Been using Mayleys for 2 years now. Always courteous...both phone staff and technicians…read more Flexible with scheduling, always on time, and keep me updated with arrival. Wade is my technician and he is awesome. Very kind, friendly, checks all corners and addresses any of my concerns. He even tolerates my very rowdy dogs! Thanks for doing such a great job to keep me bug free. iris

Had this company exterminate termites and treat to prevent further damage. They made appropriate…read morerecommendations for repairs to damaged wood and were knowledgeable about prevention and treatment. I now keep a contract with them for continued prevention of infestations. Fair pricing, knowledgeable, honest.

To go order Soggy toasted ravioli. Cold soggy and tasteless…read morefried shrimp. hamburger steak was missing the ordered gravy. Red beans and rice was ordered but not included.

A driver in car #25974 sped up fast and cut me off really coast coming up Cowan Lorraine Road today…read more7/24 around 12pm. (I have it on dash cam). If this is how they represent their company in public, I'd hate to see how they actually do when they're servicing people's homes. I am glad as I just bought a new home and now know which company to NEVER use.

We called Bug Pro because we thought we might have a termite issue. Patrick came out and did a…read morethorough inspection, including going under the house, and assured us we were in the clear. This initial inspection was free of charge. He was incredibly friendly and personable and helped ease our concerns. Being that we live in the south and had just bought our home, we knew we needed to get a termite treatment program started. He informed us of termite and pest packages and gave us his card and was on his way. Shortly after, we signed up for the termite bait system and pest control annual contract. David came out and set it all up. Again, super friendly and personable. He explained everything he did and how the system works and even informed us of other things to look out for. Overall, the customer service was exceptional!! I highly recommend this company!!! We are in Gulfport, MS.

We had a situation that was complicated and confusing. It involved previous treatments, current…read morecontracts and multiple owners. Joel resolved the situation has gone above and beyond to show the company is acting in good faith. We will use them on future inspections.

Wonderful company, Happy with Service. I will be a customer for all my bug and pest problem…read more Hands down they are best and very reasonable on the price.

From the owner: Locally owned pest control company. We specialize in General Pest Control, Rodent…read moreControl/Prevention and Termite Control and Prevention. With over 16+ years of dedicated experience in the pest control industry, we bring a wealth of knowledge and experience to this newly founded business. We have successfully assisted thousands of customers, providing tailored strategies to effectively manage and eradicate pest issues. Our commitment to excellence and customer satisfaction is the cornerstone of our approach, driving us to deliver top-notch services from day one. Though newly established, we are poised to become a leader in the field, known for our expertise, reliability, and results-driven approach.

Great customer service and great products! I was given detailed instructions on how to use product…read moreand most importantly the product worked! No more fleas!! What an inexpensive treatment that works and you can do it yourself and not have to hire a company that cost so much. I would highly recommend this company to get your flea control product. It was a one and done deal! I had to use in my rental that was infested with fleas due to five cats.

From the owner: We are a Retail Store, Locally owned and operated by Licensed Pest Control Professional Operators…read morewith over 50 years of Pest Control experience. We sell professional pest control products to the general public and provide them with the knowledge needed to stop or prevent infestations of unwanted pests.

There is no substitute for an owner-led small business…read more After Orkin failed miserably to identify the source of a pesky biting pest, and washed their hands clean of the job (while keeping their $100+ inspection fee - see my Orkin Yelp review for details) my wife and I decided to call LaJaunie's pest control. Thank God. Within the first 5 minutes of site visit their inspector pointed out that the insect we were dealing with was the poultry mite from European starling birds nesting in our walls. These lovely creatures had drilled holes above our porch columns and shacked up with us. That would have been fine, I guess, except for the fact that THEY WERE INFESTED WITH POULTRY MITES. For the love of all things holy. It was quite the marathon - head to toe (literally the instructions were to sleep with this cream on from neck to bottom of your soles) lice treatment. Twice! And twice because until LaJaunie came - we had NO IDEA where these poppy seed - sized buggers were originating from. Enter LaJaunie's... 1) Insect (excuse me, arachnid) identified. 2) treatment applied. I had one issue that needed sorting and the owner personally called me and made sure his best team visited my home. 3) follow up from the best of the best wildlife squad JOBIE and SHANE. They shut the poultry mite operation down. Permanently. Then they offered to help me unload my vehicle of groceries and help set up my 8 year old daughters birthday party. What? That exists? Maybe I'm biased because I live in New Orleans and these professionals are based in Thibodaux. Thank you small town USA. LaJaunie's - exceptional

**WARNING TO FUTURE CUSTOMERS -- PLEASE READ THE REVIEWS CAREFULLY AND EXPECT A REBUTTAL BELOW THIS…read morePOST. In my opinion, do NOT automatically believe the company's response without reviewing the actual facts and documentation yourself.** My experience with LaJaunie's Pest Control was extremely disappointing and financially stressful. I was sold a very expensive rodent package, including approximately **$18,000 in exclusion work** that was supposed to help prevent rats from entering the home, in addition to attic cleaning and ongoing pest services. Despite all of this work and money spent, I STILL had rodent activity afterward and was repeatedly told to "just wait, it takes a while." **PLEASE READ THE CONTRACT CAREFULLY.** From my understanding, the cancellation terms heavily favored the company and included major financial penalties tied to the remaining balance of the agreement. The billing issues became even more concerning: * After already making **11 out of 12 payments**, I was told I could cancel and would not owe additional payments. * I later continued receiving charge notifications and attempted charges to my card. * I spoke with **Shelly twice** and was specifically told there would NOT be an additional **$49 charge** because they were "just picking up bait boxes." * Another charge was still processed anyway. * When I called back, management stated I still needed to pay. I was also told the company "records everything," yet the information later being described as part of my alleged agreement was NOT what I stated during the conversations. I requested copies of the recordings they referenced and am still waiting. Fortunately, I also keep my own records of conversations. When I raised concerns, I was told the employee involved "no longer works for the company." Again: PLEASE document everything in writing, save screenshots, review every clause carefully, and get multiple opinions before committing to any large pest-control contract.