Only been with this company and agent for about a year and a half. Recently I had made my first…read moreclaim for some damage to my automobile. I must say it's been an absolute nightmare working with this gentleman and Allstate's claim process. I guess I could've managed the process even though it's set up is horrible, but what made it even worse is the rudeness of this agent. I would recommend finding a different agent as this gentleman is very hard to discuss any kind of problems you may have with your insurance. he likes to blame the customer which is just not good business. I will be looking for a new agent and insurance company at my earliest convenience.

Everyone I've worked with in this office is great! They have a lot of fun together and take great…read morecare of their customers. Go in for a laugh and great insurance quote!!

Shannon and her staff get an A++ from me! Nothing but great service and hassle-free claims. I had…read moreroof/siding damage from a storm, and the whole experience from first phone call to a completed job was STRESS FREE! I have homeowners, car and life insurance thru this agency and wouldn't have it any other way

The best experience with an insurance company yet! I was…read moretaken care of by Amanda Perez one of Shannon's reps. She treated me with respect and undivided attention. Every question I asked she answered, if she didn't know the answer she told me she would call me back and she did call me back promptly. She treated me as if I was purchasing a 100 million dollar policy even though I was just getting regular homeowners and regular auto insurance, it wasn't like I was talking to an insurance representative it was like I was talking with a new friend. I switched from Allstate for a lower payment but not only did I get lower cost I got much better customer service, and I had pretty good customer service with Allstate. In my opinion thats almost better than saving money!

Sara and her team are awesome. It's so obvious how much they care about their customers and…read morecommunity and how committed they are to giving the best level of service as an insurance agency. Above and beyond!

From the owner: As your local American Family Insurance agent, I can offer you dependable auto, home, business,…read morefarm and life protection. Our new office location is 179 Northwest Hwy (Highway 14) Suite A Cary, IL 60013. Please feel free to stop by Monday through Friday 9-5, or call 847-639-3381 to schedule an afterhours appointment. We're here to help you peruse and protect your dreams. I look forward to seeing you soon!

I start my residential and commercial painting company 17 years ago and when it was time to carry…read moremultiple insurance polices for the company Chuck and the staff at Frisch & Barrett were amazing in finding the different policies that were the correct fit for my company. What sets F&B apart from other insurance companies is their customer service. It's beyond exceptional.....it's AMAZING! When I would send an email it was ALWAYS answered immediately. Whenever I would call my questions/ inquiries were answered immediately. Holly is a just awesome! I'm a small business owner and am hyper sensitive when it comes to customer service and not easily impressed.....well I am with F&B. If you're looking for an insurance agency that makes sure they are providing you with the best possible policies for your company with some of the best customer service in the Indy then Frisch & Barrett is your next insurance agency. Well done Chuck, Holly, and everyone!

Horrible insurance agents! Had a claim against one of their insured (company), they denied any…read moreresponsibility said we had to follow up with the company because they had a $ 500 deductible. I have a certificate of insurance that has no indication of any deductibles when referencing their coverage. Once I said my claim was for $ 350 suddenly there is a $ 500 deductible. Very shady characters! Find someone trustworthy to have your insurance with. I know they make their money by avoiding paying claims, but what if it was your house or vehicle?? Don't take the risk with these people.