Kinley is now the only drugstore left in Lunenburg, but everything is fine because it's a really…read moreGOOD drugstore that's been around for about a century (you get that kind of thing in Lunenburg). It's a full dispensing pharmacy with free local delivery and some of the nicest, most caring professionals I've ever met behind the counter. They are really an active part of the health care team for each of their customers, and couldn't be nicer or more helpful. They have a great relationship with all the local doctors. Kinley also has an extensive selection of home care products staffed by a full time LPN. With an aging population, this is very important. You can rent or purchase lots of equipment or supplies here, as well as participate in food care clinics and testing and monitoring for diabetics. They also have all the regular drug store products you'd expect. The cosmetics section is fairly small, but there's a good selection of every other kind of product you might want to buy in a drugstore. We've used Kinley's now for a decade, and it just keeps getting better, perhaps as we keep getting older!

From the owner: Kinley Drug PharmaChoice is a locally-owned community pharmacy in the heart of Lunenburg, NS. You…read morecan count on friendly and professional services and wellness advice. We are wheelchair-accessible and offer delivery.

This place is A-OK! It is good, not great…read more As Lawtons locations go, it's definitely middle of the road. If I were grading it, it'd get a B- for "Satisfactory." If it were a student, it would blend into the background - not outstanding but not under-performing either. Above and beyond? Heck, no! Perfectly adequate is just fine!

This drug store location is my most frequented, simply because its so close to my place of living…read more Besides the factor of convenience, there is nothing about Lawtons to keep me coming back. Its a tidy, presentable store and covers all the basic tidings. Last minute trip? Yes... its the typical drug store to the rescue. With a postal center, medium-sized cosmetics section, pharmacy and all the isles in the between, Lawtons is likely to satisfy most. However, as a reoccurring customer, I've noticed poor, untimely service on more than one occasion. The people at the front cashes always seem to be more than adequate; however, its the cosmetics and postal peeps that have been off their game. I can say with confidence that EVERY time I've browsed the cosmetics section, I've been either blatantly ignored or exposed to loud conversations between staff members. If they, then, see me, and choose to make the effort, its never been with regard. This is a section of a store where people look to employees for expertise, and its just not present here. I've had a few bumps in service with the postal counter, as staff consistently appears stiff and reluctant to serve. The job gets done... but how about a little pep. Not a lot... I realize customer service can be grueling. But could you stop acting like I kicked your puppy? Sheesh. I'd like to see some friendlier service here to back up the convenience. Here's hoping, but I won't hold my breath.

Vainly searching for help to find an item and then rude service at deli counter…read more Searching for a sushi mat, I looked in vain for an associate, finally finding somone at the next Deli meat counter. It was 12:45 and the whole section of the store seemed empty of staff. The associate came back to the counter and there was only one other customer who seemed to be browsing the selections. I said, " I have a quick question " Do you have any sushi mats?" Her counter was just opposite a sushi supply section I had already searched. Despite this she said an abrupt "I don't know but she was here first" in a rude way. I was just looking to have a question answered and didn't think I should wait through a whole slicing meat order first. This person is not an asset to your business but you need to train your staff better and have a policy of asking staff to contact a floor person to come and help when necessary rather than rudely brushing them off. I left the store angry and highly doubt I will be back despite holding credit and loyalty cards from Superstore.

The store is nice, clean, and well stocked. This is not the issue…read more The issue is the cashiers. How did you find such a bunch of grumpy mean nasty women all in one place. I dunno, but congratulations you nailed it. These women do not greet you, they make you feel like going to their register is a horrible thing to do to them. They are nasty about bagging your groceries, and are never polite and friendly when you leave. I understand it is hard to keep staff, but i would rather deal with a robot than these nasty wenches

I went to spring garden road shoppers at 10 pm today. Staff was very rude. They are telling each…read moreother to do help but no one wants to help. Even one staff was using her phone in the beauty area, when I go near her to ask for help she run away. For 15 mins I was looking for help. Real'y bad service.

We went to Shopper's on Lacewood Dr. Halifax on 20 Oct 21 to get a few things plus medication…read morerefills. This man was at the back of the store, with his mask going around his chin, talking to a woman. He later went into the pharmacy and set himself to work at a station. Based on his attire, he appeared to me that he might have been the owner/manager. The whole time we waited for our transaction to be completed, he remained within the boundaries of the pharmacy with his mask covering his mouth but not his nose !! And no workers told him to put his mask down. I wanted to but it might have turned ugly. Talk about leading by example that guy. On our way out, we used the self-checkout. The sign said quick & easy... but it was more like complicated, confusing and fructrating. The cashier helped but her PR was next to none. I might switch with Costco for my meds. Totally unsatisfied.

November 10th- rude pharmacist made judgement of me about my medication. Difficult to understand…read moreher accent. I had a question about my present medication and reviewed previous medications in my history making me feel uncomfortable with community customers within hearing distance. This should never happen. I left feeling depressed.

staff are helpful abd good good cough syrup, wide selection, not often out of stock!read more

Thank you for the great service you provided, I am new in town and had a few issues with…read moretransferring prescription's and these folks went the extra mile to help me feel right at home. Thank you again ladies.

Surprised this Lawtons is not on the list with the other stores. This pharmacy is one of the best…read moreI have been to. The staff are like family as they help you with your order and remember you and greet you and quick service on top of all that. Friendly staff here all around and very helpful to all your needs. Thanks to my favorite worker there, Brenda, she seems to be the one that always answers the phone when I call and she is fantastic.

I have never had a worse experience at a pharmacy, the staff are non collaborative and have no idea…read morehow to run a business, they leave their patients sitting there with no information! this is why Nova pharmacy is superior! definitely bug pharmacist

the older woman who works in the beauty boutique has ruined each trip I make into this location…read more often times I have to tell her I am not looking for help 2-3 times until she leaves me alone. Tonight I went in looking for fragrances with specific notes and decided to ask her for suggestions... she showed me fragrances that had nothing to do with the notes I mentioned and was keen on trying to pressure me into purchasing them to make a sale on expensive product. when I then asked if I could smell a few of Ariana Grande's perfumes to see if I liked them she complained that she would have to get a key to open the cabinet and expressed not wanting to do so for me, so I left. I have never been in a store where the workers complain about doing their JOB to the customers and instead try to sell them something they don't want. I really hope she can learn from this and provide better customer service.