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Phoenix Counseling Consultants

3.0 (2 reviews)

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7 years ago

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Fenner Susan MA

Fenner Susan MA

3.0(2 reviews)
0.1 mi

Susan has been a touchstone for more than half of my life. She has been my lady and the reason I…read moredecided to be a therapist myself. She is patient, honest, reliable, has good boundaries, and is a gift to our communities. Susan practices multiple methods of helping people (modalities) and she helps tailor treatment planning to an individual. She doesn't do cookie cutter therapy or rush any process. I am blessed to have healed and continue to heal in her presence.

I worked with Susan for about 9 months to address acute PTSD, as she practices a modality (LI) that…read moreis supposed to be very effective. It was clear to me that Susan's intentions were good. She wanted to help me. However, intentions are not enough. She was disorganized in sessions, unable to set or stick to goals, she wasted a lot of time, in the 9 months that I worked with her she never ran a standard protocol with me. It was a frustrating, expensive experience. In the end, she said that Lifespan wouldn't work for me and suggested I work with someone else in another modality. She did not have any thoughtful suggestions about what modality might be of benefit for my PTSD. She led me to believe that I just had a brain that therapy might not work for, which could have been very hurtful. I am grateful that I had a support network to run this idea by. They suggested I find a new therapist and I did. With my new therapist I've already done the Lifespan standard protocol. I've gotten much further within two weeks than I ever got in the 9 months with Susan. Again, I don't think Susan has bad intentions and I could even see her working for a certain kind of situation. Here's where I think she could be helpful: if someone just needed a non-judgemental listener, I think she'd be very good at that. But if you have specific mental health goals that you'd like to address, or if you need clear feedback, I don't recommend her and in my case, I have to say she negatively impacted my mental health.

Phoenix Counseling Consultants - c_and_mh - Updated July 2026

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