The team is amazing. The staff was courteous & very kind…read more Bloodwork done in the room, sign said an hour & I was out in 48 minutes. Two hours later, got a phone call from doctor with results. Highly recommend

my visit yesterday was an absolute joke. The way I was treated makes me never want to go back…read morethere. My husband tested positive for covid and I went in to get tested and was immediately told I had it I had it over and over again. I do not have covid both of the tests came back negative. They lied in their notes they wore protective gear they did not. I was diagnosed with cancer a week ago and made no effort to see if something else was going on. Nope just jumped straight to it being covid. The receptionist was extremely rude. Dont go there

The ER doctor, Dr. Bradbury, was uncaring and unknowledgeable with my symptoms. What he…read morerecommended upon discharge could have made me very sick, much worse than I already was. I'm thankful I knew enough to check with my regular doctor first. Dr. Bradbury also said a specialist would contact me, it's been over two weeks and I have never received a call. Even though I had two separate infections and swelling he chose to send me home as sick as I was with no medication. Dr. Bradbury thinks his humor will cover up his lack of knowledge but no.

If I could give them no stars, I would. I was driving through Twin Falls when I felt a pain in my…read morechest, and right after my arms and legs lost normal mobility. I was having a hard time speaking and understanding people. I told my BF, who was driving that something was seriously wrong with me. He said my face didn't look right. It scared him to death. He took me to an Urgent Care, where I lost consciousness in the lobby. I woke up to nurses asking me questions and complete chaos in the lobby. Because this was an emergency, they had to call an ambulance and take me to St Lukes. When I got to St Lukes, I thought I would be cared for and my symptoms were going to be taken seriously. Turns out when I got there I would be treated in a condescending manner, laughed at, and ridiculed. The doctor and nurse made jokes about my condition "she thinks she is dying!!" while openly laughing at me and blaming my condition on drugs. They barely did any testing. Put something in my IV, and waited for me to come to. Eventually I was able to get my wits about me and explain what I had experienced. They told me nothing was wrong with me and discharged me. I felt like a fool. I cried because I TRULY did think I was dying, and to be laughed at and made to feel like they made me feel was absolutely deplorable. Fast forward 4 days later, I had another episode while on lunch during my normal work day. My left leg gave out and I was not able to walk straight. I call my BF and told him it was happening again. This time I was in Idaho Falls and went to Mountain View. They didn't make me feel like a fool. They didn't laugh at me. They literally did all the testing that SHOULD have been done at St Lukes. During the ultrasound, they found I had a Patent foramen ovale. I hole in the upper chamber of my heart. It was causing small clots to form and make their way to my brain and I was having transient ischemic strokes. NO ONE deserves to be treated the way they treated me. The doctor and the nurse should not be treating patients if they cannot have empathy. They had NONE!! If I had not gone to Mountain View and let the Dr and the nurse at St Lukes convince me that nothing was wrong with me, I could easily have had a serious stroke and have like altering circumstances had I not sought a second opinion. I did file a true complaint with the hospital about the dr and the nurse. I hope they take it seriously.

I've needed Urgent Care walk-in clinics several times in my life. Several have been in various…read morestates while traveling. Several have been in my home town. On vacation, I developed spells of being horribly cold and shivering followed by intense heat and flushing of my face. Temps ranged between 100-104. I was immediately taken to a room, partial history taken and advised by the attending PA that I probably had an internal infection. No urine sample was taken. Heart and lungs were not listened to. My blood was drawn and I was told it would be 48 hours before the results were back. I had never been treated so poorly at any other walk in clinic I have ever been to. I feel they are incompetent. And they never attempted to contact me with my blood results! I went to St. Luke's ER where they diagnosed pneumonia, a bladder infection and thought there might be an underlying virus complicating things. St Luke's also has a walk in clinic. Go there.

I went there over a couple weeks ago because I knew I was fighting a bad UTI. Dr Whitlow (the…read morewoman doctor) prescribed me an antibiotic. However about a week after I was done taking it I could tell my UTI was not completely gone. I went and saw her and she proceeded to tell me that the COVID-19 has everybody skittish, and also due to my anxiety that sometimes we just don't feel good. I reiterated to her that I most certainly was very sick and I still had a UTI. I left feeling awful with no medicine. The very next day I was feeling so terrible, crying because the pain was so bad. I went to immediate care over by the Walmart, got right in. They tested me for a UTI in the office and it came back positive and he put me on a good strong antibiotic and he's going to culture it out. This is the second time I have been there where she wouldn't prescribe me medicine and made me suffer longer than necessary. I will never be back as she has no natural intuitive qualities about the health of her patients. Nobody should needlessly suffer. I give 0 's. So needless to say, I'm pretty upset that I am really really sick now and I could so be on the mend if she would've just listened to me. Save yourself the hassle, go elsewhere. Just thought I would share!

Warning do not go to this business. Extremely incompetent don't know what they're doing very…read moredisorganized called in the wrong prescription. All I had was an infection kneaded some antibiotics instead of giving me fourteen days he gave me seven refused to give me any more. He said I would have to start all over because I missed some days because of him not giving me enough medicine. I went to another quick care. They took care of it right away wasn't a issue. This place has several bad reviews. Stay away.

Very unorganized clinic. Turnover rate is so high, always new receptionist and nurses every time my…read morefamily has an appt, seems like the Tripps need to do some soul searching. Their billing person is absolutely rude.

Wasn't Waiting Long To Be Seen By SIMKINS, M Who Had Terrible Bed Side Manners, First Off, Men…read moreNever Like Going To The Doctors Office For Anything, Then When We Do Go, We Get A Doctor WHO Acts Like He Doesn't Give A Shit, Was My First Impression Of The Doctor Asking The Questions & Doing The Exam. It Cost Me $173 Dollars & I Found Out The Same Information Online, I Take Heart Medication & I Had Stopped Taking It For Three Days Before Coming In Today, Thinking They Needed To Be Adjusted And He Never Mentioned I Should Continue Taking Them Until I See A New Family Doctor, Due To Me Being New To The Area... My Experience With Other Urgent Care Facilities The Doctors Are Like Triage Doctors WHO Know Everything Due To Working At A Urgent Care Facility, Going To Get A Huge Variety Of Patience, But Doctor SIMKINS, M Acted As If It Was His First Day Treating A Bee Sting. Please Do Everyone A Favor, If You Don't Like Your Job, Find Something You Do Enjoy & Act Like You Do!!!!! I Couldn't On Good Conscience Ever Recommend This Brand New Urgent Care Location To Anyone Needing Serious Help, I Went In For Left Knee Pain.... Came Out Feeling Frustrated Instead. The Other Staff Was Kinda Okay, The One Who Took My Vitals Before Dr. SIMKINS, M Entered The Room. The Lady Behind The Counter Was Great.... That's All I Can Say About My Experience At This Location. Pretty Sad Overall.

Took my child to the urgent care of Jerome on the 09/22/2015. We saw Dr. Konrad and was very…read moreimpressed. He was extremely nice and patient with my child. The entire clinic was great, very friendly staff.

Wonderful as always! Got me in fast for a last minute issue. Didn't make me feel rushed. Always so…read morenice!

Was seen very quick. The staff was extremely nice. Loved Dr. Conner. He seemed to love his job. He…read morewas thorough in telling me what I needed to do after he fixed what was wrong. He had humor and didn't judge me. Would recommend others to go here!

We were raveling through the area and I was still having problems with a painful, stuffed up,…read moreitchy, scratchy, ear. I had seen a quack doctor at an urgent care in Yakima, Washington that did absolutely nothing for me. After a four hour wait, she Supposedly cleaned my ear and wrote a " prescription" for Afrin and Sudafed in a trifold paper towel! Any way, a couple weeks later and I'm no better so we saw this place when passing by and stopped in. After filling out some paper work I was immediately called to the back, had vitals and med history checked and then the doctor came in, (Dr Candler?). He took one look in my ear and said he sees the problem - the ear is packed with wax! I told him about my previous visit in Yakima and he said, "Well, she didn't get it. There is no way your ear gets in that shape in two weeks." He flushed my ear and explained why it was itching and that it would get better in a couple days. He was right. 3 days later and it is much better. And to top it off, the office called this morning to check up and see how I was doing! If you need urgent care in this area, stop in.