This hospital used to be the best place to go for medical care but has fallen hard and fast over…read morethe last 5 years. My mother has had 2 separate times of her going to the emergency department, usually late at night, and been sent to sit in the waiting room for HOURS. Once, we thought that she had a massive leaking infection in a recent surgical site (thank God that was not the case!) and she waited for 4 hours before we realized our mistake and she decided to just come home. Tonight, she needed help with an extremely painful leaking cyst on the back of her thigh. She wad made to sit on that extremely painful cyst (being flat out denied a place to at least lay down as she cried in the waiting room) for FIVE HOURS. Meanwhile, every cough and sneeze that walked in was given a bed before her. I don't know what happened to patient care at this "hospital" but clearly it has died in a corner somewhere....I recommend checking the waiting area.

The hospital staff was good. But the home healthcare manager is sub-par. She decided to stop…read moresending workers but neglected to inform the patient. That is a dangerous situation considering they are dealing with people with medical problems. I tried talking to her and had answers for her concerns but she just kept talking over me and would not listed. So I would recommend Phelps Hospital but definitely not Phelps Home Healthcare unless they get a new manager with management skills.

Delbert Day Cancer Center has the most wonderful staff and caring medical staff. . . They handled…read moremy procedure with every bit of their hearts. I felt safe and felt they cared.Thank You all!

I am extremely displeased at the unethical treatment of staff and clients…read more I had a wonderful doctor who I saw regularly, she started to get depressed and eventually left. After she left I found out they were not treating her nicely, Forcing her to leave. I'm special so I don't pay much attention to it. The satin doctor I got next was not understanding or caring. She even seemed like she doesn't understand the mentally unstable. She thought it was a joke to trigger and maliciously poke fun at my disability. So I requested a new doctor. And my last one. Dr. Mallikarjuna Bagewadi Ellur This man doesn't look me in the eye the whole time I'm there. Like he's ignoring me. At the end of our meeting he says I see you have been on the same medication for over a decade. I'm going to change that It's my medical recommendation that your losing weight. "How much weight have I lost in 6 months?" Oh looks like you gained 3 lbs. Well my medical recommendation is your not sleeping. "Did I say anything about losing sleep? Or having trouble sleeping?" No... but it's my medical recommendation l So this man, doesn't look at you or your history and has a medical recommendation with out hearing what you have to say. I argued with him for most of the session, and it comes to knowledge he doesn't get paid off the medication I'm taking and wants to change me so he can get kick back from some one. I was utterly shocked at this man ethical practice. I can now see why you have no quality doctors or any one thats educated in the mentally disabled. I would be terrified!!!!!! To ever come here, they don't care about you or your health. They really only care about the number of pills they push and half the time they aren't even the right ones.

From the owner: Mental Health Disorders, Psychologist, Psychiatrists,read more

Beat doctor I've ever seen in the state of Missouri. She really cares about her patients. The last…read moretime I saw her was 15 years ago.

From the owner: Lee Parks, D.O. received her BS in Medical Technology from the University of Illinois, Medical…read moreCenter Campus. She later attended the University Of Health Sciences College Of Osteopathic Medicine, now known as Kansas City University of Medicine and Biosciences, for her degree in osteopathic medicine. Internship was in St. Louis, Mo.at Normandy Osteopathic Hospitals, which exists now as Des Peres Hospital. She is board certified in Family Medicine by the American Osteopathic Board of Family Physicians. Much of her practice life has been spent in Union, Mo.where she worked for 18 years before coming to Rolla in 2007 to become part of PCRMC Medical Group. She has particular interest in asthma, diabetes, psychiatric disorders, musculoskeletal problems and osteopathic manipulative therapy (OMT) which she uses both in diagnosis and treatment.

Not a bad place to go to if you're looking for a walk in. But as a PCP provider specifically the…read morefemale doctor, I have not found her very personable and to have great bedside manners or make you feel comfortable. She's rather awkwardly quiet from a time she gets in there she does not give good greetings or even look you in the eye hardly. The most she looks at you and speaks to you is at the very ending of the appointment. So for like 10 to 20 minutes it can be come quite uncomfortable when you're in the room with her and she's just focused on her computer and barely looking at you or talking to you. Hopefully in the near future they can improve their quality of performance when it comes to communicating and being personable with their patients.

After going to Rolla Urgent Care for about 6 months now-since I am in a certain medical contract…read morewith a particular doctor; I'm not in a position to just walk away and start over somewhere else. Hence-Ashley who is one of the office clerks; pulled a 360 degree turn from her use to be professionalism to her lack of professionalism and disrespected me out loud without any restraints; due to my making an inquiry of the wait time on my scheduled appointment! I was merely concerned because my last scheduled appointment went into a hour waiting period and I was not able to see the physician; I truly wanted to know what the status was at that time on that day; for that particular appointment. Moreover-Ashely yelled at me and told me if I didn't have the time to wait-to go somewhere else! this gesture was shocking and uncalled for-seeing as Ashley had called me the evening before asking me if I could come in at an earlier time; in hopes of helping other clients with their appointments, I did not hesitate to comply with her request. Furthermore-once I did get called for the appointment; the nurse who's name I didn't get; was in a rage and resorted to trying to treat me like a child by her statements to me of how sometimes appointments can take up to an hour or longer; and that's just the way it is, I can accept that or go somewhere else! Hence-like I mentioned I've been a client of this organization for 6 months; and was treated nicely until the day of July 9, 2024. I will continue to receive treatment from my physician who has always been more than professional; but I just wanted to let the public and other clients know of the nasty behavior I had to endured just because of my making an inquiry of the wait time-since there has been a change of ownership; and certain staff is not wanting to play out the transition as a learning curve for all. I deeply regret having to write this review-but I care about my community and want the conditions of the sometime long waiting periods at Rolla Urgent Care can become frustrating-without hurting anyone's feelings.