The signed turned out awesome and detailed! The turnaround was so quick. Mireille was an absolute…read morepleasure to work with. Will be back, support local!

Abby's is local to greater Grand Rapids printing shop that is centrally located just off the East…read moreBeltline and 28th street. Walking in I noticed the shop is clean as a whistle and they have setups to print all kinds of stuff. I was most impressed that I had worked with them over the phone and via email to secure 150 copies of my Fathers obituary for his funeral. They printed them off and folded them taking great care to make the copies as clean as the jpg. files could get that I sent. Abby's prices were seriously reasonable as I sourced completing this from a few different vendors. Abby's was the one and they won my business! Always go local! I would go back to Abby's anytime I need anything printed in mass or enlarged. Timely, professional and courteous. What more could you ask for!

love them! they always do an awesome job in a timely manner!!…read moreChelle Otsego Health & Fitness

Quick helpful staff know what they're doing. It doesn't look like much from the outside, but inside…read moreits all business.. I've taken several things there to be copied and and made; everything was done quickly, professionally for a reasonable cost. Why drive to Kalamazoo, when we have service like this locally?

What a great little shop with very nice employees. We went in for a binding and Chris helped us. He…read morehad impeccable customer service! It was very refreshing!They also offer a variety of other services. I would highly recommend using this local print shop. Can't say enough good things for how good their customer service is.

Was in a pinch and needed something printed fast. The staff took care of me and got me on my way,…read moredespite providing them with a file that was formatted incorrectly. Will definitely go here for prints moving forward.

Gretchen is an amazing worker! I hope this review gets to her! She helped my disable self with…read morepacking and was so sweet with me.

James is the best service manager! He's always been extremely helpful and kind. I love this locationread more

I had to get a large shipment to Japan and Sam, the store manager, was super helpful, nice, and…read moreeasy to work with!!

Had a last minute print job (at an incredibly busy time). The staff was honest about expectations-…read moreand yet over delivered. Great problem solving, customer service & work ethic!

Can you say "Highway robbery!"? I needed to ship a vintage…read morerifle scope that sold for $5,750. I set up shipping with UPS online-cost (fully insured) was $98. When I tried to print a label I got a message that because of the high value of the item, it had to go through a UPS employee in person. Not knowing the UPS customer service on Clyde Park was shut down, I started there. An employee outside the building told me The UPS Store was nearby, so I went there. After considerable key punching, the clerk quoted me $248 to ship the package-including $178 in insurance! I told her the online price was $98 and her response was "Well, we charge retail." I stopped at the Wayland Post Office on the way home and was quoted a price of $94.60 for priority mail, including their maximum available insurance of $5000. They took it, promised to handle it carefully, didn't give me the attitude I got at The UPS Store, and had it to my customer in Nebraska two days later. Geoff C.

I do a LOT of returns at various UPS Stores due to Amazon and the nature of my work. I have been to…read moreSEVERAL UPS Stores, in MI and in several other states for work. My experience at this particular location is the worst customer service I have ever had at a UPS Store. In short, visit another location if possible. Longer explanation below. I had two boxes of light fixtures to return, they were delivered to me from Amazon as one order, and when I hit return on the website, I had one QR code provided to me from Amazon. When I arrived and they scanned my phone, the girl working at UPS refused to return the boxes, said I needed a bigger box for both. I could purchase it there, or return home and come back. I had one code, and it needed to be in one box. I asked why, as that has never been a issue before. BACK STORY: I have returned hundreds of items in my lifetime. Sometimes with up to 10 on 1 QR code. She was (rudely) insistent, that I needed 1 QR code per 1 item. Again, NEVER have I been asked for 1 QR code per 1 item. I stepped aside trying to look on my phone about how to get another code. While I waited I watched her help another customer. A woman with her arms full of smaller items as an amazon return. She told her the same, and made the woman purchase a cardboard box from UPS for $5. They put all the items in the box before processing the return. I stepped up again, asked if it was a new policy? She looked at me, and rolled her eyes, said it was always the policy, and they have always needed one code per item. I said "ma'am, I do hundreds of amazon returns at tons of UPS stores across the US, with multiple items, can she help me understand why is this the first time I am hearing this?" And she blew me off, and said that wasn't true, I was mistaken. A co-worker turned around and got involved and said "she is right, we tell everyone this.." I was confused, frustrated, and they had given me a LOT of attitude that I was wrong and they didn't want to deal with me. so I left. Drove to another location 5 min away. At the second store they were polite and explained: they can put things in plastic bags if they are smaller, but the items need to fit in medium boxes they send back to Amazon.. my 2 light boxes were too big, and would need to be processed individually. The other store helped me with my phone and getting 2 QR codes, and politely helped me understand the policy for the future. It was all handled quickly in a few min. This location was rude, dismissive, and gave no explanation. They also charged the woman ahead of me $5 for a box. After it was all done, it made me think they are just scamming people to buy extra boxes at this location.