I bought a GrabOne voucher for eyelash extensions and an eyebrow shape for this business ahead of…read moremy wedding. The voucher is non-refundable. I was impressed by the website, as it is very slick, informative and well put together. What few reviews I could find online also seemed positive. I called the business owner via the mobile number listed on the site to make an appointment (I was assuming at a salon, although this was clearly naïve of me), which is where I started to have my doubts. The voicemail greeting was clearly for a personal phone and was unprofessional. However, I thought "well, I guess it's a young person just starting out". I like the idea of someone having the guts to go into business for themselves, and was prepared to give her a break, so I left a message asking for an appointment 6 weeks in advance. The business owner then texted me back promptly confirming that she was available on the requested date, and asking what time would suit me. Over the next hour via text (to date I have never actually spoken to this person), we ironed out an appointment time, and it became apparent that she actually didn't have a business premises and was working from home. She offered to come to me (and it became increasingly clear that this was her preference), but did not mention an additional cost for this ("travel fee") until I asked 6 text messages later. Eventually we settled on me going to her house (she was about to move and would let me know the new address), as I had already paid for the voucher and didn't really want to shell out any more, and also I've never been particularly keen on having strangers in my house. Three weeks later, the business owner texted me out of the blue asking to reschedule my booking to make it earlier in the day and for her to come to my house after all for an extra $10 because "it's a full packed day that's all". At that point I was very annoyed by what I see as a lack of professionalism. I texted her back (my sense was that if I was not worth the cost of a phone call to her, I would respond in kind) indicating that I would be willing to rearrange my day to suit her, but would not be paying her extra for the privilege. I indicated to her that I would have liked to cancel the appointment due to my perception of her lack of professionalism, but that the voucher was non-refundable. At this point she decided to maintain the original booking, but that "all I ask is that you are on time so it doesn't affect the other bookings I have that day". In the end, after another three weeks of thinking, I decided to cancel the appointment and write off the cost anyway. The idea of spending up to three hours with this person in their home had become very uncomfortable for me, and I was concerned that the lack of professionalism in her interpersonal interactions might extend to her work as well. Possibly I should have given her more of a chance, but in the end I'm just not comfortable having any more to do with this person or having her around delicate body parts like eyes. I lose out by $70 in the end, but I guess that's the risk you take.

Hmm, first visit was amazed with my hair. Second visit…read moreanother Expert cutter (same price) cut my hair to blunt wasnt happy. 3rd time I went back to the same guy who didnt even bother to show me the back of it when I left. Had my hair coloured there and they didnt listen cost me $350 and my hair is short. He didnt listen to me I wanted highlights he did a full head of the wrong colour and now I am stuck doing it myself until I figure out how to change it because the expense and the damage has put me off and that was about a year ago.. So good luck... just gutted

First I'll admit my faults; I wanted to jump on the pastel hair wagon, I was tossing up between…read morepurple and blue. Ok there are my faults and here's are killer hairs; On the Thursday I went to killer hair and showed the stylist what I wanted, she informed me that she wasn't going to bleach my hair as it was too damaged, but the blue would come out darker and fade to a beautiful pastel blue. It took three hours for my highlights and then they didn't have enough blue so I had to wait an extra 30 mins for it to arrive. The blue was then slapped on my hair and left for 30 mins. As they were drying my hair I noticed it was patchy and started to worry. By this time it was 9pm and I was shattered. The stylist informed me that it the colour didn't take to a few small spots in my hair because of my hair (it had nothing to do with their application apparently). You know they've screwed your hair when the staff start telling you with fake smiles how good it looks. I got out of there as fast as I could hoping it would look better in different lighting. By the time I got home I realised how bad it was, it was blue and green in patches I had blue tips blonde roots and green lengths. I contacted the salon the next day explaining how upset I was and all they offered was a treatment and that I would have to wait a week for them to look at my hair again. They refused to give me my money back, and were extremely aggressive in their email responses. Luckily bettjemans found a spot for me on the Saturday bleach washed my hair and saved my sanity. Overall killer hair ruined my hair and refused to fix it. I'll never step foot in that salon ever again.

I hate this restaurant the food was bad and I'm coming here again. It was chlorine in my foodread more

If you're trying to find Cut Above, just follow the raggedy bunch of teens, all wearing their black…read moreCut Above t-shirts, smoking, and sporting an array of 'creative' hairdos. If they're not wandering up Queen Street, they're hanging out in a massive group right outside Cut Above, smoking and looking surly. Okay, okay, I'm sure there are some really mature, put-together students at Cut Above. I've just never witnessed them. I went in once for a cut and never again. I felt like the only thing holding them back from shaving half my head and dying the rest purple and green were the tutors. Plus I don't like going somewhere where a person wielding scissors is looking at me as if to say 'How can you be like, so totes old and still be, like, omg, alive and everything?'.

Love this place; I make sure to come at least once a month or so. The atmosphere is calm and…read moreserene, the staff are friendly, and the rooms and equipment are clean and stylishly furnished. This is a bit picky, maybe, but I really prefer spas that are cleanly (well, sanitation is important!) and East Day Spa is spotless and I never have to worry. Their prices are also very reasonable, I've found. The ladies there are very kind and communicative, and they do a great job. You also get some nice hot tea while you wait.

A fabulous relaxing experience - if you have your feet massaged - also book in shoulders and head…read moreto balance it out. A very relaxing experience and highly recommend to go to Metita Reestaurant after in the same Hotel Building. It has the same Spa like relaxing ambience and beautiful decor, customer service and the food is amazing!