Mr. Phone Pro is hands down the best place in town for phone repairs. Not only are their prices the…read morebest around, but their service is incredibly fast. We dropped our phones off at 8:00 a.m., and just two hours later they were completely repaired. One phone needed both the front and back replaced, and the other needed the back replaced, both were completely shattered. They fixed everything perfectly, and the total cost was about half of what other places quoted us. Now let's talk about the staff. They are incredibly positive, friendly, and professional. Everyone there was knowledgeable about the products in the store and happy to answer questions. Their attitude and customer service were so impressive that we actually canceled our phone upgrades with Spectrum and decided we'll be going back to Mr. Phone Pro to purchase our new phones instead. If you need a repair or are thinking about a new phone, start here first. Great prices, fast service, and amazing people. Support small businesses, you won't regret it!

Ok they got me to remove this review I gave them the benefit of the doubt and gave them a chance to…read morerectify the issue we had but...Anyways...I purchased a phone online with my affirm account June 3rd on their website it says 2 day delivery that's why I bought from them, well I got the email that night I got an email confirming my purchase then nothing until the 5th no tracking number or anything so I contact them they told me affirm takes a day to post but he assured me it had posted and he was sending my phone out well I messaged them around the 8th because I had still had no tracking number he had said it shipped he was waiting on the tracking number I ship also when you ship through the UPS store it's instant you print it and they pick it up I told him if it isn't shipped I may have to cancel I was going to look at new phones the next day and on this shippment he said they were so sorry they were including a phone case and screen protector I said ok but it's shipped right I was assured it was so the 10th no tracking number he said he should be getting it he sends me a tracking number because he told UPS he had a package to pick up well he cancels the shipment before UPS could pic it up again I don't think they even had the phone so we went back and forth more lies fast forward to the 18I get my phone they shipped a glass front and back phone in a bubble wrap bag 1000 miles without insurance I open it screen is broken it's not for the network i'm on the S Pen pointer doesn't work the speaker to hear calls doesn't work so they say we'll refund you, I told them it's not that easy I spent 2 weeks being lied too had no phone and I'm not letting them get away with that I want what I paid for with the case and the screen protector promised I really think they were waiting to find one they could buy off the streets I think I deserve what I'm asking for I have all emails and and pics of everything I stated Thank you...Ok that was sent to the BBB, yesterday they contacted me and wanted my review off yelp really bad for some reason so he calls me and says hey I can't just give you this other phone for $100 not sure how me did it but he got me to run my credit again which I can post that pic also but I told them I'll just pick a phone off the site give me a break on the price he said fine pick a phone so I pick the fold it says it's in stock so I tell him and I get oh I won't be able to get that phone until later this week so I know for sure now why it took my first phone 2 weeks to get delivered when they said 2 days but I really think now a all glass phone was sent in a bag because they were upset with me these guys shouldn't be able to conduct business somehow I was dumb enough to give them a chance when I should have known they couldn't send the first phone why would you trust them on a second not sure why they were so worried about yelp they didn't care about the BBB or florida attorney general but actually they're committing fraud because they're advertising something they claim they have it stock knowing they don't even have the product but buyer beware these guys will lie and lie and lie oh yeah and this store thats about as big as my bathroom sells 300 phones a day so the owner abdel told me and he also told me that the mistake with my phone was his warehouse made the shipping error but they ship through the UPS store, warehouse? you mean a shed behind the building? some of the stuff they say is just outlandish and then I got them call my personal phone to resolve this a make it even worse if you're online and want to buy from them you better think twice because 2 day shipping was 2 weeks and a verizon phone turned into a broken ATT phone I wish they had 0 stars and if anyone needs evidence of their lying for a pending case you have against them I have many emails and and voice recordings if you need them

I've been coming to these guys for years with all my phone issues. They are the most affordable…read morearound and always do an amazing job!

This guys are great they took care of my broken iPhone when Apple told me it would cost 3 times…read morewhat they charged and it was local! Will do business with them again and I highly recommend them..

This man is absolutely incredible! In addition to being…read moremobile, he is also quick! Last night, my screen went completely blank, and I was at a loss for what to do. I was shocked when Cellupart, whom I found on Google, came to my place of employment and fixed my phone in 15 to 20 minutes. He also fixed the charging port on my iPhone 13 Pro max, which I've owned for years. I'm very grateful that I found him because other companies quoted 2x times more $$

Terrible service! Grease fingers left his print on the inside of the glass he replaces & over…read morecharged me to never answer back to fix it.

Horrible experience.I paid $155.00 for an IPad battery replacement. They charged me and said they…read morehad placed the order for the replacement. They never called me even once to let me know the battery had arrived. I went in on three occasions over the course of 2 1/2 months to be told it had not been ordered or was still not in. I walked in again to request my money back and they said they had the battery and had been calling an incorrect number for me (I had given my number to them 3 times at this point). The man replaced the battery as I waited and it did not work. I had been able to use it before I took it in and now it won't charge at all. He wanted me to leave it with them for a few days. No way would I trust them to keep it. I have never been so disappointed with a business as with this one. Beware.

I saw many good reviews so I went in several days ago to inquire. The employee said he had my…read moreAndroid phone screen in stock and it would only take 45 minutes. I was encouraged to go kill time in the rest of Walmart store. After about 45 minutes, I came back to his shop in Lake Wales, FL,( shop is in Walmart, near the cashier check out areas by front of store, near food section) He then tells me, he does He then told me, he was sorry but he didn't have my part in stock.( If he had been upfront about the part, I would not have let him have my phone. He then says, my phone will be fixed tomorrow and he'll get a part from another location. [ He was just stringing me along, and also had want the phone unlocked, and I wasn't wanting him to have access to my data , but he did.] I returned several days in a row, only for him to tell me, he didn't have the parts and to come back tomorrow for to be fixed, but it wasn't. He sent me an email on my other phone asking if I wanted to continue with the service, and I told him, I was leaving in a few days, because I didn't live in Florida . * If you live in Florida, the delay might not be an issue, but as someone on a schedule it just adds to the hassle. I was originally quoted a price of $123. When I went pick it up, ge said he wanted cash, not a credit card. He said, " he wouldn't charge me taxes, " and I replied " I have no problem paying Florida taxes " Then he said, he only would take cash & when I don't have cash, he told me to go over to Walmart customer service and use their ATM. The fee to use the ATM was about $3.50. If he had wanted cash before, he should have said that, originally. He saying, that he wasn't going to charge me Florida makes he question, if his business is legitimate or just " fly by night. "

I have found a place I can go to to get excellent service here in Florida and feel confident that I…read moream in good hands. I went to Phones Plus Computer Repair in Plant City Florida because my Iphone Xs Max needed a replacement battery. The battery was at 84% efficiency. I did a search and Phones Plus Computer Repair was the closest to me. I must say Enrique is the best. He's very knowledgeable and patient with me. I am suffering with Bell's Palsy and I have trouble talking because of it. There was no judgement at all. I am from NYC and there is a place in Forest Hills Queens I used to go to which is similar to Phones Plus Computer Repair. I went there for close to 10 years. In the past, Living in Florida, I used to ship my ipad or iphone to them in New York however, I had to pay for shipping sending and receiving. It was costly using UPS ground. I trusted the place in NYC. I will be a repeat customer. I felt taken care of. The store was immaculately clean and everything in it's place. I loved it. I have been to a few other place in Plant City and Brandon and the service is not as good as Phones Plus Computer Repair. The other places said that I'd receive and call and there were no calls and no texts. I had to reach out to them which was annoying. Enrique texted me. I was pleasantly surprised given my past experience with other IT places. I highly recommend going there. Look for the Lowes store. A++.

Abraham is the man!!! Had a simple broken screen getting fixed and he went above and beyond getting…read moreme squared away. Added a couple screws and a bracket that the last guy definitely didn't take the time to replace. O and I was in and out within 30 minutes even waiting as he helped another couple first, and he was the best quoted price and no hidden costs Definitely worth going here if ya need anything done and want quality, beyond fair prices, knowledge and friendly service.