Got a great deal on 3 adapters and two sim cards. Whole process didn't take even take 10 minutes…read moreand it was completely compatible for my imessage, whatsapp, and other apps like youtube, chrome, etc. Ai and Evangeline were very helpful. Highly recommended

This location was friendly, easy to work with, and Mihaela was the Best!! She helped in numerous…read moreways. We thought our SIM card was running low, but she checked it for us and showed us how to check. Good news , we didn't need it. Best news, we remembered and forgot we left our original SIM card on our previous visit and she saved it for us. Excellent service!!

I originally went to this store 2 years ago, having moved jobs and no longer provided with a…read morecompany smartphone. They were extremely helpful and attentive and recommended a reasonably priced phone just sophisticated enough for my needs. A couple of weeks ago (days after making the final payment) I lost the phone and went back to sort out a new one. Again, they listened to my requirements, took note of my competitor research and didn't try to sell me an expensive phone, just a small upgrade on the one I'd been considering. In fact, the new monthly contract including airtime was slightly cheaper than the one two years ago. Sales assistant Naim was excellent. I'd forgotten to contact O2 to unlock the replacement sim card that had arrived a few days earlier, but he sorted that out, explained everything, brought me back into contract and got the phone working.

DO NOT GO TO GADGET SOLUTION IN BRENTWOOD, ESSEX…read more I took my Apple iPhone 12 Pro Max to Gadget Solution because it suddenly wouldn't turn on and only showed the charging cable symbol with a low battery warning. I've had this phone for nearly four years with no issues before this happened. They told me my charging port was damaged and needed fixing. I left my phone with them for five hours, trusting they'd fix it properly. Later, they said they needed to replace the screen too something I never agreed to. They changed the screen without my permission and charged me £60, claiming the phone was fixed. Two weeks later, my phone started feeling heavier, and I noticed the battery was loose inside. My iPhone showed a warning that a non-genuine battery was installed. That's when I realised they had removed my original Apple battery and replaced it with a fake one again, without my permission. When I asked for my original battery back, they said they threw it away. That's not only dishonest, it's theft. A staff member named Jay was rude and tried to blame me and my phone for the problems. I had the phone for four years with no issues until it wouldn't turn on. They were supposed to fix it, but they replaced parts unnecessarily, damaged my phone further, and left me with a worse device. I made three visits in total. On the last visit, I arrived at 1pm and was told to come back at 6pm. I called at 5:30pm and they promised to call me back but never did. When I called again, they admitted they couldn't fix the phone. This was a complete waste of my time. I missed multiple buses because I trusted them. Buses in my area come only every two hours. I had to walk home twice a one-hour walk each way because of their incompetence and dishonesty. To make matters worse, their solution for damaging my phone was to offer me a discount if I bought a new iPhone from their store. How ridiculous is that I paid them to fix my phone, and because they messed it up, they think the answer is to try to sell me a new phone. That's not fixing the problem that's taking advantage of a customer. I wasted money on a temporary phone just to get by because they failed me so badly. I trusted them, and they lied, replaced genuine Apple parts with fake ones, and left me with a broken phone that still doesn't work. If you want a proper repair, go to an official Apple Store or authorised service provider. They will diagnose your phone properly, ask your permission before making changes, and treat your device with care. Do not trust Gadget Solution. Bad service, rude staff, dishonest practices, fake parts, and zero accountability.

This shop is excellent. I purchased the phone at the most affordable price. This store offers…read moreexceptional service. I was able to purchase the phone at the most competitive price available.

My husband and I visited this Vodafone retailer and had perhaps the most painless mobile phone…read morepurchasing experience of our lives. The gentleman who helped us was friendly, efficient, and got us set up with temporary phones in about 10-15 minutes. He found us the slimmest phones available (perfect for my traveler's across the body bag), and pre-loaded them with the requested amount of money. The phones also took halfway decent photos and came complete with a charging cable which also doubled as a means of transferring the images to the computer. On a random note, I did receive a couple of calls from numbers which I didn't recognize while carrying the phone, but this may be common with temporary phones. (Perhaps the numbers are re-purposed ?) In addition, Vodafone sends a good number of helpful text messages, and if they annoy you, you have the chance to opt out. All in all, I'd probably visit Vodafone again if in the UK, as they served us well while we were there.

i went to the 02 store on the Kings Road twice last week and got amazing service - the team is…read moreyoung but super efficient and despite the fact that i was stressed and shocked when i arrived there (i had been assaulted and got my iphone stolen ) they managed to solve my problems and calm my anger and anxiety. As it took a long time to get on the line with your business account agents, I had the time to obsrve how patient and soothing they were with all the customers, some of whom raised their voices and were impolite or hard to understand. Kudos to your team there, and thank you to all of them

Amazing service from Leroy and Omar today. lovely guys…read more Leroy was absolutely amazing, He spent a lot of time with me giving me all options and the best options for me, he gave me a full breakdown, even created a chart with all options, breakdowns, Prices and comparisons that would better suit my needs. absolutely fantastic service.

This a small branch of the ubiquitous mobile phone shop, which seems to be taking over the UK's…read moreHigh Streets. Actually, it's rather useful in Earl's Court because there's not much choice in the area, unless you're prepared to trudge over to Kensington High St, or try some of the dodgier back-street looking places. I happen to have their own tariff (Fresh) which suits me, but they are useful for accessories (I needed a phone charger and a new SIM card) and bits and pieces. They don't keep an especially large range of phones in stock, but can order items in if necessary. I haven't tried this angle of customer service, but they seemed helpful and straightfoward enough for my specific needs.

THis is a small mobile shop that sells all sorts of mobiles from old classic devices to new…read morehandhels pda's. Their really is something for everyone, and if your felling a bit down because they don't have the phone you wanted, don't worry they will order it for you from another branch if possible or they will assist you in finding a similar device.

I was dreading switching over my phone plan. DREADING. I have been putting it off for so long, I…read morecan't even remember. I have been holding steadfastly to a cracked and weathered iphone4 that contains a US plan that angers my husband each time he receives the bill (oops). It was time. So finally on this fateful day in which I met an old pal for lunch down the way at Hawley Arms (and consequently Camden Town station is closed from 1pm-530pm on Sundays to prevent overcrowding...hmmm) --- I found myself face-to-face with a Vodafone store. I took a deep breath, walked in and was helped immediately by Denzel. The process took about 25 minutes, but was entirely pleasant. I basically knew the plan and phone I wanted and let him know as much. He took care of everything else, made polite chit chat and 25 minutes later I was out the door with a ready-to-use, fully functional, United Kingdown iphone5. Denzel, thank you. For restoring not only my street cred...but my faith in any telecommunications company in this country. Well done, sir...well done! This branch obviously gets a bit nuts, but not overly so. It's just far enough away from the station to not be insane. The sales people I encountered were all very pleasant and were dealing with the group of children TOUCHING every phone pretty well. Better than I would've. *24 month contract scores you a free 16GB iphone5. I had to put down a 100GBP deposit due to my just relocating here and not having much history, but I will get that back after 6 payments. It's about 47GBP/month. *Euro traveller (main reason I went with Vfone): 3GBP/day that you are in the Eurozone allows you to use all of your internet, text and phone calling from your normal plan. TBD, I will report back. *SWEET, I have a new iphone. Happy day!

Great service in a great location. Lee and his crew are first rate. I was visiting London and…read moreneeded a pay as you go broadband phone. After shopping up and down Camden High Street, Lee helped me find the right phone at the right price point, set it up, and away we went. I needed a tweak the next day, and his colleague managed to fix the issue, but was perfectly willing to do an exchange. In a very competitive market, these guys have good phones good prices and good service. Go there.

This is a cell phone chain store that has several cell phone companies. I am from America and I am…read morestaying here for a month for school so I used yelp to find them and I was not disappointed they are inside a shopping mall the staff is super helpful and friendly you tell them what you want and they figure out the best cheapest option. I paid 10£ for 2 GB of data and 5000 minutes and unlimited text which is a great price. Great service great prices.