My husband and I started searching for our first home by ourselves a couple of years ago and did not have much luck in the beginning. We were recommended to Stephanie by our banker and coincidentally, we ran into Stephanie at one of the open houses that she was showing and thought she was very knowledgeable and professional. We started working with her and she made the process very smooth and easy as first time home buyers. She was very patient, honest and transparent during the entire home buying process. She would take the time to get a sense of what we were looking for in a house and made sure to do the research. As she was showing us properties, she was very personable and it definitely shows that she knew her stuff and she was able to offer great insights. She was always responsive when we had questions and was with us at every step during the closing process. Overall, we thought Stephanie was very personable, responsive, honest, and knowledgeable. We appreciate all she has done for us throughout the process. We definitely recommend Stephanie and FILO real estate for anyone that is looking for a real estate agent. You'll definitely be in great hands! read more

I am extremely grateful to have been recommended FILO real estate, by a previous client of theirs. Both Stephanie and Ryan are phenomenal at what they do! As a first time home buyer you can only imagine all the questions we had; Stephanie was on top of it every step of the way with updates and helping in any way she could. Ryan is a wealth of information (very handy when you've never owned a home and aren't familiar with pretty much the entire inner workings of a home); He was able to point out things through every walk through (virtual and in person). We were able to find a perfect home thanks to all their help and knowledge! If you're looking for your dream home and great people to help you every step of the way, don't hesitate! Give them a call! read more

Stephanie and Ryan were amazing to work with! They are super chill people who you'd want to be friends with and are also kind of amazing at their jobs. Every house we looked at as if Ryan were purchasing for himself and he will give you his brutal honest opinion on each one. No time wasted here! They are always available to answer any questions and guided us every step of the way through closing. I've already recommended them to my family as well. read more

We only ended up with our wonderful house because of all of the hard work Stephanie and Ryan did to help us find and close on it. We worked with Stephanie the most: she was amazingly professional and the best guide one could ask for. She and Ryan were able to walk us patiently through numerous house visits and drew from their expertise throughout on financial matters, negotiations, assessments, budgeting, and neighborhood questions. They were fun, honest, and down-to-earth: we always felt that we knew exactly what was going on and what we should do next. They worked within our time constraints. We were able to draw upon their contacts as well to get additional help. There is absolutely no way that we could have done this on our own, especially when push came to shove about the house we found -- they knew what to do to make it happen in the face of competition and uncertainty. They added immense value, and we are confident that we ended up with the best of all possible options. So happy we chose Stephanie, Ryan, and FILO! read more

Steph and Ryan have been amazing through every step of our first time home-buying experience. Navigating the housing market during the COVID19 pandemic has definitely had its challenges but from the very first virtual tour to our in-person closing, Steph and Ryan made the entire process seamless. We greatly appreciated their knowledge, experience, responsiveness and complete honesty. Steph set up appointments for us, walked us through the paperwork, and ran numbers for us to make sure we were making the best offers. Ryan was very knowledgeable in all areas of the house and provided valuable insights into the condition of the home and how much work would be involved if we chose to buy that home. It was obvious that they cared more about making sure that we were happy in our home than making an easy sale. It's rare to find such genuine and honest agents. We're so grateful to work with such a phenomenal team and would highly recommend them to any future home buyers. read more

When we started our home search in 2018 we were very green We had no idea of what kind of house we wanted, where we wanted to live or what realtor we were going to use. We really didn't have much time to research agents so I went with my gut and gave Ryan a shot. He was very responsive, professional and always prepared to show us homes. It was a such a pleasure working with Ryan because he was easy, knowledgeable, honest and not pushy like so many agents can be. In the rare occasion I couldn't reach Ryan, I would simply call the office and speak with Stephanie who was wonderful as well. After a few shorts months, Ryan found us the perfect home and we couldn't be happier. That you Filo for making our home search and purchase a very enjoyable process. read more

Stephanie made the home buying process such an easy and fun one. Her expertise and knowledge made everything super streamline and helped me realize what I wanted and what I didn't. She never made it feel like a job and made me feel like my wants were her priority, too. I would recommend her highly of you are in the process of looking for a new home. Thank you Stephanie. read more

Stephanie has done a great job for me to purchase an apartment at bayside, I like her smile, professional work, immediate response and knowledge of the local real estate. She even gave me a lot of ideas after the closing. If anyone of my friends ever needs a realtor, I am going to recommender her name and I would definitely recommend Stephanie from Filo Real Estate Group read more

Ryan and Steph are amazing realtors. We were very fortunate to have them help us find our new home on Long Island. We were first time home buyers and needed all the hand-holding and expertise possible, especially during the COVID pandemic. Ryan and Steph were super knowledgeable and competent (Ryan knows his stuff - when he walks through a house, there's nothing that he misses or doesn't have an answer). They were extremely patient, honest, and understanding during what turned out to be a year-long search process. They never once pressured us (they assured us to take our time and follow our hearts), but equipped us with all the facts and knowledge to make the best decision for our family. When negotiating on our behalf, they never chose the easier path, and we always felt that they had our best interest at heart. Due to their years of experience and many contacts (attorney, inspector, banker, etc.), they also made the entire process smooth and easy. We couldn't have asked for better advocates/partners for one of the most important decisions for our family. Words cannot adequately convey our gratitude and appreciation for them. Steph and Ryan, thank you again for all your dedication, sage advice, and patience from start to finish! read more

Stephanie was very detailed and explained everything to us very well. She was patient and ensured that we only bought the house if we truly felt it was the right one. We had a very pleasant home buying experience. read more

As cautious, first-time home buyers, my husband and I spent over two weeks selecting our agent. Among 6 agents we considered, Ryan at FILO stood out the most: he was knowledgeable, honest, patient, and professional. We couldn't have found better. The whole process from introducing ourselves to closing on the house took 8 months. Ryan listened and understood our needs and goals--a long-term house where we can settle down and raise our daughter. He was always on time, communicated promptly and clearly, and thoroughly explained pros/cons of each house we viewed. He also taught us a great deal about the buying process. If we felt hesitant about a house, he never pressured us to make an offer. With each offer we made, he told us what to expect (turned out to be correct) and made sure we weren't over-bidding. Once we found THE house and our offer was accepted, Ryan and his team helped us to make sure all the paperwork, inspection, and closing went smoothly. Ryan and Stephanie are not only dedicated realtors but also fun to work with. Not sure how many people can say the same about their realtors! I definitely recommend FILO and will go back to them if I need another real estate transaction. read more

Speaking from a first homebuyer's perspective there are so many unknowns and it's a long, scary, and tedious process. We reached out to many agents and Ryan immediately stood out as someone that you could trust and that would make us a priority. We are so appreciative to Ryan and Stephanie for taking the time to look at places with our busy schedules for MONTHS until we found a home we loved. For a first time homebuyer we didn't feel rushed into anything and Ryan was always patient and helpful. He would also give us objective and knowledgeable information during each showing about the home we were looking at from top to bottom. After we closed Ryan and Stephanie checked in periodically to see how we were doing. They truly care about their clients and we would highly recommend them to others. Going with Ryan was the best decision ever. read more

We came to this place to look for a home. The people that work here are very friendly and really make you feel comfortable. They worked with us and understood the budget we had in mind. They had a lot of listing and some really high end ones. They also had plenty in our price range. read more

Phases & Spaces - WOW FACTOR - Real Estate Services Near Me - Queens, New York

After nearly one year of searching and countless (10+) open houses, we finally found the perfect home thanks to Ryan. The fact that he stayed with our search for so long, while being limited to a 15 block search radius, should speak volumes as to the type of broker he is. Patient, insightful and an absolute pit bull when negotiating. Also learned a ton about HVAC's, asbestos, permitting and home maintenance while attending all the open houses with him. The other 5 star reviews are honestly spot on. Could not be happier with the broker and the home. This is the guy that you want in your corner. read more

It took me a while to find an agent to work because so many arent passionate enough about real estate or quite frankly arent very responsive. However, Ryan was amazing to deal with. I was looking for an apartment in Forest Hills and was fortunate to cross paths with Ryan and his team. Every stone was turned in our quest to find the perfect place for my wife and I. He knows the neighborhood very well and walked me through all the different nuances that come with purchasing a place for the first time. Buying a home is in no way an easy process, but having someone as knowledgeable, friendly and hard working as Ryan makes it so much easier. Highly recommended (especially because he doesnt force a property on you and wants you to want it in your heart!) read more

We cannot underscore enough how wonderful Stephanie and Ryan are, and how appreciative we are for the close attention they have given us over the years. They are trustworthy, reliable and patient real estate brokers, who always had our best interest at heart from guiding us through our first co-op purchase in 2016, to the sale of the co-op and the purchase of a single-family home 6 years later. They provided invaluable service every step of the way - from preparing and updating board packages when we were purchasing, to ensuring great (and safe!) turnout for the sale of our co-op for our open house during COVID, to helping us find our forever home in a very crazy housing market! They have a solid network of experts to help along the way - and were able to recommend a great attorney, lending institution, meticulous inspector, as well as trusted recommendations for various contractors along the way. They are thorough when looking at potential homes to purchase, asking the right questions that we wouldn't even think to ask, with a solid understanding of construction, as well as electrical, plumbing, gas, and water systems. They were always highly responsive over text, email and phone - giving us so much personal attention despite having many other clients they were working with at the same time. Would highly recommend their services to potential buyers and sellers - you will not be disappointed! read more

I honestly cannot say enough about Ryan and Stephanie. We had to sell my father's home quickly, and it was not in the best of shape. They essentially coordinated every aspect and made things SO much easier for us. They recommended reputable vendors and an attorney- and as we lived 45 minutes away, were available at every hour to let them into the property. They strategized to get us the best price with timing on the market and consideration of other concurrent sales in the area. These guys are down to earth, reliable, smart and totally awesome. Can't imagine a better team- I'm keeping in touch, because they'll be my first choice next time we buy or sell a home. read more

After interviewing several agents, I went with FILO to sell my condo. I couldn't have made a better decision. Ryan and Stephanie worked hard to present my home in the best light - amazing photos, plus a 3D-rendered walk-through that is truly immersive and impressive. They then engineered substantial interest through their open houses (which were carefully planned to maximize competition) and ultimately sold my place for a record price. All throughout the process they were great at communicating and advising me on my options. Would I use them again? Without question. read more

I recently purchased my first home with Ryan. He is an incredible agent. I worked with him for a couple of years before finally finding the home I wanted to purchase. He is patient, incredibly knowledgeable and willing to go the extra mile. He was on my side every step of the way and I always felt like I could trust his expertise to help me make the right decision. I highly recommend working with Ryan and Filo for anyone looking to buy a home! read more

We've now worked with Ryan and Stephanie for 2 home purchases, first our co-op 5 years ago and just this year a new house on Long Island when we needed more space and to get away from the city. There's a reason we went with them a second time. They're knowledgeable, reliable, informed and great at what they do. We listed our co-op with them, and because of the combination of their staging, 3D photo/walkthrough, and marketing, everything went great even though we listed literally the week that the Covid lockdown began. Somehow we got multiple offers on our apartment without a single open house and got a great price for it. They also got us a great new house in the suburbs even while the market was crazy hot with everyone fleeing the city. They helped us navigate a bidding war, a simultaneous closing on the same day and connected us with great professionals at every step of the process. I feel so lucky that we found them for such an important life event during such a crazy time. Our family is now happy in our new home thanks in large part to FILO. read more

Don't trust these people. Ryan and Stephanie (Lim) McNeil rented an apartment to me in a house owned by Charles Lim, their father. They never told us their relationship to the landlord. I paid a real estate fee to him. After 1 year, they wanted us to leave and did not renew our lease. To get rid of my family they accused us of not paying our rent. They tried to evict us. Of course I had my bank statements to prove I had paid. read more

I am writing this review to thank Ryan and his Team for their professionalism and hard work. Several months ago, my wife and I began working with Ryan to find a home in the neighborhood of Jackson Heights. Being first time buyers, he educated us about the community and walked us through the process of finding a home. With patience and diligence, we found our home within a few months. We cannot thank Ryan enough! If you are searching for an agent who will guide you and give honest and courteous service then Ryan is the right choice. read more

Ryan and Steph were great with me and my wife's purchase. They work great together and helped us with our home search. They helped us with our Co-op purchase about 4 years ago and now just recently with our house. We needed an upgrade when our family expanded. The first time we used them they were great and knowledgeable and never tried to push a property on us just to make a sale. They helped me and my wife along and were very patient with us which is why we used them again when selling the co-op and purchasing a house. They worked around me and my wife's work schedule and they did a lot of leg work in trying to look for homes we would like and checked off our wants in the new house. I definitely would recommend them and would use them again if selling and/or purchasing another property. read more

Ryan McNeil is awesome. He helped my family sell a 1 bedroom coop in Queens. He represented us with the utmost professionalism. We chose Ryan because he had clear direction for us, a goal, and a plan to reach that goal. He executed quickly on all of it and negotiated a sale price we were very happy with. Highly recommend. read more

The home buying and selling process can be super stressful, especially as a working couple with a baby! When we began this process, it was important for us to find ONE broker to coordinate both selling our coop and helping us find our first home. From the first time we met Stephanie and Ryan, we liked their streamlined approach for the whole process. It was clear to us they did not want to waste any of our limited time. Stephanie mapped out their strategic coop selling process on the expected timelines and Ryan had a wealth of knowledge guiding us through every single open house. They helped us make an educated decision by pointing out red flags and future resale issues with every property. Ultimately, it was their attention to detail that brought us back to a house we saw on Day 1 who's price dropped a month later! As for the coop - they took a very strategic and aggressive approach in listing the coop for sale. Our coop photos looked amazing and our first open house brought in over 40 people. They took time to vet potential coop buyers to ensure they would be approved by the coop board and negotiated a full-ask sale price for us! We received 5 competitive offers and were in contract within 2 weeks of listing! The entire process couldn't have gone any smoother. We highly recommend Filo Real Estate and are so grateful to have worked with them to achieve this milestone in our lives. Thanks so much Stephanie and Ryan! read more

Ryan and Stephanie are truly a dream team. I was able to count on them 100% to creatively market and see through the sale of a historic house, up to a complicated closing. At every step of the way, they were available, dedicated, energetic, personable, and proactive: from the immediate callback, when I first contacted them, to ensuring the close date by helping to navigate outstanding permit issues. I couldn't recommend them more highly. read more

This is a delayed review that I should have left months ago.Stephanie is one of the reasons that we could buy our first home in Bayside, Queens. In our first phone conversation, she convinced me that their real estate agency, FILO, is the best one to work with. As a result , I cancelled our appointments with other agents and work solely with FiLO. And we are glad we did. Stephanie is honest and very knowledgeable about the real estate market. Her organizational skills are excellent... And the team leader, Ryan...Ryan is the best real estate agent we have met in New York. And I can tell you that we met many agents! What makes Ryan the best is that he gives you confidence that you are working with the right person. I am not an easy person to deal with since I ask too many questions, do extensive research, and try to finalize things as fast as possible ( we had a closing less than a month after contracts signed by both parties). Ryan put up with me and was always by our side. As compared to other agents, he has extensive knowledge about home construction and he would tell you right on the spot that if materials used are good or bad quality...Another good thing about working with Ryan is that he never pressures you about buying. It was a great pleasure to work with him... (Coincidentally, our daughters go to the same school and we get to see each other from time to time and we intend to keep in touch) read more

Ryan was an amazing resource throughout the entire process of buying my first Co-op in Jackson Heights. Upon meeting Ryan at an open house, he was always available for questions and recommendations. He was able to find the perfect home for my needs and get me in to see it first. Even when the closing process took an exorbitant amount of time, due to the estate being held up in a lengthy probate court situation, Ryan was always there to get information and assure me everything would be ok. I could not have asked for a better experience and recommend you reach out to him and FILO for their expertise, professionalism, and support. read more

My husband and I were lucky to meet Ryan very early in our home buying process. We went into it fairly blind and attended a few open houses where we found listing agents to be pushy and manipulative, but then we met Ryan. Ryan is totally straight-forward, calm, patient, and he has a great sense of humor, which we appreciated. We never felt pressured to make an offer on a place we didn't like or to offer more than we felt comfortable spending. Ryan was also very frank with us when he thought places were overpriced and we should walk away. Eventually, with Ryan's help, we found a place that was bigger and better than we could have ever dreamed. Although we plan to put down roots for a while, I guarantee you if and when we sell our place or look to buy something else, we will call Ryan immediately. read more