The Vet was very kind and helpful. All the staff treated him like their own dog…read more Clinic was clean and didn't smell like anything like a kennel as many other s do

terrible - PLEASE avoid this vet at all costs- Dr is polite but not a good veterinarian…read more Regarding the hospital comment.. we were absolutely clients there and this veterinarian was absolutely horrible.

Not much pre-appointment communication. Quick once over…read more Spent most time trying to get blood sample for heart worm test, never really got results? No follow up report. Did find out what shots were given when I was Emailed my bill. Back to vet clinic next time.

I could write a very extensive review but the bottom line is he arrived on time, listened to our…read moreconcerns about our dog he examined her we discussed solutions he had the medicine with him. NO WAITING NO PAINFUL DRIVE TO A CLINIC AND EVERYTHING INCLUDED WAS LESS THAN A VET CLINIC

It's hard to find a vet for birds plus a last minute walk in appointment. I didn't know what to…read moreexpect on a recent visit to Colonial Animal Hospital, but things went smoothly. I didn't have a long wait and my sick bird was promptly taken care of. The vet clinic is clean and there are several people at the front desk to assist with clients and their pets. The process goes fast, considering they take walk in appointments. This is a large clinic and they have a lot of exam rooms and that's a good thing, since it makes getting in and out much faster. The staff is friendly and helpful and the vet was informative about my bird. The cost is average to above, but considering you don't have to call in and wait days for an appointment, this is a plus. You never know when your animals will get sick and this clinic is much less expensive than an emergency vet clinic. Ask me how I know. I was surprised at some of the reviews, since this clinic seems like a good place to take your pet. They accept pets with fur, feathers and scales, so that just about covers everything. Colonial Animal Hospital was a good find, I have an equine and dog vet and will add them to the mix for my bird.

I had a deeply disappointing experience at this clinic. The facility was dirty--I was expected to…read morewalk through dog vomit just to get my dog to the scale when i refused then they mopped it up but it smelled horrible. That alone was unacceptable. What concerned me even more was the care we received. The veterinarian never performed a physical examination of my dog--at any point during the visit. Instead, he immediately began discussing expensive diagnostic tests and raised alarming possibilities, such as my dog having swallowed a nail clipper. I felt pressured into approving x-rays after those worst-case scenarios were presented. After emphasizing those possibilities, he told me he "worked for me" and that the decision was mine. However, he immediately followed that by warning me that if my dog was anemic, she could die on the table. Then, when I expressed concern about not being able to afford these costs for the 2nd time he told me he understood my financial situation because he also had five children to feed. I found that comment inappropriate and unrelated to helping me make an informed medical decision for my dog. Ultimately, my dog was diagnosed with colitis--a condition that I believe should have been considered and evaluated before resorting to discussions of extreme possibilities. While I understand veterinarians need to rule out serious conditions, I expected a thorough physical examination, clear communication, and an explanation of why each test was necessary. Instead, there was no physical examination whatsoever before I was asked to approve more than $600 in testing. To make matters worse, I was also charged an additional 3% credit card surcharge. Between the unsanitary conditions, the lack of any physical examination, the pressure to authorize costly tests, the credit card fee, and the final bill, I left feeling that my concerns--and my dog's well-being--were not the priority. I will not be returning, and I hope the clinic takes these concerns seriously by improving both its cleanliness and its approach to patient care and communication. Our pets deserve better.

Called her for help, she came right away. Very compassionate and good with Riley. Gave injection…read morefor pain and meds to settle her down. Would recommend her.

Very very upset and feel completely disrespected. My best friend of 14 years was nearing the end of…read morehis life and I desperately needed someone to come and ease his pain. I called this "business", and it went to voicemail. I left a very detailed message and begged them to call me back. An hour or so later I get a text message saying they have an appointment Friday. A two full days away from when they're actually needed. No feeling of compassion, just a very brief sterile Friday availability. I wanted to jump through the phone. Who receives calls from heartbroken distressed pet owners, and you disregard them and not even so much as an 'I'm sorry, I hope you and your pet peace through this difficult time.' Nope. Just a 'Earliest appointment is Friday'. Whoever this person is isn't an actual vet, they're a heartless succubus sucking heartbroken pet owners out of their money.

All I'll say is that every time I go--even with an appointment--they attend to you nearly 20 or 25…read moreminutes late; then you go inside, and they make you wait another 10 minutes. It's ridiculous--what's the point of making an appointment if there's no one available to attend to you for nearly half an hour?

Took my parents' Chihuahua for rabies shot and nail clipping. Everything went smoothly and the…read morestaff that we interacted with were very polite and friendly.

Caring doctors. Staff is great too. Very efficient with their medication process. Very pleasant.read more

Fiddlesticks Veterinary Hospital is truly something special. Dr. Cooper and her staff go above and…read morebeyond in every possible way. They are incredibly kind, compassionate, and have the most amazing bedside manner. Our sweet Sonni girl absolutely loved everyone there--she always felt safe and loved in their care. What really stood out was the way they treated us like family. They took the time to call after every visit just to check in, and they were there for Sonni--and us--until her very last breath. The level of care, empathy, and support they showed during such a heartbreaking time meant the world to us. We can't recommend Dr. Cooper and the Fiddlesticks team enough. If you're looking for a vet who truly loves and cares for animals (and their people), this is the place.

Today we went to see Dr. Black for the first time. Dr. Black, her tech and the front desk staff…read morewere all professional and personable. And most importantly, they all showed genuine affection and care for our Pearl. Dr. Black gave us some great insight on the issues Pearl has been facing and also practical suggestions. We thank the friends who recommended Dr. Black to us. We will most definitely be back.

I have been going to this clinic for 7 years. Dr Black and Sarah spent quality time with me and Mac…read more(my Aussiedoodle). I always feel heard and understood at the clinic. I feel that Dr Black really cares about both of us.

The Veterinary hospital was clean organized and professional. The clinical and support staff were…read moregreat

I started seeing Dr. Denise last October when returning for the winter. I have tried several vets…read morein the area and just not satisfied with the care I was receiving. I took my turkish van for blood tests and an exam and was so happy with the care, compassion and knowledge! Dr. Denise and her staff truly care about their patients. I receive the blood test results next day and an update for medication with it. Highly recommend her!