided the treatment. Thankfully, the emergency clinic called Apple Valley animal Hospital. Apple Valley animal Hospital took in our dog that very morning. They had him in for observation the rest of the day. They provided IV and antibiotics IV pain medication for our dog. Sent home additional medication to help him with the infection. They unfortunately had to do another drainage towards the bottom of his leg that Samaritan also missed. There were more cuts towards the bottom. Don't even go here if your pet needs help. They will just take your money and then refuse to actually care for your pet.

I just wanted to let you know how much we appreciate ALL your staff. From vet assistants to vet…read moretechs, to Dr. Dan himself-you are true blessings! Thank you for guiding us through Chewbacca's final moments with compassion, kindness and love. He knew he was loved by not just us, but all of you too. We will dearly miss you when we move, but are so grateful for the many, many years of support, love and friendship you showed not just to us, but ALL our fur babies as well. Sincerely -Jake, Danelle, Willow, Milo Ryder, Mor'Du, Mavis, Derpy and Baloo. -In memory-Chewbacca, Albi, Minnie, Mocha and Oscar.

I feel like I got robbed,I paid over $700 to get rid off my dog foxtail he had, he went in with an…read moreswollen, infected , and with multiple puncture wounds between his toes. On one if his legs, i have heard those can be very dangerous. I dont have luxury money to give away but for my pets ill find a way to get the money so they can be okay, well went in there they didnt find any foxtail on his leg but they did found one inside his ear. It was to close to eardrum and was irrated so they said they couldn't removed it because it was to irrated to do so. So anyways, i came back home gave me medication for infection and inflammation and pain. After 2 weeks of medication were over, his leg was still swollen, one of the pucture wound was still open, I send them pixtures of status of his leg and they never replied, I called back and made an appointment, they only gave a stronger dosage of antibiotics. After 4 days his leg got so swollen, to much pressure his swollen part pop, I called to let them know all they said was to soaked in warm water, 2 days later, I chexk on his leg to soak in warm water and i see like something that look likr hair in his wound, I was like how did, well I take a good close look and to my surprise it was a foxtail, I pulled it out completely. I called immediately, and complained to them that he did had a foxtail, and only for Amy or jammie, I think its the receptionist. To give me a sassy attitude about my complained already clearing off their mistake. My dog still injured and uncomfortable. If I knew I was gonna wait this long to make him feel better I wouldn't never paid $700. He began feeling uncomfortable in the beginning of April, his first visit was april 13. Almost a month. And he still has an infection, well now i know why. ..( foxtail inside the swollen part of his leg) Its not fair for our pets and us. For you guys to give a maybe diagnostic. I was told he didnt had any beside ONE on his ear. If they wouldn't said there was a lightly chance he still had one on his leg then they should've gave me stronger medication since the beginning instead of make me pay again for another check up and another medication again. I really thought, I could trust this clinic, I always go base on the ratings. I guess rating dont matter. Horrible diagnostic and horrible customer service after you have a complain.

I brought my cat here about 2 years ago for a biopsy done by the emergency vet on Ridgecrest in…read morevictorville and they helped explain everything as clearly as possible and gave me comfort in that scary time. I find myself here again today (same cat) with an emergency appointment, i called around 8:10 am and got an appointment for 10:00 am. Doctor and every other employee who has helped has been very helpful. They listen to everything you have to say and explain everything. I really appreciate their help.

Moved to apple valley in 2020 and since our two cats are…read morealready older with all their shots and rabies up to date didn't have the need to look for a vet , until July when we welcomed our lil kitten Dexter saw this vet super close to where we live and good ratings and I can not be anymore happier with this veterinary hospital so lucky to bring out kitty here, all staff are super friendly and welcoming feel like family thank you so much and I'm confident in Dec when my lil guy gets fixed they will take good care of him bc we will be a nervous reck .

We brought our new puppy here , we are new to the HD and looked for something near by.. Dr. Paul…read morewho was a full in for Dr. Pierce was wonderful with Sabrina . She finally calmed down with his touch .. he gave me all the info I needed to know about her since we haven't had a new puppy for about 10 yrs. The staff was all very nice and it's very clean there .. they have great payment options for everything I wanted to get done for her .. glad we picked this clinic and can't wait to meet Dr. Pierce in 3 weeks ..

Dr. Pierce and his staff are great. Best vet I've been too, Dr. Pierce is very through with his…read moreexplanations and exam, he does not start throwing out a bunch of pricey procedures and tests, takes it slow and works his way up with what he wants to do. His staff is also amazing, very sweet and genuine, the entire office loves what they do. My dog had a bit of a rough night of whimpering and crying, this isn't even her normal vet but searched around to try to get her in some where so they squeezed her in and got everything taken care of the same day with no hassle and the same care and attention as a regular. Definitely my vet of choice now.

Same day appointment!! Great service and the extra mile to make Cali feel comfortable!! Highly…read morerecommend!

My entire experience was excellent. My Luna came home clean and her cut was exactly what we talked…read moreabout. The customer service was also top notch. I would highly recommend house of paws.

We had to say goodbye to our beloved dog today due to old age and declining health, and the staff…read moreat this animal hospital were incredibly kind and compassionate during such a difficult time. They explained everything clearly, treated us with care and respect, and made the process a little easier for our family. They were the only place open and available to help us when we needed it most, and we are truly grateful for their professionalism and compassion.

I am extremely disappointed with my experience at this emergency veterinary clinic…read more My 1-year-old cat began vomiting repeatedly, and after he had thrown up three times, I called this clinic around 6:30 PM seeking advice and emergency care. The woman who answered the phone was rude, repeatedly cut me off while I was trying to explain the situation, and told me that because my cat was not considered to be in critical condition, it could take up to six hours before he would be seen. However, she refused to provide any estimated wait time over the phone. Feeling helpless and concerned, I scheduled an appointment for the following day at 6:00 PM. A few hours later, around 10:00 PM, my cat vomited again--this time with blood and blood clots. Terrified, I immediately rushed him to the clinic and arrived around 10:30 PM. I explained that his condition had worsened significantly and that he was now vomiting blood and needed emergency care. To my shock, I was turned away and refused service. The same employee acknowledged that vomiting blood was not normal and stated that my cat needed to be seen as soon as possible, yet instead of helping him, she referred me to another emergency clinic in Upland, nearly an hour away. As a pet owner dealing with what was clearly an escalating medical emergency, I found the lack of compassion and urgency completely unacceptable. If a clinic advertises emergency services, pet owners should not be turned away during a potentially life-threatening situation. I left feeling frustrated, scared, and abandoned when I needed help the most.

I was a walk-in with my cat and the staff were super nice and took good care of us. They were good…read moreabout trying to get us in even while they were busy.

Course of treatment is poor. Bear Valley Animal Hospital Review…read more I brought my pet to Bear Valley Animal Hospital back in April for an ear infection. They tested the ear residue, and the results came back showing yeast. We started treatment based on those results, and I followed the treatment plan. Eight weeks later, the same problem had not resolved, so I brought my pet back for a recheck. I was very disappointed to be told that I would be charged another full office visit fee and essentially the same treatment at the same price. When I questioned why I was being charged a full office fee for a problem that had not resolved from the original treatment, I was told that it could be a "new infection." What I don't understand is: if the original infection was confirmed to be yeast, and the same medication is being recommended again, how do we know this is a new infection without testing it again? If the problem is considered "unknown," shouldn't it be tested before simply repeating the same treatment? The original bill was nearly $500, so being asked to pay another full-price visit and repeat the same treatment without addressing why the first treatment didn't resolve the problem was extremely frustrating. From my perspective, it left me questioning whether the priority was actually treating my pet's unresolved condition or generating another charge. I ultimately requested my pet's medical records and decided to seek treatment elsewhere. I expected better communication and a more thorough approach when bringing my pet back for a problem that had already been diagnosed and treated by this hospital.

My kitty was very sick and we all standing around the table for our last diagnosis results, and it…read morewasn't looking good. But Dr. Adult didn't give up (And no she didn't do a hundred things that were going to cost a lot of money, In fact, the opposite happened. They even gave me a few cans of cat food for her to eat for the coming days. So I prayed...a lot. And God provides His loving touch and brought this baby back to us. She was dehydrated but also her stools were extremely dry because of the dehydration and they were like little rocks she had five to seven little rocks in her tiny little 8 lb colon. But by that miracle, she got the SubQ liquids, 2 times,. Which gave her body some very, very much needed hydration. Then, over the next few days, she got a very liquid diet... slowly, over 2 days, she got those little pellet poops out! She began to eat after 3 days, and I bought her some wheatgrass to nimble on and draw water from. Added tuna ice cubes (Not a head but the other cat liked it) And by the time she had finished the food from the DR, she was up and moving around. She turned a corner! Dr Ault listened to us and healed our cat on a budget I could deal with without compromising any of her care! The staff was also very caring from the first phone call to the end of our visits, always has smile on her face, always was calm reminding me, 'Mama you have to stay calm!' which is really hard when your baby is sick... Thank you Dr. AULT and Ark Hospital!

Ark is very caring for your pets. They do a good job with every pet and we're very helpful with my…read moredogs anxiety

I cannot say enough good things about Animal Medical Center in Hesperia. I brought my cat in for a…read moreneuter procedure and then a follow-up visit, and the level of care we received from start to finish was truly exceptional. The neuter procedure went smoothly, and everything was handled efficiently and professionally. When I brought him back the next day for a recheck, I was honestly blown away by how kind and attentive the entire team was. Cassandra at the front desk was welcoming, warm, and professional. Dr. Bell was calm, thorough, and very reassuring. She took the time to carefully examine Joey and explain everything in a way that gave me complete peace of mind. I also want to recognize the technician (I believe her name was Tami (I hope I got that right), who truly went above and beyond. Joey had an accident in his carrier on the way in, and she immediately stepped in to clean everything, gently cleaned him up, and made sure he was comfortable. She was also incredibly patient in showing me how to administer his medications and made sure I felt confident caring for him at home. What really stood out to me was the genuine compassion from everyone I interacted with. You can tell this team truly cares about animals and the people who love them. My Kitty is now home, comfortable, and recovering well, and I'm so grateful I chose this clinic.

I wish I can give a zero for AMC. I took my dog for an exam, and Dr. Loi wasn't cordial at all, and…read morehe barely touched my dog. I'm very unhappy with the service I received and I was told by Audrey, if I leave a negative review, I'm not allow back. I'm not and don't want to go back there! Bad service! Dr. had a bad attitude