He ghosted after it finally wrapped up. We were willing to accept that he put the wrong colour…read moreshingles on but way too many other problems. Lots of big talk about winning all sorts of awards but it didn't show in the case of our roof. Asked Dave to come back and fix up the problem areas and nothing. About the poorest customer service we have ever experience. if you want to hear that you don't know anything and how great he is he's your guy. my wife and I are seniors and had to borrow to get the job done. I don't know what sort of roofing awards are given but none of his many are customer service related.