Best shop in Bradford always buy phones from them always look after me best quilty and best price…read morein town

A Decade of Loyalty Meant Nothing - Customer Service Vanishes the Moment There's a Problem…read more I have been a loyal customer of this shop for almost 10 years, which makes this experience even more disappointing. On Saturday 6th June, I purchased an iPhone 16 Pro Max for my wife. There were cheaper options available, but I was specifically told this one was in "as new" condition. Naturally, I expected a premium device to match that description. However, as soon as we set the phone up, we were greeted with a warning stating that the device did not have a genuine Apple display. Had I known the phone contained a non-genuine screen, I would never have paid the price asked for it. What has angered me most is not just the phone itself, but the complete lack of customer service afterwards. I sent multiple messages trying to resolve the issue. I received a single response saying the owner would contact me, but that never happened. Instead of discussing the problem or offering any form of resolution, they simply blocked my messages. After nearly a decade of loyal custom, this is apparently how they treat their customers when something goes wrong. If they are willing to ignore and block someone who has spent money with them for 10 years, imagine how little regard they must have for everyone else. The phone was misrepresented, my concerns were ignored, and any attempt to resolve the matter was shut down. This level of customer service is disgraceful. I would strongly advise anyone considering buying from this shop to look elsewhere. There are plenty of honest, reputable businesses that stand behind the products they sell and don't hide from customers when problems arise. Avoid at all costs.

Really focussing on the '90s-cool spelling of 'phone', this place really is one of the busiest shop…read morefronts I have encountered in a long time. With flashing lights to entice passers by, Fone Zone rather reminded me of what the Gadget Shop used to do to me. The use of flashin LEDs is clearly something that really reaches out to me, for some reason. I had to take a closer look. Whether their business methods are legit or not, I'm not questioning, but they sell mobile phones, offer unlocking services, sell chargers and bluetooth hands-free headsets, memory cards for your digital camera, and last but by no means least, FASCIAS! This made me smile, as I found myself drifting back to having my first Nokia, thinking it cool to whack a luminous tacky plastic cover on it to express my individuality! Fone Zone is a great thing to have. If you do end up ever needing your phone unlocked, just to know where your local 'phone unlocker' is, I deem, very useful!

Absolutely brilliant service from the first phone call to picking up my iphone X on Monday 12th…read moreSeptember. The office space is lovely and clean and tidy so a good first impression when you walk in. It's rare to find a mobile phone repair shop that you can trust not to rip you off these days. Adrian the repair engineer was not only polite, cheerful and helpful, but really knew his stuff too. Lovely guy. He went that extra mile for me and now I definitely won't need to go anywhere else for phone repairs and will be recommending Angel to friends & family. Due to the nature of the problem we thought my phone probably needed a couple of parts replacing, but when Adrian took it apart he saw it only needed a good clean up which cost a lot less. I wouldn't have known any different if he hadn't been so honest - some people would have taken advantage. Thank you so much! My phone looks like new & is working perfectly. I can't speak highly enough of Adrian & Angel repairs. Very professional. Proper good old fashioned customer service. A+++++ Gaynor Fisher 14/9/22

From the owner: Angel Repairs was specifically formed to plug a gap that has opened within the Bradford area for…read morehigh quality phone, tablet and computer repairs. We go to extra lengths to ensure a high customer satisfaction. While it would be extremely easy for us to make excessive claims about our expertise we instead prefer to let the quality of our workmanship do the talking.