Wow...What a great surprise to find such a good company with such professional standards. We moved…read morehere and had plumbing, gas fitting and heating repairs. All work was done in a timely fashion and at the price quoted. All the guys were so friendly and did rreally good work. We also had Triston clean our ducts and have never had such a good job in any of our other homes. It is also a real treat to have a friendly girl answer the phone and always try to make things work well.... Thanks so much The Bernts

They showed up wearing masks, I was expecting a plumber to install an electric hot water tank and…read morechange a seal on the main valve to the house. It was two technicians that arrived, they were pleasant but inexperienced and it showed. I figured it was a one person job and didn't expect to pay extra for a helper. So it was 6 man hours to replace a water heater. I mentioned the valve but it was ignore, I will be looking at another company when I need a plumber in the future.

Awesome service from a very personable and focused professional. We were really happy with his…read moretimely and excellent work. We would definitely use David again and would certainly recommend him for your home plumbing needs.

From the owner: Your trusted local experts in West Kootenay & Castlegar, BC. We specialize in quality craftsmanship…read moreand personalized customer care for all your plumbing and heating needs. Why Choose Us? Unmatched quality and attention to detail, Honest pricing and transparent communication, Reliable, prompt, and professional service, From routine maintenance to emergency repairs, we're here to ensure your comfort and peace of mind. Call us today at 250.608.7131!

We needed a second opinion on a sewer line repair and Valerie with Straight Shooter was a ROCKSTAR!…read moreShe was so professional and courteous, and answered all of our concerns in a way we were able to understand. Straight shooter gave us a much better quote for the repair than we were originally given and we could not be happier with our inspection. The world needs more Valerie's!!!

We had a clogged toilet, we think thanks to our grandson. Something was jammed in there and the…read moretechnician didn't give up. He kept running his snake and slowly dislodged what ever was stuck in there. I thought the price was pretty high at $275. In spite of the high price we were glad to get it back to normal without having to wait for days.

I was having problems with a very bad odour coming from the wall behind my washer and dryer In a…read morehome that I had just purchased. Tyler with High Point Plumbing and heating came and ripped out some of the drywall and was able to figure out what was going on and very quickly had it fixed. There had been screws put through the pipes and the fumes were escaping. Thanks so much Tyler for the quick fix and your professionalism.

Great service. I never realized how expensive plumbers were. About $40 worth of plastic pipe…read moreand pressure fittings to connect the new kitchen sink which was already installed, to the drain line... total cost $363.00. Loved the service and the plumber was nice ... but worked out to about $320.00 for 30-35 minutes for labor...

I want to give a shout out to employee David Stephens, who did the most amazing job for me…read moreyesterday. From start to finish I was pleasantly surprised of the great communication, fair price, quality work and fast service I received. He left my bathroom spotless after two messy repairs and I was so impressed. I have not always had good luck with contractors or repair people. More often than not, I have ended up feeling cheated, frustrated and disappointed, But not with Shaw. I believe this is the second fantastic experience I have had with this company. What really made my day was hearing from an employee what a great place Shaw is to work and how much they love their job. Now, you don't hear that every day! That right there is how you run a successful business. I highly recommend Shaw to all my family and Friends. The owner Hank Shaw, is a honest to goodness stand up guy.

Efficient, got things done competently. Easy to communicate with. Also gave them additional…read morethings to help with.

Dropped a tool into my bathtub scratching the new surface. Sigh. I would think that when i get into…read morea bathtub I would put down a protective layer of something.

Ghosting us when I had a follow up question. Now that work was done, won't return any of 4 of my…read moremessages

Had a plumbing emergency and called Dahl Mechanical, they were quick to reply and great to work…read morewith. Huge thanks to Jake and Kale for the amazing work! Highly recommend their services!

I was calling around everywhere to get some help for my mom, a senior in Castlegar…read more She needed to get some repairs to her leaky bathroom tub taps since its close to Christmas, and my dad has just passed away last week, and her having an open house on the 25th she really didn't want to have the taps leaking with people coming by. Rod was not only answered the call, right away but was able to adjust the schedule off of his team of guys and get one to come by who was in the area and within an hour basically of my call. I really can't say enough about business owners who do show they are there to show outstanding customer service. Thanks again, and would have no problem referring business to him.

I had been without heat for over a week as no one in Libby, where I live, had time to help me. I…read morecalled AGE Heating and Cooling as a last resort. They were wonderful!! they returned my call in a timely manner and were super polite and helpful on the phone. They let me know upfront, that they would be charging me from when they left Sagle. That was ok with me because at least someone was coming to help me out! Andy was very respectful and helpful. He had me back up and running within an hour and a half. I highly recommend Andy and his company

This is a top notch family owned company. They have integrity and they have a philosophy of…read more "Customer First". I would recommend them to anyone who wants to deal with an honest, technically minded company who cares.