I was placed at Ridgecrest Post Acute for rehab. I was there 3 weeks and I stayed in my room with…read morethe door closed, as it was so noisy from elderly patients crying for help to nurses talking very loidly between themselves. Two different days my call button didn't work. I had to get out of bed go to nurses station to ask for pain meds. There were several CNA's that went the extra mile to help me. Michelle, Genese, Chloe, Sandra did their jobs and made me feel I mattered! The PT/OT dept was awesome. They helped me get over my fears of falling over curbs. They even took me outside to conquer my fear! Cheryl, PT and Stephanie, OT are especially good at their job! Another real problem is the food! Some days it was hardly edible. How can someone get well without proper nutrition? I hope I never have to return there!

If I could give negative stars I would. I'm posting this review for my 70 year old mother who…read morearrived at this facility post-injury and after leaving Banner Thunderbird. I would not recommend this facility. The response time for the call button for anything my mom needed was between 10-25 minutes, IF anyone ever came to help. The facility left a wheelchair in her room and allowed my mom to use it to wheel herself, unassisted, into the bathroom when she needed assistance with a walker to get strength in her leg after a hip surgery. I requested it be removed so my mom would have to use the walker to strengthen her leg and the wheelchair was never got removed. My mother could have been seriously injured. She said she needed to do it herself because no one ever came after she would click the assistance button. This is unacceptable for a "rehabilitation facility" and I use that term loosely. My mother is diabetic and I told 3 different people this information, including the social services dept., her direct nurse and the liaison before we arrived. She was given sugary food the entire time and high carb meals. We had to beg for a shower for her when she arrived and the employee that cared at all to ever help my mom was Susie, an aide. The nurses never smiled and spent more time joking and laughing at the nurses station than they did assisting patients. On any given visit when I arrived, there would be several (more than 5 lights lit up) patients needing assistance. Additionally, they were NEVER quiet at the station, even late into the night. The overall morale from the good employees was obviously very bad due to work load. We were told by one of these good employees that showers for patients are put off until she arrives. Upon leaving, I had to ask several times to get help getting her to the car, when Susie (the best employee there) offered to help. She was awesome. The other staff - AWFUL. In fact, when I left, paperwork with HIPPA info was inadvertently included in my mom's discharge papers. Wow. Do NOT allow your loved ones to be left alone at this facility. One reviewer said an investigation needs to be done on this place and I AGREE 100%.

Do not bring your loved ones to this facility. My parents have been here for a year and a half and…read morehere is what they have experienced: * The quote for services was written on a blank piece of paper. These were the services agreed to prior to moving in. After moving in, these prices changed. * Services not asked for were added without my parents' knowledge, leading the facility to charge more than $18,000 extra over the space of 4 months. This was only resolved through months of communication with the Brookdale management. To this day, the billing is not standardized, itemized, or consistent. * The food that is served is substandard. Think about high school cafeteria food. Some meals were not delivered, causing my father to have to order out. A large percentage of the breakfast meals were delivered without toast. Missing items per the order submitted is a regular occurrence. * The cleaning of the apartment is supposed to take place weekly. Sometimes weeks have gone by without a cleaner coming to the apartment. Cockroaches have been seen inside the apartment. * The care of my mother who is bedridden is supposed to be completed by 2 caregivers as per the contract. This has rarely been the case. This is my personal observation by my weekly visits on Sunday mornings. 90% of the time, there is only one caregiver, forcing my father who can barely stand to help. This puts both of my parents in jeopardy. As a side note, the caregivers that come to my parents' apartment are great with them, giving them the best care they can though in many instances are untrained and have had to be shown how to care for my mother by my sisters. By the words of the caregivers themselves, they are constantly shorthanded. Look elsewhere!

I have seen first hand how great the staff is at Brookdale. They have people there that have…read moreworked there for many years and it's almost like one big family. My mother will be visiting soon and hopefully she will want to stay there. It really is a great place.

Fantastic organization who puts patients first. Issac was instrumental in assisting me with my…read moremother's post hospital care....

I reached out to Arizona Select home health from out of state, to get information regarding…read moreservices, hours etc. Isaac was extremely helpful, and able to provide me with coverage options, and guidance regarding contacts. He really went out of his way to insure that I had all of the information that I needed. I can see why they get high ratings in their surveys. I would highly recommend this company if you are looking for Home care options.

Wow! Wow is not a BIG enough word but it is what comes to mind all too often hour by hour, day…read moreafter day concerning my care here at Life Care Center of Paradise Valley! Every professional here is always approachable and they can't do enough for me as to my comfort and care and get this...I am part of the conversation! They know that because I am sick or with all the concerns that I have, I'm still deserving of respect. I feel valued...wow, again! Besides medical services or care attention, I am offered non-solicited and genuine conversation and actually look me in the eyes when conversing. What? Yes....it's true! It's a nice feeling being respected and knowing that what I say actually still matters. I can go on and on and believe me, if I had the time and strength, I would...because these folks ( Gigi is my favorite if I had to pick one ) are over the top professional while forwarding comfort and compassion, offered and delivered with a warm hand. I have been around, folks....I have had relationships with other temporary residents in these sorts of facilities. What I am saying is that I wish someone took the time to write a non-biased and accurate review that I possibly could have read and my last 3 or 4 facilities would have never happened. Someone would have actually read it and told me as, to be honest, I do not have computer accessibility. I have another week or so here still and I had to ask a few times, how can I thank these people for all they have done for me and continue to do....a niece told me about YELP and she found it and let me type away on her computer gadget here. Anyway... we are all in this together and I feel good writing this in hopes this helps someone else. Time to go....dinner is served! ; ) Tim P. (Phoenix, AZ.)

Billing department nobody answers the phone left several voicemails I just wanted a detailed…read morebilling I don't have a computer looks like do as little as possible

My husband was in the Rehab to Home section for about a month. He was treated so well and with…read moresuch a positive attitude. (The food was very good too!). I can't say enough about what a great experience it was.

We had the best experience after my mom fell and fractured her hip last spring. My mom stayed at…read morethe Rehabilitation area. The staff was efficient, professional and extremely caring. The facilities were impeccable and provided a soothing environment for my mom's recovery. I would definitely recommend this site. I even looked into respite care for help if we want to take a vacation and rest assured my mom is in good hands!

My wife has been at this facility for 9 months. She has received nothing but outstanding care from…read moreevery one of her Caregivers. The Memory Care Unit manager is outstanding and stays directly involved in every facet of her care. She receives weekly welfare checks from Hospice of the Valley and I am provided personal info on her condition and vital signs after those visits. I couldn't be more comfortable with my precious wife being cared for by Sunrise of Scottsdale.

AMZING attentive, caring, and warm staff. Empathetic, patient, informed. Genuine and loving…read morecommunity. Mom could not be in better hands. Truly home for mom. Peace of mind for family. 5 Stars all the way.

Spent 10 days (5/5-5/15) at this rehab center and I can honestly say I made the right choice from…read moreday one. This is my second time here, and the level of care is just as outstanding as I remembered. Special thanks to Ms. Keirstin for always bringing positivity and making patients feel truly cared for. Huge appreciation as well to PT Cayley and Michaela--both were incredibly patient, supportive, and instrumental in my recovery. I feel like a new person because of them. The entire staff creates a positive, welcoming environment. The gym is full of energy and encouragement, and you truly feel at home while healing. I also want to recognize the overnight nurse who went above and beyond--checking in multiple times during the night and making sure I was comfortable right up to the end of her shift. I highly recommend this facility without hesitation. Exceptional care, compassionate people, and a real impact on recovery

My husband was a patient for 7 days. We were very happy with his care. His PT and OT were great and…read morehe learned a great deal in the 7 days he was their. I was grateful they scheduled a time with me to go over all his care for home. It really helped with making the transition to home easier. Nursing staff was kind, and did their best to answer the call light in a timely manner. Our dog was welcome to visit which she did. As a health care provider myself, I could not be happier with the care my husband received at this facility.

Bethesda is a very well maintained assisted living facility with very friendly and well trained…read morestaff. We place our brother with disability in Bethesda a few months ago. He praised the staff are more friendly and available, the food are better, even the air is fresher compared to the last assisted home he stayed at for 4 years. My encounters with everyone (including the residents) from Bethesda were all positive. My only suggestion is I wish the med techs have a desk with a chair, so they don't have to be on the feet all day.

Jen was Very informative and helpful. Representiative was very pleasant. and answered all my quest…read moreions..

The in home care givers are amazing very kind, skilled and caring. They really make me feel…read morecomfortable leaving my elderly parent in their care. My parent loves the help and the staff is very experienced. If you are looking for a company to care for your loved ones in the comfort of their own home look no further than Odella.

From the owner: At Odella Home Care Services, we provide reliable high quality Home Care designed to support…read moreindividuals in the comfort of their homes. Our dedicated caregivers offer personalized non-medical assistance, including daily living support, respite care, companionship, and household assistance. We understand that every individual has unique needs, which is why we focus on flexible care plans that fit different lifestyles. Weather short-term or long-term, our goal is to promote independence, comfort, and well-being with a team that truly cares. Available 24/7 on call, We proudly serve Phoenix and surrounding areas with professionalism and commitment to excellence. Let us bring Your Home, Our Heartfelt Care to life.

I cannot thank you enough for the service you provide. My entire family was panicked and tearing…read moretheir hair out for weeks trying to figure out a supportive, economical, and socially appropriate housing solution, and Kylee figured it out in less than 48 hours. We would have never found this perfect situation without you. You are an absolute angel!

Kathy Trujillo was a huge help with placement of my father in assisted living. She was very…read moreprofessional, quick to respond to questions, and very knowledgeable.