A very good selection of mobile phones and accessories, the Orange store is in the Oracle shopping…read moremall. It's a small shop, but they seem to do okay. Since I'm a little irritated with my O2 service, I stopped by to see what someone else could do for me. When a bloke ('dude' or 'guy' in American) asked me if I needed help, I was a little surprised to see that yes, he did work for the store. Once I got past that shock, he asked what I was looking for and was able to make recommendations and offer some of Orange's solutions that might fit my needs. He was very knowledgeable. Unfortunately, I failed their credit check (because I haven't been the the UK long enough to show up on the systems). There is a 'bypass' system for such people, but I needed to have better proof of residency, such as a water or council bill. Perhaps I'll think ahead and bring those in next time.

Very small shop and therefore has limited stock available. The one on the high street has a much…read morebetter selection. I've always found the staff there very knowledgeable and attentive though, which I haven't found so much in the larger branch on the high street. I also managed to haggle on a deal here and they seem to have authority to allow this.

I only went in to buy an Orange Pay As You Go SIM card for my son but was reliably informed of…read morevarious offers on a number of SIMs that would save me at least £3/month. Not alot, but every little helps. The guy who dealt with my order was extremely friendly and helpful (unlike the miserable looking fat lad sat on his arse in the corner of the shop not doing a great deal!!). Everything was explained in a manner that was easily understood to the non phone nerd. Can't really knock the service in this place, other than to say the computer was extremely slow in processing our order (ironically the connection was very slow, hopefully not a sign of things to come!!)

Lovely staff here that don't treat you like a fool, although they are a bit pushy. Well laid out…read morestore.

Of course it's handy to have a local Vodafone store on your doorstep where you can go and check out…read morethe latest handsets before you upgrade, but the issue I always have is with the capability of the staff. This store always has a big range to look over but I always seem to get lumbered with a newbie staff member who knows far less than I do and wastes my time by telling me all about the the latest features that I have no interest in. Their computer hook-up back to Vodafone HQ seems to work well and they can at least look up your account quickly. Please get some better staff training in place Vodafone.

Quite a small store but well laid out with phones on display and good information about latest…read moredeals such as mobile broadband and new mobile phones. Phones are actually out on display and not dummy phones which is very helpful as you can actually look at how they work. Staff are quite nice although at times it gets a bit busy but normally you won't have to wait hardly any time at all to be served.

A beautifully laid out store. The staff are very knowledgable and attentive. They made my entire…read moreprocess of purchasing a new TV thoroughly pleasant. I am very pleased with the products I purchased and the service I received. I will recommend this particular branch (Norris Rd, Staines) to all my near and dear.

This is quite a big shop in the Two Rivers shopping centre in Staines, but it's rare to see any…read morecustomers in it when you walk past. It may be something to do with the prices of the goods and the service you get if you do go in. I've been in here on a couple of occasions while looking for a new laptop and a DVD recorder respectively. As the Sony Centre only sells Sony products their prices are higher than a lot of other places as they tend to charge the Recommended Retail Price rather than being able to discount as other chains do. When I was looking for a laptop they didn't have the model I wanted to look at and then tried to keep me in the shop saying that the manager of another branch would drive one over for me look at - a bit odd I thought. On the other occasion I went in the only staff member in the shop was on the phone (on what sounded like a personal call) - he was still talking 10 minutes later when I left. I own a number of Sony products and will probably buy more in the future - but I won't buy them at the Staines Sony Centre.

The lesson here is to completely shop around. There are a bunch of mobile phone providers on the…read morehigh street. Orange. Vodaphone. Even Virgin does mobiles. Carphone Warehouse. Phones 4 U. And I walked completely past Three. Mistake! They have some great values. For example, I went and bought a 1 GB a month dongle for the laptop so that I could surf on the train and suchlike. Orange charges £15 a month. I found out the day after that for the same £15 a month, Three gives you FIVE GB a month. Yes, five! Their signup process is also way easier than Orange, who wanted a bank statement or a utility bill to prove my address. Three does it with just a bank card. Thanks, Three. Love ya!

Bought a new iPhone for the wife today. Polite efficient service and all done and dusted in 20 mins…read more- very impressed

I finally bought a phone from O2 today having visited the store and had detailed discussions 3-4…read moretimes. All the staff I have met were very pleasant, patient and knowledgable. In particular they were able to make reasoned recommendations that did not involve me buying the most expensive model! I have no doubt that if I have questions about my phone I'll be able to get help from them. Thanks!

The orange store has a very minimalistic look with not a lot inside other than a few tables dotted…read morearound the orange room. On the walls you can see the latest phones and deals and they also sell accessories such as memory cards and bluetooth headsets. The staff are really nice and will charge up your phone for you if you are on the orange network which comes in handy! You can do plenty in store like pay your bills or buy credit and there always seems to be someone ready to serve, no waiting time! They normally have catalogues to show you all the latest phones and the latest contract deals too which is very helpful if you don't have much time to stay and chat, they don't pressure you into buying anything you don't want either.